J. Alexander's Reviews | Glassdoor

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J. Alexander's Reviews

Updated December 21, 2017
157 reviews

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Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
J. Alexander's Chairman, President, and CEO Lonnie J. Stout II
Lonnie J. Stout II
66 Ratings

157 Employee Reviews

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Pros
  • The tips are good per table, the price points are high enough to make a decent amount and the majority of people will tip 20% if you are competant (in 6 reviews)

  • I always made really good money there (in 9 reviews)

Cons
  • Long hours with few breaks, terrible customers, and food allergies (in 9 reviews)

  • Tough work/life balance expectancies (in 5 reviews)

More Pros and Cons

  1. "Amazing Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Alexander's full-time

    Pros

    The company as a whole is amazing. Everyone is like family and everyone's opinion matters. All the upper management is very genuine and caring.

    Cons

    None I can think of


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Denver, CO
    Former Employee - Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J. Alexander's full-time (More than 5 years)

    Pros

    Love the company itself and every other location

    Cons

    The Denver location is by far the worst in the company.

  3. "Overall great place. Professional and organized. It is definitely corporate-strict"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Alexander's full-time

    Pros

    Good Xmas money.

    Well structured.

    Good experience for industry.

    Really busy at times and place to learn about the industry for future restaurants

    Cons

    Corporate.

    Management can be rude.

    Slow periods sometime in the year that can really hurt morale and happiness.

    There are better fine dining restaurants

    Advice to Management

    Be more compassionate


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. Alexander's part-time

    Pros

    Great money and great coworkers/

    Cons

    You do way more side work / other things for the restaurant than any other fine dining server I've ever seen.

    Advice to Management

    Cut way down on side work and let the servers focus on customer service.


  5. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at J. Alexander's part-time

    Pros

    -customers were loyal
    -excellent tips if you are good at your job
    -flexible schedule

    Cons

    -coworkers could be tedious
    -inconsistency in discipline

    Advice to Management

    No advice


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J. Alexander's full-time (Less than a year)

    Pros

    tips are good sometimes.

    Cons

    management is hard to see eye to eye with, teamwork doesn't exist, closing duties and sidework take hours to finish, cannot ask off for days-you have to get your shifts covered, training is 6 days of intensive testing over the menu.

    Advice to Management

    Stimulate the idea of teamwork by doing anything yourself instead of yelling at your employees when they are busy.


  7. "Worth the cash in busy season"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Toledo, OH
    Current Employee - Server in Toledo, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. Alexander's part-time (More than a year)

    Pros

    The money to be made is insane, however it's typical restaurant work. This place has the best team work I have ever encountered and it is vital to the success of the shift

    Cons

    Restaurant work. Long hours with few breaks, terrible customers, and food allergies. All a pain in the behind, yet typical

    Advice to Management

    Listen to your bar staff when ordering booze

  8. "Great entry level restaurant experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Louisville, KY
    Former Employee - Hostess in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Alexander's (More than a year)

    Pros

    The managers were kind and professional, everyone gets paid out of the tip pool, so as a Hostess I ended up making a lot more money than I expected. It was paid in cash as well, which was nice.

    Cons

    While the management was professional, many of the servers were not. But you run into this in any restaurant atmosphere.


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Oakbrook Terrace, IL
    Former Employee - Server in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Alexander's (More than 5 years)

    Pros

    Teamwork and the food is great

    Cons

    scheduling could be better and easier


  10. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Cool Springs, TN
    Former Employee - Server in Cool Springs, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Alexander's full-time (More than a year)

    Pros

    consistency, structure, order, expectations, professional

    Cons

    strict uniform expectations, rigid rules for rehire

    Advice to Management

    listen to employees, have respect for others thoughts


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