J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated October 19, 2018
6,793 reviews

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3.1
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J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
1,055 Ratings

6,793 Employee Reviews

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Pros
  • "The employee discount was decent" (in 516 reviews)

  • "You have the flexibility for work life balance based on the needs of the business" (in 111 reviews)

Cons
  • "Management would hound you to ensure you were getting enough credit card applications" (in 372 reviews)

  • "Work life balance might get hampered sometimes" (in 156 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time

    Pros

    Good hours, flexible, great coworkwers and manager

    Cons

    I have no cons. I loved working there.


  2. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Georgetown, SC
    Former Employee - Cashier in Georgetown, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    It's a really great job and the people that come in the store is really nice I just love the work

    Cons

    No hours but and the same time u do get pay great

    Advice to Management

    The work is great and the management is great also

  3. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great work environment, good people, decent pay, good work

    Cons

    long hours, pay isn't great


  4. "Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney part-time

    Pros

    Tough customers but management always had my back.

    Cons

    Customers could ruin anyone's sunny day


  5. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney full-time

    Pros

    strong culture friendly work environment

    Cons

    worked holidays no life balance hours varied


  6. "Collaboration"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney (More than 5 years)

    Pros

    Great team atmosphere and work environment

    Cons

    Work life balance and benefits decline

    Advice to Management

    Benefit options need revamped


  7. Helpful (1)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time

    Pros

    Great people, decent discount, fair wage

    Cons

    Needs a lot of updates

  8. "Good Experience"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    The supervisors were helpful, and it was easy to pick up on what was expected of me while working there.

    Cons

    It can be a little overwhelming trying to sell credit cards, but after a while you get the hang of it.


  9. "Good first retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Lubbock, TX
    Former Employee - Cashier in Lubbock, TX

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Generally above minimum wage, but still pretty low pay
    Managers are generally pretty nice as long as you work hard
    Good employee discount (20-25% off everything non furniture or appliance)
    Regular employee appreciation events like monthly birthday cakes at some stores

    Cons

    Late nights some days
    Work on many holidays
    Not super flexible with scheduling- you'll probably have to work most of the weekends


  10. "Good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Specialist
    Former Employee - Appliance Sales Specialist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Nice associate discount, friendly coworkers who understand the retail struggle, flexibility in schedules

    Cons

    Lots of free time as an appliance salesman due to lack of customers, company shifts in different directions without knowing the consumer market, expected to help out other departments that are not yours, pay cuts, working alone, long shifts

    Advice to Management

    Realize that your workers are not robots


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