J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated April 25, 2017
5,329 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
496 Ratings

5,329 Employee Reviews

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Pros
Cons
  • Management is obsessed with credit card applications and are strict with breaks (in 286 reviews)

  • Work/life balance is nonexistent (in 119 reviews)

More Pros and Cons

  1. "Retail Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Latrobe, PA
    Former Employee - Retail Sales Associate in Latrobe, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    At my former location, the associates and staff were very interactive with their co workers. Creating a nice environment for the organization.

    Cons

    My location was ran pretty well.

    Advice to Management

    Give employees more opportunities to grow within the business.


  2. "JCP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Hagerstown, MD
    Current Employee - Sales Associate in Hagerstown, MD
    Recommends
    Positive Outlook

    I have been working at J. C. Penney (More than a year)

    Pros

    The pay is always above minimum wage. Nice atmosphere.

    Cons

    Closing cashiers don't leave until the whole store looks fantastic. Over-worked grumpy old ladies who thinks the young new hires are out to steal their job. Credit card sign ups are a must, it's annoying.


  3. "Support cash counting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Specialist in Plano, TX
    Current Employee - Customer Service Specialist in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney (More than a year)

    Pros

    work as a team , evaluation periodically

    Cons

    schedule short hours, some supervisor no good


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  5. "IT Risk Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Security Engineer in Plano, TX
    Current Employee - Senior Security Engineer in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 8 years)

    Pros

    Plenty of work to do and touches about every other IT Team

    Cons

    It's a small team so you have multiple responsibilities


  6. "Customer Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Columbus, OH
    Current Employee - Customer Care Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (Less than a year)

    Pros

    Very friendly and professional place to work.

    Cons

    No cons to report at present

    Advice to Management

    Keep up the good work


  7. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Mount Juliet, TN
    Current Employee - Retail Sales Associate in Mount Juliet, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    A lot of incentives (discounts/bonuses), everyone is extremely friendly and accommodating, they try hard to work with your schedule, the job itself is easy.

    Cons

    The customers can be rude


  8. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    Real fun great discounts

    Cons

    Have to get a lot of credit apps


  9. "Good company to work for"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Operations Associate in Auburn, ME
    Former Employee - Operations Associate in Auburn, ME

    I worked at J. C. Penney full-time (Less than a year)

    Pros

    Nice people, good managment to work for

    Cons

    Pay is not very much


  10. "Leader On Duty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader On Duty in Akron, OH
    Current Employee - Leader On Duty in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    There are a lot of incentives to sell more, good feeling of community.

    Cons

    The pay is not the best, and sometimes hours are bad.


  11. "Operations Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate in Orange Park, FL
    Former Employee - Operations Associate in Orange Park, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. C. Penney part-time

    Pros

    The pay and the employees are very friendly and easy to get along with

    Cons

    They really don't care about employees and what we have going on in our lives because they'll just change your schedule overnight and don't care

    Advice to Management

    Treat employees like you care even if you don't


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