J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated August 19, 2017
5,668 reviews

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3.1
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Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
634 Ratings

5,668 Employee Reviews

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Pros
Cons
  • The worst thing about it is that all they care about is credit card applications (in 308 reviews)

  • Depending on the manager but not too good work life balance (in 131 reviews)

More Pros and Cons

  1. "Good Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Dallas, TX
    Former Employee - Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    They work with your schedule and you.

    Cons

    great place to work and enjoy

    Advice to Management

    Keep up the great work


  2. "I wish I never left.A Great all American Company ,wholesome values,with professional hardworking people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Associate
    Former Employee - Visual Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (More than a year)

    Pros

    Great company!Full benefits + some discounts.Employee appreciation days and awards were appreciated!Good chance to be hired in another state if your family had to move.

    Cons

    Working hours were limited , so everybody supporting their family required 2 other means of employment.I really liked the people I worked with mostly women who were heads of their households.

  3. "jcp sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Keeps you busy, the employees are nice and try to help you out as much as they can

    Cons

    Can get kind of slow and boring sometimes

    Advice to Management

    More career opportunities needed


  4. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney part-time

    Pros

    customer service
    enviroment
    what jcp stood for
    hours
    people

    Cons

    Managers
    pay rate
    other associates
    not organized
    not enough respect


  5. "Former Corporate Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    Gave us a change to take classes in the building to help us enhance our position better. Managers would let us change positions in another department.

    Cons

    Frequent turn over with management, layoffs. Annual raises were very small. The supervisor overlooked inappropriate behaviors , even when brought to them many times.

    Advice to Management

    Continue opportunities for employees to take classes for advancement in our positions. I would also like to have better raises on our annual reviews.


  6. "Great Place to Work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    JCP has a great atmosphere, fun to work in and gives decent pay. Great place for a summer job, just work hard and make friends and you'll do all right

    Cons

    Looks like it takes a while to get a promotion or a raise, you'll just have to prove your worth.

    Advice to Management

    Try to upgrade the technology you have in the store like the register to improve performance and customer satisfaction


  7. "I was a customer service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Philadelphia, PA
    Former Employee - Csr1 in Philadelphia, PA
    Recommends

    I worked at J. C. Penney full-time (Less than a year)

    Pros

    Nice working environment and room for advancement

    Cons

    I loved working for Penney's , except for working evening closing, when we had to go to other Depts to clean and straighten out their Depts

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time

    Pros

    Fun atmosphere, flexible hours, cultured

    Cons

    Doesn't pay as much money


  9. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time

    Pros

    Leadership is a great training tool

    Cons

    Future of retail in small market's

    Advice to Management

    Hang in there


  10. "A decent summer/seasonal job ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time

    Pros

    Staff works with your availability, shifts aren't too long, most of the staff was fun to work with

    Cons

    Management would set unrealistic expectations when it comes to sales goals, store was constantly understaffed causing employees to feel overwhelmed and overworked

    Advice to Management

    Have more sales associates on the sale floor


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