It's Just Lunch "dating" Reviews | Glassdoor

It's Just Lunch Employee Reviews about "dating"

Updated Aug 12, 2019

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Found 258 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
80%
Approve of CEO
It's Just Lunch CEO Melissa Brown
Melissa Brown
144 Ratings
Pros
  • "Can work from home, flexible hours, excellent training program(in 34 reviews)

  • "Management is extremely knowledgeable and they thrive on helping each Dating Specialist succeed(in 23 reviews)

Cons
  • "We say that the matchmakers interview your matches before presenting a date(in 21 reviews)

  • "New hires are given old leads to call and it is literally up to the luck of timing as to whether or not you will get a join(in 17 reviews)

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Reviews about "dating"

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  1. Helpful (2)

    "Fantastic Company Culture, Supportive and Fun Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    We get to play a part in changing people's lives, the entire company feels like one big happy, supportive family and it's easy to come into the office every single day. Management is extremely knowledgeable and they thrive on helping each Dating Specialist succeed. The salary is great as is the commission and the additional contests are so much fun! Honestly, I have been in the work force for 25 years and this is far...

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    Cons

    The process doesn't allow for a lot of communication between Dating Specialists and the rest of the matchmaking team which can sometimes cause issues with clients.

    Advice to Management

    Thank you and keep up the amazing work! Here in the trenches, us Dating Specialists have noticed the changes in account management and it is very appreciated. Also, has throwing a company weekend/party/event ever been discussed? I think it would be lovely for all of us to be able to meet each other and put faces to names. We're a close group but I know the opportunity is there to get even better. Thank you!

    It's Just Lunch2019-05-16

    It's Just Lunch Response

    July 29, 2019CEO

    Thank you for this feedback! We are always looking for new ways to enhance the client experience and have in-fact made some new and exciting changes to our Client Service processes. We’re so glad to hear that our Dating Specialists can feel the change. Continuous progress comes from ...

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  2. Helpful (4)

    "Think twice before accepting an offer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Specialist/Inside Sales in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at It's Just Lunch full-time for less than a year

    Pros

    It's fun to talk to people about their dating lives.

    Cons

    New people are given leads as old as 2007 so it's very unusual to reach them and/or that they are still single. Fresh leads are only given to seasoned reps. There is VERY high turnover with this company. The expectation of 100 calls a day is doable, but with such outdated leads it means 98% of one's time is spent leaving voicemails and all good salespeople know that it's impossible to sell to a voicemail. I gave the sales...

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    Advice to Management

    Hire fewer people so that leads are distributed fairly. Do more hands on training at the local office and not just conference calls and role plays with people hundreds of miles away. Be transparent about the turnover rate. Call the training period what it truly is - a sink or swim boot camp that can easily end with a good salesperson being fired.

    It's Just Lunch2019-04-22

    It's Just Lunch Response

    May 2, 2019CEO

    We appreciate your feedback and would like to clarify some of the observations made. Our Inside Sales role recruits for Sales Reps with outbound calling experience to ensure they have the background for the requirements of the position, which includes connecting with potential clients ...

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  3. Helpful (2)

    "Professional Matchmaking Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    It's Just Lunch has such a professional environment and they have a rigorous training process that really prepares you to be a successful in Matchmaking! I've worked in the Dating Industry prior and IJL, not only has a great compensation structure, but the on-going support and coaching you receive is a huge benefit, as well!

    Cons

    The only downside for me in particular, is that hubs have limited positions for you to advance to. So, if you want to move up, in some cases, you have to relocate. I plan on growing within the company when the time is right, but I would need to be prepared to relocate- which I'd be open to! I just wished their were more opportunities locally for growth. Other than that, I love everything about IJL!

    Advice to Management

    Continue investing in the good candidates within the company, so the tenure can continue to increase!

    It's Just Lunch2019-03-07
  4. Helpful (1)

    "Rewarding and Exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Matchmaker - Elite in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for more than 5 years

    Pros

    -Every day is different which makes it exciting! The people that we work with are incredible (both clients and colleagues), and everyone truly cares about the clients' success. Not many people can say that they love their job, but I get to talk about dating and love all day... what could be more fun and rewarding than that?! -The office space is beautiful and comfortable (and filled with all the success stories which...

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    Cons

    I haven't found many that are specific to this job. It's hard work. It's challenging. But it's work... so it should be. I'd be bored if it weren't challenging!

    Advice to Management

    Keep the high touch approach with the employees as we continue to grow. It sets IJL apart.

    It's Just Lunch2018-05-15
  5. Helpful (2)

    "Dating Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    Fantastic company focusing on helping single professionals seeking real relationships go out on great first dates! The team support with this international company is phenomenal. As a part of a team that makes a difference in our clients personalized dating experience makes this a great company to work for. At of the end of the day you want to come to work everyday...priceless.

