J. C. Penney Reviews

Updated Aug 10, 2020

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3.3
50%
Recommend to a Friend
74%
Approve of CEO
J. C. Penney CEO Jill Soltau
Jill Soltau
335 Ratings
Pros
Cons
More Pros and Cons
  1. "Hairstylist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hairstylist Salon Associate in Montrose, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time for more than 8 years

    Pros

    Love this company it’s awesome

    Cons

    Salon is too separate from store

  2. "Once a great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Photographer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. C. Penney full-time for more than 8 years

    Pros

    Salary, Work Life Balance and the people I worked with

    Cons

    Unfortunately I don't think JCP will be around much longer. CEO's and senior leadership are constantly changing . Millions of bonuses were handed out to the CEO and senior leadership team days before they declared chapter 11. What a slap in the face to all their front-line workers.


  3. "Overall Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time for more than a year

    Pros

    Team atmosphere is a huge asset

    Cons

    Pay and Benefits could be better

  4. "Great coworkers, sporadic hours for part time employees."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Idaho Falls, ID
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time for less than a year

    Pros

    Management and employees are very kind. Pretty organized management. Flexible schedule.

    Cons

    Less opportunity to advance. Sporadic hours. Not enough hours for part time employees.

  5. "great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time for more than 5 years

    Pros

    pleasant great happy generous great

    Cons

    short shifts high turnover low pay

  6. "Good Seasonal Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Cashier in San Antonio, TX
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time for less than a year

    Pros

    Co-workers, management was willing to work with school schedule, paid training

    Cons

    Pay, inconsistent hours and schedules

  7. "very nice company to work for. Great team members"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at J. C. Penney full-time for more than 5 years

    Pros

    culture, team belonging sense, respect, flexible, great place, family sense

    Cons

    workaholic, commute, busy, politics, brings in unqualified members

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  8. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time for more than 3 years

    Pros

    flexible hours, okay management, great team

    Cons

    short hours, often understaffed, slow

  9. "Loved!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Media Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney full-time for more than a year

    Pros

    Great working environment and awesome culture. very positive and willing to try new things

    Cons

    No cons honestly. i loved every aspect of working there

  10. "Decent work for High schooler"

    4.0
    Former Employee - Customer Service Representative 

    I worked at J. C. Penney part-time

    Pros

    Pay was decent for someone in school

    Cons

    Holidays were mandatory for all workers, even part time

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