J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated December 8, 2018
6,881 reviews

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3.0
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J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
1,077 Ratings

Employee Reviews

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Pros
  • "The employee discount was decent" (in 520 reviews)

  • "You have the flexibility for work life balance based on the needs of the business" (in 111 reviews)

Cons
  • "constantly having to try to get people to apply for credit card applications" (in 375 reviews)

  • "Work life balance might get hampered sometimes" (in 157 reviews)

More Pros and Cons

  1. Helpful (1)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time

    Pros

    Great people, decent discount, fair wage

    Cons

    Needs a lot of updates


  2. "Pretty good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bronx, NY
    Former Employee - Sales Associate in Bronx, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Great employee discount, good co-workers

    Cons

    Sometimes not enough coverage on the floor, so the floor would get messy or the lines would get backed up

  3. "Great Starter Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    Fairly easy, straight forward job.

    Cons

    Low pay; scheduling conflicts; not much room for growth


  4. "JCPENNEY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Replenishment/Merchandising in Lafayette, IN
    Former Employee - Replenishment/Merchandising in Lafayette, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney (More than 3 years)

    Pros

    Semi-flexible schedule. For the most part they work well to allow time off requests for doctor appointments and around school schedules.

    Cons

    Low wages compared to same type of work with similar companies. Virtually no benefits for part-time employees. Safety issues.

    Advice to Management

    Concentrate on more realistic expectations. Equipment that works. Training.


  5. "Commissioned Window Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    It was great a few years ago when there was enough staff to take care of store demands.

    Cons

    Over time staff cuts and hours increased and there weren't enough associates to properly serve customers.

    Advice to Management

    If you want to survive, you need to invest more in digital marketing channels and should probably shut down a lot of stores in order to stay afloat. Otherwise, things are not going well.


  6. "A lot of ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. C. Penney part-time

    Pros

    Met some interesting people and had a relatively fun atmosphere sometimes.

    Cons

    Had to stay well over an hour past my shift for closing and oftentimes felt very understaffed


  7. "Jcp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time

    Pros

    Good team environment
    Flexible Schedule

    Cons

    Understaffed
    Confusing sale signs & price issues

    Advice to Management

    Schedule more employees

  8. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney part-time

    Pros

    Flexible hours, nice working people

    Cons

    Micro management, need to work on that


  9. "recovery associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Associate
    Current Employee - Recovery Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    incentives and employee recognition are great

    Cons

    management is just too strict


  10. "sales person"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney full-time

    Pros

    the job is sometimes flexible

    Cons

    the was sometimes difficult