Itron Reviews | Glassdoor

Itron Reviews

Updated June 22, 2017
201 reviews

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201 Employee Reviews

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  1. Helpful (14)

    "Lost Cause"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Itron full-time (More than 8 years)

    Pros

    Very friendly, warm people. My supervisor is great.

    Cons

    Big pay inequities, poor company performance means little to no annual bonus or merit payout. No career plan. No coaching or mentoring. There would not be time anyway, since you are to busy doing your current job.

    Advice to Management

    It takes the whole company to be a successfully one, not just a select few.


  2. Helpful (7)

    "Tough to get things done"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Systems Engineer in Jackson, MS
    Former Employee - Software Systems Engineer in Jackson, MS
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Itron full-time (More than 3 years)

    Pros

    small setting, friendly people. flexible hours

    Cons

    hard to change the culture

    Advice to Management

    think outside the box

  3. Helpful (6)

    "Company Culture is changing and no longer values the employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development in Raleigh, NC
    Current Employee - Software Development in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Itron full-time (More than 5 years)

    Pros

    Excellent work/life balance in most departments depending upon your manager
    There is free coffee and tea (if that is what you like)
    They provide 401K matching and benefits
    You get a paycheck and some industry experience
    The organization is well known
    The organization encourages community involvement
    Some of the people are nice to work with and very intelligent

    Cons

    Working a lot of long hours for extended periods of time has become the norm and not the exception
    There is no additional training provide for career improvement or advancement
    There is no leadership training
    Employees are not valued - especially if you are a foreigner or minority
    There is high turn over in the Raleigh office and executive management was very frank and told people to leave if they are not happy and offshoring will continue
    No career advancement
    No training provided for career advancement and you may not get adequate training or resources to do your job

    Advice to Management

    Leadership skills should be improved
    Just because a person is technically inclined and good at their job, does not mean they are good managers


  4. Helpful (4)

    "Used to be a great company that lead others into the industry and cared about their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering and Development Area
    Former Employee - Engineering and Development Area
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Itron full-time (More than 10 years)

    Pros

    Pay, benefits, and time off were all pretty nice. The work/family balance was great. Having the ability to work from home when needed (sick child, school program, etc.) was a plus. Most of the managers (with one specific exception) during my tenure were great people that knew how to manage and genuinely wanted you to succeed. They would NOT make you feel defensive and nitpick everything you did.

    Cons

    Upper management seems to have lost their way. No clear strategic focus. Inability to make a decision and stick with it. Put very little time and research into a new areas and technologies, then decide to buy their way into it, then after a few years decide they should just build it on their own (already 2 years behind the curve and trying to play catchup). Not very cutting edge.

    Their lack of focus has cost them a LOT of valuable employees. Some from attrition (jumping off a sinking ship) and a lot more from layoffs that shouldn't have needed to happen.

    Every year we would hear the same thing from upper management. The first 6 months of the year are going to be tough, but things will pick up in the 2nd half of the year. How many years can you say that before you realize it has become a cliche?

    Advice to Management

    Try to focus on a direction you want to go and stick with it. Don't follow the current technology because it has already passed you by. You used to set the direction that others attempted to attached their sails to. Now you have no sail and no rudder. Stop hiring the "Bob's" to make your layoff decisions for you. Take the responsibility yourself.


  5. Helpful (3)

    "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice facility, competitive pay, ICs are knowledgable.

    Cons

    Lack of leadership, no training, management lacks skills.


  6. Helpful (5)

    "You will not have a life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Union, SC
    Former Employee - Anonymous Employee in West Union, SC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Itron full-time (More than 8 years)

    Pros

    Company has good benefits and the vacation policy is really good on how quick you can increase your weeks off. Its a clean environment to work and they keep the temperature comfortable in summer and winter. Pay is really good but, see below.

    Cons

    You are either working your life away on overtime or at the least little hiccup in orders wondering who will get terminated and if you do slip by, you will then have your butt worked off having the job duties of those that are gone added to your duties. Your manager will add his annual goals to yours instead of doing his own and you having your own? Makes no sense. If you get a manager that will respond to your emails, treat you with respect, and help make your job more efficient then you should thank your lucky stars .

    Advice to Management

    Not everyone is cut out to be a leader. Have your middle management reviewed by their subordinates each year which will allow upper managers to see who needs work on their people skills. Lead by example is a good one to live by. Have meetings in all groups within a focus factory (not just some)and asked those what is needed from them to make your job easier which in turn makes the company more money by all being more efficient. Just because its the way its always been done does not make it the best way. You hire smart people but will not listen or even try to listen. Ask and listen then as the Nike commercial says " Just Do It".


  7. Helpful (1)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend

    Pros

    Diversified business; international opportunities, freedom to manage projects

    Cons

    Big company that struggles with managing outside of the "small company" paradigm.

  8. Helpful (4)

    "Poor business model and weak management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Doesn't Recommend
    Neutral Outlook

    I have been working at Itron full-time

    Pros

    Itron offers a decent paycheck and a clean working environment

    Cons

    Itron has the worst business model among all companies I worked for. Your colleagues (read competitors) review your performance at the end of the year and managers have zero knowledge of the work. Colleagues have to give you a poor review to be safe from a possible layoff and layoffs happen a lot. To make their strategy more effective, some employees have formed support groups and they give "outsiders" a poor performance review and sometimes even annoy them to leave on their own. So you see some long tenure employees and newcomers dont last long.

    Advice to Management

    You already perfectly know what is wrong and you are not willing to fix it.


  9. Helpful (5)

    "Great company, on the way down"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Liberty Lake, WA
    Former Employee - Anonymous Employee in Liberty Lake, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Itron full-time (More than 3 years)

    Pros

    Global manufacturing and software company -- lots of different experiences !

    Cons

    Execution has been patchy the last five years, with stock dropping like a rock.

    Advice to Management

    Get the right management approach towards your people.


  10. Helpful (3)

    "A place of lost opportunities (left sometime ago now)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Itron (More than 5 years)

    Pros

    People within teams can be quite friendly, team friendships tend to be close for good reason
    Low expectations and low performance are widely tolerated making this an unremarkable place to hide out in the coming zombie apocalypse, I suppose that is a pro?

    Cons

    Low quality and lacking breadth, stale engineering advisers hold the companies future potential hostage there are one or two cool exceptions to this of course
    The company always seems on the cusp of the IoT market but does not have the people with contemporary skills to breakout
    Partners with external agendas hold the company back and fearful management are unable to develop their own vision and plan for effective execution

    Advice to Management

    I really don't think there is much that can be done to turn around the company without extensive and disruptive change at the management layer. Advice ? step aside to allow new flowers to bloom.


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