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    J. C. Penney Reviews

    Updated April 22, 2018
    6,377 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    J. C. Penney Chief Executive Officer Marvin Ellison
    Marvin Ellison
    909 Ratings

    6,377 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • fast paced good pay great co-workers great employee discount (in 495 reviews)

    • Great work life balance, team is great to work with (in 106 reviews)

    Cons

    • constantly having to try to get people to apply for credit card applications (in 362 reviews)

    • Depending on the manager but not too good work life balance (in 146 reviews)

    More Pros and Cons

    1. "Retail sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Waycross, GA
      Former Employee - Retail Sales Associate in Waycross, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J. C. Penney part-time

      Pros

      No drama. Friendly people.

      Cons

      Not a lot of hours

      Advice to Management

      Nothing really you all are great

    2. "Sale Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Representative in Columbus, GA
      Current Employee - Sales Representative in Columbus, GA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at J. C. Penney part-time (Less than a year)

      Pros

      The staff are really helpful people and very understanding.

      Cons

      Personally for me I’m not getting enough hours for my expenses for school and life.

      Advice to Management

      Have more meetings with staff and associate

      3. Join the J. C. Penney team
      See Our Latest Jobs

    3. "Fun environment, unsteady hours, low pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Grand Rapids, MI
      Current Employee - Sales Associate in Grand Rapids, MI
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at J. C. Penney part-time (More than a year)

      Pros

      Fun people to work with, good teamwork, learn a lot about customer service. There is also a nice discount on merchandise for being an employee.

      Cons

      Retail hours are long, including holidays and weekends. It’s hard to get time off during the best times of the year. Pay is sub-par.

    4. "Typical retail hours and pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Lafayette, LA
      Former Employee - Sales Associate in Lafayette, LA
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at J. C. Penney full-time (More than 3 years)

      Pros

      Well organized and appropriate chain of command. Procedures in place are easy to follow an truly enforced by upper and departmental management.

      Cons

      Low pay, raises are few and far between, benefits are mediocre at best

      Advice to Management

      n/a

    5. "A Decent Part Time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Seasonal Operations/Sales
      Former Employee - Seasonal Operations/Sales
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J. C. Penney part-time (More than a year)

      Pros

      Lead staff goes to great lengths ensuring the staff mesh well together. Employees are encouraged to learn as much as possible. Rewarded with annual raises and increased hour allotments.

      Cons

      Sometimes the top dogs can get nit picky, slowing down the development of sets for very little gain.

      Advice to Management

      There is a demand among base level employees, both new and tenured, to have each district collect employee reviews of the lead staff on an annual or bi annual basis.

    6. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Sales Representative
      Former Employee - Senior Sales Representative
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at J. C. Penney part-time (More than 5 years)

      Pros

      Good people, good discount, good clothes

      Cons

      Company overall terrible, not competitive pay

    7. "HR Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Human Resources Supervisor
      Current Employee - Human Resources Supervisor
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at J. C. Penney full-time

      Pros

      I love working in the HR Supervisor role. I do the hiring, new hire orientation, create the schedule, perform manager on duty, and am the warrior leader

      Cons

      Minimal growth opportunity, pay is not up to industry standard, retail schedule with holidays, weekends, and nights, high turnover of associates

      Advice to Management

      Stop cutting management positions. It is very discouraging to employees trying to move up in the company when less and less positions exist

    8. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J. C. Penney part-time

      Pros

      Good hours, flexible, great coworkwers and manager

      Cons

      I have no cons. I loved working there.

    9. "N/A"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Jcp Sephora Product Consultant in Saratoga Springs, NY
      Current Employee - Jcp Sephora Product Consultant in Saratoga Springs, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at J. C. Penney part-time (Less than a year)

      Pros

      Employees are treated well, and paid fairly.

      Cons

      Sephora Management is not the strongest

    10. "Sales Associate/ Recover Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at J. C. Penney part-time

      Pros

      Welcome customers, recovered merchandise to its department, kept store clean and organized, and rarely assisted at register.

      Cons

      low on employees. Need more employees.

    Showing 6,377 of 6,457 reviews
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