Itron Reviews | Glassdoor

Itron Reviews

Updated April 27, 2017
121 reviews

Filter

Filter

Current Employees

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Itron President & CEO Philip Mezey
Philip Mezey
44 Ratings

121 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. Helpful (2)

    "Itron - San Mateo - needs improvement for software management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Itron full-time (Less than a year)

    Pros

    Itron is a gas, electric, water metering company moving into new cellular smart grid metering solutions. Itron stock investment for the long term (not short term) is improving as they are expected to have several years of increased business as utilities invest in cellular products that Itron parent company and its Cellular Solutions (San Mateo) now sell since its recent acquisition of Smartsynch cellular. Embedded cellular design and development is where the action and growth is inside Itron, there is demand for embedded engineers. I joined into a lower level position from an enterprise architect position from a former large company with the hope to work on cellular solutions and move into embedded solutions. Embedded cellular design and programming is a strong area opportunity with Itron Cellular Solutions (San Mateo). Management in non-software engineering are very good and the executive staff has a genuine leadership style.

    Cons

    Itron Cellular Solutions (San Mateo) is not the best place to work if you're interested in leading edge software development for Java engineers or Java architects; as the company already has heavy software investment in .NET energy management solutions that are mature energy components. Job ads may identify Java architects, but since I have 10+ years in architecture they failed to ask my skills in Java architecture, it appears to be just a label. The singular leading edge cellular software component the company has is handled by a very very small team and unlikely to add resources as system integration with the parent company has swallowed up those opportunities. Recent new engineering management has joined which has recently brought in issues such as micro management, lack of facilitative leadership, poor communication feedback loops, no pair programming resulting in poor team work execution, lack of real trust between management and software engineers, lack of appreciation. Some people are treated especially well if from Sonim Technologies.

    Advice to Management

    Imperative to instill effective professional two-way communication and team work, instill pair programming to spread the knowledge of core systems; instill solid facilitative leadership in technical areas to ensure effective team communication; instill best practices to reduce the recent 30% software engineer resignation; eradicate micro management practices.


  2. Helpful (3)

    "a wonderful place to get regular paycheck and do something else you like"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RD Manager in West Union, SC
    Current Employee - RD Manager in West Union, SC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time

    Pros

    no real work to do at all , no pressure, everyone can work as an engineer or manager even if you know nothing. noboady cares what you do , so you have plenty of time shopping on ebay, trading stocks or watching youtube. You basically get paid for doing nothing and having your own fun in you cubicle...that's amazing...

    Cons

    ridiculously low pay, huge lay offs now and then, if you r not good at kissing the right ass, you dead..
    management people are related and all family members, husband promotes his wife, wife promotes her brother, the brother hires his wife... good engineers and hard workers are disposal and treated like trash by them and get laid off easily.
    one star is tooooooooooo much for this company...

    Advice to Management

    how come you don't hire your mom and dad, that's unfair, if your brother can be the manager, your parents could be the CEO!!!


  3. Helpful (4)

    "Going down hill, and fast."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Liberty Lake, WA
    Current Employee - Engineer in Liberty Lake, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 8 years)

    Pros

    The fellow people that I get to work with. Relaxed environment, depending on manager, i.e. ability to work from home.

    Cons

    Pay is way below industry standard. No training. Advancement is difficult. Environment and morale slipping daily. Employees not valued. Little organization and planning in project that it's become a bit of a mess. CEO makes 90 times the average employee and HR still cannot get to a point where they pay people at an industry standard. When layoffs do occur, talented individuals are laid off while many incompetent employees remain. Almost seems that one needs to screw up in order to be promoted. There are constant re-organization efforts and many employees shift around from manager to manager.

    Advice to Management

    Need some serious overhaul of management, and communication needs much improvement. There are too many bottle necks which result in 10% of the people working 60+ hours a week while others wait for that work to be done. Resources need to be better understood and utilized.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (8)

    "You DON"T want to work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Engineer in Raleigh, NC
    Current Employee - Design Engineer in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 3 years)

    Pros

    Paycheck., free coffee and clueless management.

    Cons

    Incompetent management at all levels. ZERO training. No direction. You're suppose to guess what your boss wants. Company is going downhill fast, check out the financials. Since the big government giveaway was over, the market for utility meters has saturated and Itron has no advantage over the competition.

    Advice to Management

    Look for another job, you're going to need one soon.


  6. Helpful (9)

    "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operator in West Union, SC
    Current Employee - Operator in West Union, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 10 years)

    Pros

    Paycheck and good coworkers is only thing to look forward to. If you like waiting on your leaders and supervisors because they come in after the shift starts and don't even know what their workers are doing that day then this is a great environment.