    Cons

    Continually changing environment...I see as a positive as I am always learning and growing...others can see this as a con.

    It's Just Lunch2017-10-17

    It's Just Lunch Response

    October 18, 2017CEO

    Thanks for taking the time to share your thoughts. We are always looking for ways to grow and provide a fun working environment for our employees. We have a team atmosphere that provides multiple layers of support. It makes me happy to hear you WANT to come to work every day.

  6. Helpful (10)

    "Dating Direcrir"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Director in Hallandale Beach, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    - opportunities for bonuses and extras by just doing your job well - culture among fellow dating directors is fun, humerous

    Cons

    - culture of management is fake: they act happy but it's just a tactic to push you - you're in a customer service roll that runs like a sales role: you have to hit your numbers for dates to be set even when it encroaches on customer service - you set dates under less than ideal conditions: you may get a 5 foot guy, an obese person with nothing else going for them, an age that has no age matched in that city, or a...

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    Advice to Management

    Be more honest with your employees. The ability to be authentic internally, solve problems creatively, and laugh about the reality is a relief. Employees do it among each other but then have to listen to you pretend and be super high energy sales-y toward them in meetings every week. These are not sales people - they are customer service! Also, tell people in interviews what the job can really be like. Let Dating...

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    It's Just Lunch2017-08-07

    It's Just Lunch Response

    October 10, 2017CEO

    We foster a positive, upbeat, and energetic culture. We have the potential to change lives and we thrive on that. We are sorry to hear that it was not a good fit for you. We offer fun first dates and we want our clients to be excited about their matches … just as much as we are. ...

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  7. Helpful (10)

    "Former IJL employee who had years of experience here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Dating Specialist in Riverside, CA
    Recommends
    Positive Outlook

    I worked at It's Just Lunch full-time for more than 5 years

    Pros

    I've written a previous review and because I get these new IJL reviews still sent to my email I felt I needed to interject and maybe help a few people out who may be reading this...Let me start by saying that I absolutely loved my position at IJL where I was able to interface with my clients on a one on one basis and really take my time to get to know them. There was nothing more important to me than getting to know my...

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    Cons

    The only cons I can think of are the ones that don't last in this business. Good sales people do not con. Good sales people do not deceive. They don't have to resort to those tactics because they believe in what they do, they enjoy what they do, and they believe in the company itself. Can you believe in IJL after reading some of these reviews? I am here writing this because I believe so. I believe as an IJL representative...

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    Advice to Management

    I don't work for IJL anymore due to reasons beyond my control but will always be open to coming back in a variety of possible roles should circumstances change for me and will be in touch. Always remember that a company is only as good as it's employees and continue in the tradition of hiring and keeping those who align to IJL's vision for it's clients. IJL will continue to grow and provide quality service to it's many...

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    It's Just Lunch2016-09-07
  8. Helpful (2)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Lithia, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch for more than a year

    Pros

    It's Just Lunch is a fantastic place to work. Work life balance is important to my success and I have that working here. We promote from within and career advancement was very important to me I personally have moved from a dating specialist into management. We are a family and truly care about each persons success. They provide the tools, training and encouragement to go straight to the top of the earning potential. i...

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    Cons

    I have no cons. I love working here and i honestly cannot think of any.

    Advice to Management

    Keep doing what you are doing, because it is working!

    It's Just Lunch2016-09-09
  9. Helpful (1)

    "Quality at its BEST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Director in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch for more than 5 years

    Pros

    Commendable commitment the entire IJL team to providing quality service to our clientele. The environment here at IJL is always providing an exceptional service, weather you are a dating specialist, the matchmaker or even one of the life coaches, we get to work for them... the client to help them in their discreet and fun search of great quality dates at ITS BEST.

    Cons

    I have not found any.

    Advice to Management

    Keep us growing, we have so many great areas and clients to help everyday.

    It's Just Lunch2016-08-26
  10. Helpful (1)

    "Dream Job!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist - IJL Corporate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time

    Pros

    Very positive atmosphere; corporate culture without the secrets and red tape; HR is always organized and transparent; no limits on earnings/bonuses; managers believe in you and openly share their lessons to make you a better leader, sales rep, and overall person. This company has changed 1,000's of lives!! If you are NOT a go-getter and don't believe in yourself and the company's mission, you won't succeed. This company...

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    Cons

    If you have compassion, the toughest part of the job is giving up on clients who cannot afford the membership. Their stories are so personal, sometimes so heartbreaking, that its clear IJL is financially not feasible. That's the only major con to this company and job.

    Advice to Management

    More PTO or overtime earned towards PTO.

    It's Just Lunch2016-05-19

    It's Just Lunch Response

    June 2, 2016Online Marketing Coordinator

    Thank you for taking the time to share your experience. Glad you are on the team!

Found 258 reviews