J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated May 27, 2017
5,438 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
537 Ratings

5,438 Employee Reviews

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Pros
Cons
  • Work/life balance is nonexistent (in 122 reviews)

  • Trying to get people to open a credit card with you (in 292 reviews)

More Pros and Cons

  1. "Assistant Manager Merchandise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Houston, TX
    Current Employee - Anonymous Employee in South Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 8 years)

    Pros

    Salary good 401 good

    Cons

    Work life balance non existent

    Advice to Management

    Work in a Meyerland for one week closing


  2. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Tampa, FL
    Current Employee - Retail Sales Associate in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    Great company to work for, friendly environment, gift certificates, beautiful women.

    Cons

    Have to work holidays, helping lost customers

    Advice to Management

    Good job


  3. "Sales associate many departments"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lake Havasu City, AZ
    Former Employee - Sales Associate in Lake Havasu City, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney (More than 3 years)

    Pros

    Great environment always made sure you are important. Great employee discount.

    Cons

    Rapid turnover, poor management, no room for growth, not enough hours or staff to cover shifts.

    Advice to Management

    Better scheduling, better hours, better health coverage, more room for growth.


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  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Plano, TX
    Current Employee - Talent Acquisition Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (Less than a year)

    Pros

    Great work environment, super collaborative and team oriented. Everyone has a clear vision on the goals at hand, there is constant communication and transparency. You come in and get your work done, if you need help- you have the support. Leaders do not aim to micromanage.

    Cons

    I wish there was free coffee. There is a starbucks on site, but I'm cheap.

    Advice to Management

    Keep doing what you are doing!


  6. "JCPenney"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Associate in Fort Smith, AR
    Current Employee - Merchandise Associate in Fort Smith, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than 3 years)

    Pros

    JCPenney is team oriented and good to their employees.

    Cons

    Flexible hours include working weekends. Very few full-time employment opportunities

    Advice to Management

    Be kind to your associates and they will be kind to you =)


  7. "WANT IINFO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Springfield, MO
    Current Employee - Department Supervisor in Springfield, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than a year)

    Pros

    just want some more info

    Cons

    Company currently in tough financial situation

    Advice to Management

    tell me what i will make


  8. "Very good experience! Enjoyed it so far and would like to stay longer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tacoma, WA
    Current Employee - Sales Associate in Tacoma, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    Good and fun atmosphere
    Very flexible schedules
    Understanding management
    Room to grow
    Very generous associate discount that can be combined with any other coupons going on at the moment

    Cons

    Max 25 hours a week only at peak times , Sometimes only 10-15 hours a week

    Associate discount is more if you pay with a JCPenney credit card or cash and less with any other form of payment


  9. "Salon Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI

    I worked at J. C. Penney full-time (Less than a year)

    Pros

    You have the opportunity to use new product on a regular basis.

    Cons

    Numbers driven instead of customer driven. The stylists are rewarded based upon the number of services done instead of quality of work. Hair styling is a craft before it's a numbers game.

    Advice to Management

    Provide education to enhance the stylists quality of work.


  10. "Stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Myrtle Beach, SC
    Current Employee - Hair Stylist in Myrtle Beach, SC
    Recommends
    Neutral Outlook

    I have been working at J. C. Penney part-time (More than 3 years)

    Pros

    Flexible schedule, friendly coworkers, company cares about their employees

    Cons

    Don't really have any problems with where I work

    Advice to Management

    Love my manager


  11. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jensen Beach, FL
    Former Employee - Sales Associate in Jensen Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Great part time job for student. Flexible schedule. Great discounts.

    Cons

    Sometimes boring, supervisors do not communicate with each other

    Advice to Management

    All management should be on the same page!


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