J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated April 22, 2018
6,377 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
909 Ratings

6,377 Employee Reviews

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Pros
  • fast paced good pay great co-workers great employee discount (in 495 reviews)

  • Great work life balance, team is great to work with (in 106 reviews)

Cons
  • constantly having to try to get people to apply for credit card applications (in 362 reviews)

  • Depending on the manager but not too good work life balance (in 146 reviews)

More Pros and Cons

  1. "Retail sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Waycross, GA
    Former Employee - Retail Sales Associate in Waycross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time

    Pros

    No drama. Friendly people.

    Cons

    Not a lot of hours

    Advice to Management

    Nothing really you all are great


  2. "Sale Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Columbus, GA
    Current Employee - Sales Representative in Columbus, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    The staff are really helpful people and very understanding.

    Cons

    Personally for me I’m not getting enough hours for my expenses for school and life.

    Advice to Management

    Have more meetings with staff and associate

  3. "Fun environment, unsteady hours, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Grand Rapids, MI
    Current Employee - Sales Associate in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    Fun people to work with, good teamwork, learn a lot about customer service. There is also a nice discount on merchandise for being an employee.

    Cons

    Retail hours are long, including holidays and weekends. It’s hard to get time off during the best times of the year. Pay is sub-par.


  4. "Typical retail hours and pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lafayette, LA
    Former Employee - Sales Associate in Lafayette, LA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at J. C. Penney full-time (More than 3 years)

    Pros

    Well organized and appropriate chain of command. Procedures in place are easy to follow an truly enforced by upper and departmental management.

    Cons

    Low pay, raises are few and far between, benefits are mediocre at best

    Advice to Management

    n/a


  5. "A Decent Part Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Operations/Sales
    Former Employee - Seasonal Operations/Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Lead staff goes to great lengths ensuring the staff mesh well together. Employees are encouraged to learn as much as possible. Rewarded with annual raises and increased hour allotments.

    Cons

    Sometimes the top dogs can get nit picky, slowing down the development of sets for very little gain.

    Advice to Management

    There is a demand among base level employees, both new and tenured, to have each district collect employee reviews of the lead staff on an annual or bi annual basis.


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Representative
    Former Employee - Senior Sales Representative
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at J. C. Penney part-time (More than 5 years)

    Pros

    Good people, good discount, good clothes

    Cons

    Company overall terrible, not competitive pay


  7. "HR Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Supervisor
    Current Employee - Human Resources Supervisor
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time

    Pros

    I love working in the HR Supervisor role. I do the hiring, new hire orientation, create the schedule, perform manager on duty, and am the warrior leader

    Cons

    Minimal growth opportunity, pay is not up to industry standard, retail schedule with holidays, weekends, and nights, high turnover of associates

    Advice to Management

    Stop cutting management positions. It is very discouraging to employees trying to move up in the company when less and less positions exist

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time

    Pros

    Good hours, flexible, great coworkwers and manager

    Cons

    I have no cons. I loved working there.


  9. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jcp Sephora Product Consultant in Saratoga Springs, NY
    Current Employee - Jcp Sephora Product Consultant in Saratoga Springs, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    Employees are treated well, and paid fairly.

    Cons

    Sephora Management is not the strongest


  10. "Sales Associate/ Recover Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time

    Pros

    Welcome customers, recovered merchandise to its department, kept store clean and organized, and rarely assisted at register.

    Cons

    low on employees. Need more employees.


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