It's Just Lunch Reviews | Glassdoor

It's Just Lunch Reviews

Updated Aug 12, 2019

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Found 258 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
80%
Approve of CEO
It's Just Lunch CEO Melissa Brown
Melissa Brown
144 Ratings
  1. Helpful (3)

    "The Best Place to work in Cleveland!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Advisor in Cleveland, OH
    Recommends
    Approves of CEO

    I have been working at It's Just Lunch full-time for more than 3 years

    Pros

    I work for It's Just Lunch in the Cleveland office. I have been here for going on 4 years! I work with the most amazing group of women! It's such a fun place to work! The company really cares about their employees. Everyone here is very supportive! It's really the place to work to make a lot of money and have fun doing it! I love coming into work everyday knowing that I am going to make a positive impact in our clients...

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    Cons

    I have no cons to report

    It's Just Lunch2018-01-25

    It's Just Lunch Response

    February 1, 2018CEO

    You are right! IJL is a fun place to work and the Cleveland office is a GREAT office! We strive to support our employees and want our team to be happy and earning a good living while having fun! Thank you for your years of service!

  2. Helpful (27)

    "First and Foremost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Specialist 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    It's Just Lunch strategically pays their Inside Sales Representatives $50K/year as a base so that they could hire quality people to fill the position. Also, the branch managers are hard workers and care about their employees.

    Cons

    I have similar complaints as other former inside sales representatives. For one, while IJL has commented on Glassdoor that they do not call clients that ask to not be called, that is untrue. We were trained by more than one manager to ignore the request and still call everyday at least three days in a row. The phone number and information is still in the database for the reps to call, so the comment that employees do...

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    Advice to Management

    At most professional offices, "reply all" isn't used to acknowledge someone in Rock Star emails. You can forward your message to the actual Rock Star. You can combine "Clients Ready For Dating" and "Please call your clients before 6pm" email. Just suggestions. It will give your reps extra time to make calls if things were streamlined.

    It's Just Lunch2018-02-17
  3. Helpful (6)

    "The company is unethical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at It's Just Lunch full-time

    Pros

    The hours are flexible because it’s just a call center.

    Cons

    I don’t know how the employees sleep at night knowing that they scam people

    Advice to Management

    Close this business, what you are doing is so wrong

    It's Just Lunch2018-02-19
  4. Helpful (29)

    "Read the reviews & take them seriously"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at It's Just Lunch full-time

    Pros

    -You're not micromanaged -Offices are nice - Make your own schedule around the 9-6 office hours - Paid holidays - Positive Environment -Nice co-workers

    Cons

    Ok, so I have been doing sales for years. I've been around the block a few times and I know a good company from a bad one. I've been here for two weeks and something about IJL is really fishy. 1) During training (which lasts from day 1 till you make your first sale in typically weeks 2-4) you are ONLY paid the state minimum wage. Yes, that $40k on your contract doesn't kick in until after you've made your first sale....

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    Advice to Management

    Get ethical, market to your TARGET audiences, stop being slimy.

    It's Just Lunch2017-12-23

    It's Just Lunch Response

    January 31, 2018CEO

    Thank you for the detailed review. You clearly have not been with us very long, which may explain the numerous inaccuracies regarding our hiring, training, compensation and technology. While we would like to take the time to correct all of your incorrect statements, we feel it is ...

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  5. Helpful (8)

    "You have to be awesome at sales right off the bat."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Specialist 
    Doesn't Recommend
    Negative Outlook

    I worked at It's Just Lunch full-time for more than 5 years

    Pros

    Great income if you can stay consistent with a lot of sales! Little supervision if your a top performer!

    Cons

    Customer Support Department needs a lot of improvement. Clients are upset and the company seems to ignore them. Do the right things for the clients!

    Advice to Management

    Clean up the customer support / Dating director department Do the right thing for your clients. Distribute leads evenly/fairly and not just to favorites. Fix your commission structure to how it used to be when people could actually make a living there.

    It's Just Lunch2018-01-15

    It's Just Lunch Response

    January 31, 2018CEO

    Thank you for your review as we always welcome feedback. All of our employees are treated equally. We utilize several processes and systems to make certain our employees are treated fairly and that they have the same opportunities for success. Our employees have a very competitive ...

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  6. "Dating Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    It's Just Lunch really appreciates their employees and offers an excellent work environment. Great people at all levels of the company- joining IJL is like joining a family and everyone is very supportive. Management is committed to helping each employee do their absolute best.

    Cons

    No cons to report

    Advice to Management

    Keep up the great work! Thank you for showing how much you value your employees and clients.

    It's Just Lunch2018-01-02

    It's Just Lunch Response

    January 31, 2018CEO

    We are so happy to know that you feel like you have joined a “family!” We love knowing how passionately our employees feel about the company and their roles. Thank you for posting a review.

  7. Helpful (8)

    "Lies, favoritism, low pay hallandale office"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at It's Just Lunch

    Pros

    None, they lie to trick you to think there are bonuses that are there. You have to lie to customers to earn them

    Cons

    This company is a joke and constantly has a high turnover rate because people quit once they realize what the company is all about. They promote from within and there's favoritism. The workload is not worth the pay and the customers are lied to on a daily basis. Management plays favorites and is rude constantly making jokes about customers and they don't care about you as a person. I had to leave and wish I left sooner...

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    It's Just Lunch2018-01-19
  8. Helpful (16)

    "The management in this company is uncaring of you as an individual and only cares about getting joins"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Specialist in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    There are no benefits to working at Its Just Lunch it was one of the most unprofessional work environments I've ever experienced.

    Cons

    This company encourages you to manipulate people's emotional triggers in order to get them to spend thousands of dollars on a minimal membership even if there's just a bare minimum of people in their area to date. Do Not Call guidelines are encouraged to be ignored by management who insist that because they contacted them for information they do not have to adhere to the Do Not Call policy. They advise new agents in training...

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    Advice to Management

    Ensure your management are not telling agents in a training environment to ignore the call notes as this can lead to legal issues for the company as management sometimes is knowingly in direct violation of the Do not call policies and laws. Coach your managers on how to be more supportive of new agents and teach them how to be leaders and it's possible your turnover rate won't be so high.

    It's Just Lunch2018-01-06
  9. Helpful (2)

    "Dating Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    Fantastic company focusing on helping single professionals seeking real relationships go out on great first dates! The team support with this international company is phenomenal. As a part of a team that makes a difference in our clients personalized dating experience makes this a great company to work for. At of the end of the day you want to come to work everyday...priceless.

    Cons

    Continually changing environment...I see as a positive as I am always learning and growing...others can see this as a con.

    It's Just Lunch2017-10-17

    It's Just Lunch Response

    October 18, 2017CEO

    Thanks for taking the time to share your thoughts. We are always looking for ways to grow and provide a fun working environment for our employees. We have a team atmosphere that provides multiple layers of support. It makes me happy to hear you WANT to come to work every day.

  10. Helpful (4)

    "Dating Specialists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Specialist in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    Flexible schedule and good training

    Cons

    Treated like you are a number, HIGH turnover, unrealistic goals, got yelled at if your co-workers helped you. You have to do it all yourself.

    Advice to Management

    Quit treating people like they are replaceable. Invest in your employees. Make them feel valuable.

    It's Just Lunch2017-10-29
Found 258 reviews