Itron Reviews | Glassdoor

Itron Reviews

Updated May 27, 2017
199 reviews

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199 Employee Reviews

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  1. "My experience with Itron has been fantastic."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Technical Support Services in Raleigh, NC
    Current Employee - Director Technical Support Services in Raleigh, NC
    Recommends
    Approves of CEO

    Pros

    Ever changing business, customers are great to work with.

    Cons

    Long hours, heavy workload, lack of respect in some areas.

    Advice to Management

    Identify our problems, create action plans, and execacute to resolution. Stay focused on Customer relations and what makes us great.


  2. Helpful (1)

    "One of the best places to work in Liberty Lake"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst Programmer in Liberty Lake, WA
    Current Employee - Systems Analyst Programmer in Liberty Lake, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Itron full-time (More than 3 years)

    Pros

    Large on-site gym, sand volleyball and basketball in parking lot, friendly and appealing work environment, casual attire.
    Business is strong and steady.
    3 weeks vacation after 2 years.

    Cons

    Since it's in a small town the salary isn't as competitive.
    Sometimes the pace of change is quite slow considering the fact that meters don't change a whole lot.
    Self-improvement isn't rewarded. The rate of progression in the company is set in stone, so working extra hard doesn't pay off.

    Advice to Management

    Profit sharing is excellent, but would be even better if it wasn't paid out on such a sliding scale. I would be great if everyone got the same amount, instead of getting a percentage of your salary. Upper management seems a bit greedy on things like this.


  3. Helpful (2)

    "Good company if you get & can keep the right Boss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Itron full-time (More than 5 years)

    Pros

    When profits/revenues were good...bonus and profit sharing was nice. HQ and Raleigh office are comfortable. Business processes usually organized. Most people are friendly, professional, and talented. Products work and relatively few product issues. Communication from management is above average but not perfect.

    I was Project Manager for nearly 5 years, and had the best boss I have ever worked in my 20yr career.

    Cons

    I did the same job for over 4 years and my boss changed 3 times. First 2 were great and the last was a "Dud".

    Not all, but some managers could care less about an employee's work/life balance and the unique values an employee can provide the company.

    Travel can be extreme. Doing the same job, I went from 10% for the first 18 months to 100% when I left.

    Employees are expected to the bank. Itron's travel policy (when I worked there) required the employee pay for all the travel expenses from personal funds and then submit expense accounts for reimbursement. If I missed an expense, it was out of my pocket. My expenses exceeded $50k/ yr.

    Incentives/bonuses for project mangers became more complex and virtually unobtainable. I quite trying.

    I was laid off (by the Dud boss) because I would not accept a project that required travel 100%, 2 time zones away for almost a year. My boss did absolutely nothing to help me find a job within company as well. I felt as if I was "just sucked in" and later "spit out." Itron did provide a minimal severance package only after some negotiation.

    There is a high turnover rate of project managers and sale executives.

    Advice to Management

    Take care of your staff and they will take care of your company.


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  5. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Oakland, CA
    Current Employee - Senior Marketing Manager in Oakland, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Itron full-time (More than 3 years)

    Pros

    Good benefits. Tries to take care of it's employees. Very positive work environment. New executive team helped shift culture.

    Cons

    Company struggles with process and transition to being a real enterprise. In transition during challenging market. Personalities and "old ways" keep from moving coming into more disciplined, strategic thinking and execution. Don't know how to manage strategy development and execution in efficient manner. Too many personalities and no history of this type of leadership.


  6. Helpful (1)

    "Itron is a great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant
    Former Employee - Business Consultant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Itron full-time (More than a year)

    Pros

    Talented and Intelligent group of people who work well together.
    Great employee benefits program
    Great software product
    Utilization rate for employees is great.

    Cons

    Poor expense policy
    Median pay as compared to other large companies

    Advice to Management

    Review expense policy as turning in receipts for every single expense is time consuming and not the best use of time for busy consultants.


  7. "challenging but leave you very satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in West Union, SC
    Current Employee - Systems Analyst in West Union, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Itron full-time (More than 3 years)

    Pros

    It is a global company.

    Cons

    Demands what area you work in. You have to meet your deadlines.

    Advice to Management

    Come with an open mind and contribute your opinions with your team.


  8. Helpful (1)

    "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Consultant in San Diego, CA
    Former Employee - Senior Business Consultant in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Itron full-time (More than 3 years)

    Pros

    Overall great company to work for. Annual reviews and competency criteria is standardized and the expectations of what you need to demonstrate to get to the next level is clear.

    Cons

    Future vision of company not clearly communicated.


  9. "senior test/quality engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    larges tech company in town

    Cons

    Only one in town so not too many option


  10. "Gradually bringing new technologies to the industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Itron full-time (More than 3 years)

    Pros

    Mature corporation, industry leader.
    Take proactive actions to reorg and improve efficiency.
    Nice people.

    Cons

    Still slow decision making.


  11. "I loved working at Iron, I started with them when they very young and got to grow with then for 25 years."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Liberty Lake, WA
    Former Employee - Business Analyst in Liberty Lake, WA
    Recommends
    Approves of CEO

    I worked at Itron full-time (More than 10 years)

    Pros

    I wore many "hats" during my working years at Itron. It was a great learning experience and opportunity for personal and professional growth. Itron felt like family in a way and I wanted to make sure I did everything to make the company successful. It was a struggle at times as we grew so quickly and with any high tech company change was the name of the game. Being flexible and willing to work long hard hours sometimes was a real challenge but well worth the growth and learning opportunities I was exposed to.

    Cons

    I was able to developed my many leadership skills. Itron always offered its employees very good benefits over the years.

    Advice to Management

    Acquisitions were always a challenge as we grew. New management did not always understand what some employees did because it was so different from what they were used to. I think it is really important to try to spend a little more time in this area so they are better able to manage employees and processes.


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