    Cons

    Everything from HR to temp workers. Idiots hiring idiots. Management have no idea how to do any of the jobs they are managing. They are basically taking up space. Itron gives managment jobs to people who suck up or are basically tattle tails. They treat workers like elementary students. They hide behind buggies and walls to and I quote "bust people". They even tell you when you can use the restroom. If you're not in their click you don't get treated fairly. They hire family regardless of how stupid or lazy they are. If your family member or you are any kind of intelligent they feel threatened and will go to extremes to knock you down.

    Advice to Management

    Start evaluating everyone on knowledge and skills and stop being scared of your workers. Follow rules and policies for EVERYONE AND EVERYTHING not just the ones that fit your attitude towards someone or something.


  7. Helpful (7)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Itron has a reputable name in the industry but competition has taken market share

    Cons

    This is the most hostile, abusive company that I have worked for. HR has no backbone to discipline high ranking "management directors" that have multiple "verbal abuse" cases in their HR file. Someday this company will be sued for millions and regret looking the other way and not protecting employees rights.

    Advice to Management

    Look up the word "Leadership"


  8. Helpful (2)

    "Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 3 years)

    Pros

    Fellow coworkers! Such great people, we're all in the same boat so there is a shared experience there.

    Cons

    Mgmt expects you to work 24/7 because they do. The work/life balance sucks, the pay isn't great, the benefits keep getting more expensive. Have you ever wanted to live out the movie "office space"? Now you can! Broken processes everywhere, no one wants to take responsibility for. When those of us on the "front lines" speak up we are not heard. Cutting back in all the wrong places. Customers are angry and internally, we are too. Doing a good job and working extra hard is only rewarded with more and more work so you end up burnt out, then once you are burnt out and start doing only as much work as others, you are punished. Chaotic work environment because of all the internal turmoil, the company has no idea what it wants to be or how to be it. Mgmt doesn't care about you, at all. You are a number on a spreadsheet.

    Advice to Management

    Just fix it! Pro tip - if you lose buy-in of your workforce, you lose. Everyone at the top should just be replaced and let's start over, because it's not getting better. The cutbacks being made just end up punishing us little people. We are the ones who have to deal with the fallout. Cutting back is good, if done properly and in the right places. You have to start by making your workforce happy, do right by us and we will do right by you. Do right by the customers. Remember you are human and treat other people as fellow human beings. Stop talking in business jargon and start talking like a real person, be more relatable and not such a robot. If you treat employees and customers right, do the right thing, and treat people as you would want to be treated, profitability will follow.


  9. Helpful (4)

    "Needs Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 5 years)

    Pros

    Itron operates in a market with that will continue to grow. Energy and water is critical for the any society. The ability to use these resources more effectively are increasingly important as water and energy is increasing in price and water shortage is a major problem in many areas around the world. Itron has a great market opportunity if it can capture it.

    Cons

    Itron claims to have a strategy but it is not understood by its employees and its not coherent with what the company is actually doing. This causes confusion and inefficient execution. Part of the problem is that Itron has been built through acquisitions and the different companies has never been integrated properly. This results in a culture of intense internal competition and lack of transparency all to gain resources and power for you company fraction. The above has been acknowledged many times in meetings etc. over the last 5 years but nothing has changed.

    Advice to Management

    Create a vision and strategy that is understood by the employees. Enabling the employees to help executing towards the vision. Break up the fractions in the company and promote transparency and cooperation.


  10. Helpful (3)

    "Going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Owenton, KY
    Current Employee - Anonymous Employee in Owenton, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 10 years)

    Pros

    Not many anymore. The company used to take care of its people, but has shown a lack of consideration for production employees.

    Cons

    Lack of caring for production employees. Very unorganized when it comes to management, logistics, quality, and so much more.

    Itron Response

    Feb 13, 2017 – Director Global Talent Acquisition

    We encourage you to voice your concerns to your business line's HR leader. Itron has always made it a priority to treat employees fairly and with compassion. Thank you for your input.


  11. Helpful (3)

    "Company gets worse every year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Waseca, MN
    Current Employee - Engineer in Waseca, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 8 years)

    Pros

    Clean work environment as long as you stay away from the epoxy equipment. Great people besides management.

    Cons

    Management has no clear direction on anything. No bonuses. No profit sharing. Hard work will get you nowhere. No chance of moving up.

    Advice to Management

    Focus more on your employees than your shareholders.


Showing 121 of 214 reviews
Reset Filters