J. C. Penney Reviews in Dallas-Fort Worth, TX | Glassdoor

J. C. Penney Dallas Reviews

Updated May 23, 2017
442 reviews

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Dallas-Fort Worth, TX Area

3.0
Star Star Star Star Star
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J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
65 Ratings

442 Employee Reviews

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Pros
Cons
  • Work/life balance is nonexistent (in 121 reviews)

  • Trying to get people to open a credit card with you (in 292 reviews)

More Pros and Cons

  1. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Plano, TX
    Current Employee - Talent Acquisition Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (Less than a year)

    Pros

    Great work environment, super collaborative and team oriented. Everyone has a clear vision on the goals at hand, there is constant communication and transparency. You come in and get your work done, if you need help- you have the support. Leaders do not aim to micromanage.

    Cons

    I wish there was free coffee. There is a starbucks on site, but I'm cheap.

    Advice to Management

    Keep doing what you are doing!


  2. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Plano, TX
    Former Employee - Director in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J. C. Penney (More than 8 years)

    Pros

    Wonderful people wanting to move forward

    Cons

    Inconsistent management and long term employees that don't want to change.

    Advice to Management

    Listen to the customer and your associates


  3. "Product Safety and Testing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Safety Manager in Dallas, TX
    Current Employee - Product Safety Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 10 years)

    Pros

    I am very reliable and dependable on get the task completed. Great at building strong relationship, and networking.

    Cons

    I have to learn to do more delegating. Working on projects I need to spread the work with the team.

    Advice to Management

    We can get this done!


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  5. "Company feels like family but expectations of hard work is a must to drive results."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Merchandise Manager in Plano, TX
    Current Employee - District Merchandise Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 10 years)

    Pros

    Company feels like family especially for employees who have worked with company a very long time. Investment in employees career growth.

    Cons

    Challenging work environment especially during tough retail environment. Expectations are very high in order to drive positive results for company success.

    Advice to Management

    Be adaptable in all situations.


  6. "Asds"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asds in Dallas, TX
    Former Employee - Asds in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    JCP is a family oriented company. You meet a lot of great people

    Cons

    For the work you do pay needs to improve drastically

    Advice to Management

    Go by the golden rule treat others like you want to be treated


  7. "Team Coach Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Neutral Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (More than a year)

    Pros

    Laid-back atmosphere that is willing to provide opportunities for career advancement. Friendly staff.

    Cons

    Some of the management team is less qualified. There is opportunity for advancement for internal employees, which is a pro; however, this sometimes leads to promotions to the highest level of competence.


  8. "Good company for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Plano, TX
    Former Employee - Senior Manager in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    Executive Leadership is making a lot of good decisions to keep the company viable and competitive in today's world of Amazon and Wayfair

    Cons

    Complete new I.T. leadership doesn't seem to care about long-time associate's experience or careers.

    Advice to Management

    Consider what you are losing when you let go long-term associates. Right now, we've been treated as just numbers. We have given our heart and souls to this company and really deserve a chance to continue helping with the turnaround.


  9. "Art Director - JCPeneny"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Art Director in Plano, TX
    Current Employee - Art Director in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney (More than a year)

    Pros

    Great benefits. Good pay. Great campus location (Legacy West). Onsite amenities.

    Cons

    Not a lot of room to advance. Changing retail industry. Bonuses are calculated on a curve. Groups are silo'd. Time off/work from home policies are stuck in the past.

    Advice to Management

    More cross-training of departments. Better alignment on key initiatives. Allow more work from home/flexible hours.


  10. Helpful (1)

    "Bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Department in Plano, TX
    Former Employee - IT Department in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    Employees who have invested their time and loyalty in the company are very knowledgeable, great to work with and understand the systems they support.

    Cons

    Constant uncertainty if you are going to have your job next week or not. No matter how vital your job is or how good you are at doing it. What ever position you have or career path you are on can be changed by management and you will be doing something that is completely unrelated to your current career path or skill set.
     The promise of training or providing you with the tools to succeed never materializes. If you bring to their attention they are not following through with what you were told. You will hear, we are the masters of our own destiny. You can go work somewhere else if you are not happy here.

    Advice to Management

    If you take care of your workers, the workers will take care of the company. Listen to your people. Don't be just a yes man and blindly follow what you are told to do. We have seen what the smartest man in the room has done to the company.


  11. "very diverse, good benefits, but annoying when it comes scheduling..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Frisco, TX
    Current Employee - Sales Associate in Frisco, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    very diverse
    nice people
    super good benefits (like 20% off on associate discount)
    the job is pretty self explanatory, easy training.

    Cons

    horrible with scheduling. it's probably just the one that i work at, but they take no consideration for me as a student... even though they tell you to keep your grades up. now legally, they're supposed respect my wishes, so when i told them about school comes first, they literally gave me the bare minimum, by scheduling me 4 days during the week for 4.5 hours and like 9-10 hour shifts during the week. i'm just working as part time.

    also, when they agreed with me when i told that school comes first, i had requested time off for a school event, they rejected it.

    Advice to Management

    Please be more considerate for those who are part time workers and FULL time students. I know it's might've been awhile since you all were in high school, but the more years that pass on, the more technology they invent, which makes the education systems more corrupted, by piling on more and more, since we have "technology", unlike a few decades ago, in which they think it's okay, but in reality is not. My leading point is, is that, unlike working in retail, it's actually quite a bit harder quitting school, since I need it to pursue careers, such as strengthening my experience and knowledge of retail, or mastering biology. My official point is, please keep students into consideration, because as my boss likes to say, "we just want to see you thrive regardless of what you want to do".
    Thank you!


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