J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated June 21, 2018
6,529 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
965 Ratings

6,529 Employee Reviews

Sort: PopularRatingDate

Pros
  • "fast paced good pay great co-workers great employee discount" (in 502 reviews)

  • "Great work life balance; very professional team" (in 109 reviews)

Cons
  • "Management would hound you to ensure you were getting enough credit card applications" (in 366 reviews)

  • "Work life balance might get hampered sometimes" (in 151 reviews)

More Pros and Cons

  1. "AP associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney full-time (More than 3 years)

    Pros

    Love working and preventing theft and saving merchandise. Lots of fun on the job

    Cons

    Sometimes can be dealing with people who are mean

    Advice to Management

    None


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Weatherford, TX
    Former Employee - Sales Associate in Weatherford, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    -Fun Management
    -Was Always heard
    -can always grow

    Cons

    -some times it can get rough with turnover

    Advice to Management

    Nothing wrong with Store Management

  3. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in River Grove, IL
    Current Employee - Associate in River Grove, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney full-time (Less than a year)

    Pros

    Good job, good starting job

    Cons

    Repetitive, too much work when their is not a lot of workers

    Advice to Management

    None


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Houston, TX
    Current Employee - Area Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 3 years)

    Pros

    Flexible schedule and training. The benefits are amazing, discount and great staff.

    Cons

    More opportunity for advancement. Working Thanksgiving.

    Advice to Management

    I would love to see the company open at 7pm on Thanksgiving or at least alternate management every year to be with family.


  5. "caihler"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney part-time

    Pros

    enjoyed the customers very much

    Cons

    hours were retail and weekends


  6. "Not bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney part-time

    Pros

    Management is great and they train you

    Cons

    Sometimes it can be overworked and understaffed. Customers can be tricky

    Advice to Management

    Provide more staff on busy days


  7. "Retail associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J. C. Penney full-time

    Pros

    Work environment, Scheduling opportunities

    Cons

    Pay wasn’t fair, Benefits were constantly

    Advice to Management

    No

  8. "Sephora Ops Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at J. C. Penney full-time

    Pros

    Product knowledge, early shift, great work life balance.

    Cons

    None for me! I loved it all!


  9. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Jacksonville, FL
    Former Employee - General Manager in Jacksonville, FL

    Pros

    Empowered to lead your team and in most instances support to be successful. You have the flexibility for work life balance based on the needs of the business.

    Cons

    In some instances, there’s not enough staffing to adequately complete tasks, organize the store and assist the customers at a high level.


  10. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Always work as a team and willing to develop employees

    Cons

    Compensation is not that great


Showing 6,529 of 6,609 reviews
Reset Filters