J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated February 17, 2019
7,021 reviews

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3.0
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Jill Soltau
2 Ratings

Employee Reviews

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Pros
  • "The employee discount was decent" (in 524 reviews)

  • "You have the flexibility for work life balance based on the needs of the business" (in 112 reviews)

Cons
  • "Management would hound you to ensure you were getting enough credit card applications" (in 377 reviews)

  • "Depending on dept: work life balance is impossible" (in 158 reviews)

More Pros and Cons

  1. "Sales specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in New York, NY
    Current Employee - Sales Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than 5 years)

    Pros

    Great company. Just having a little hard time right now. When ever it get back on its feet it will be fabulous one again.

    Cons

    Young supervisors who dont know crop but you could deal with them.

    Advice to Management

    Take care of your older works. Give them descent hours at least.


  2. "Management"

    StarStarStarStarStar
    Former Employee - Intern
    Former Employee - Intern

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    Great Management & opportunities for growth

    Cons

    Long Hours - Lack of Full of Time offer after the internship

  3. "Discounts off your purchases"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    Learning customer service skills everyday

    Cons

    No growth, A Place to work part-time


  4. "THE JCP EXPERIENCE"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at J. C. Penney part-time

    Pros

    good first job. That's it

    Cons

    no growth opportunities there for long term


  5. "My First Job Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mens Sales Associate in Sandy, UT
    Current Employee - Mens Sales Associate in Sandy, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    I love working with people and having a first job that I can work in the retail industry. I loved checking people out and organizing the store.

    Cons

    Some of the management was not the best it could be. They were often rude and often accused instead of getting all information in the situation.

    Advice to Management

    Try and help with being kinder to the employees and be more understanding of customers and employees


  6. "Pretty good, depends where you are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sephora Product Consultant
    Former Employee - Sephora Product Consultant

    I worked at J. C. Penney part-time

    Pros

    good discount, 25% off. Its a small store so its not always hectic like the bigger sephora! You get close with clients.

    Cons

    The JCP management is kind of rude, and you can tell they do not like working there. It kind of reflects on you despite being in sephora.


  7. "Well Oiled Machine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Marlborough, MA
    Former Employee - Sales Associate in Marlborough, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    Great management and solid communications between coworkers. Flexible scheduling and management.

    Cons

    Your pay and positioning throughout the store is mostly based on your ability and success rate of signing people up for credit cards.

  8. "Great company to work for!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Competitive salary at mgmt level

    Cons

    Be prepared to work lots of hours in mgmt position.

    Advice to Management

    Encourage work/life balance.


  9. "The best teamwork you'd find in a working environment."

    StarStarStarStarStar
    Former Employee - Sales Associate in Waco, TX
    Former Employee - Sales Associate in Waco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    Honest coworkers, The best teamwork shown

    Cons

    During the holidays; thanksgiving and Christmas to be specific, you have to know how to work in a fast environment.


  10. "Grateful for flexible and understanding management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Sales Associate in Somerset, KY
    Current Employee - Retail Sales Associate in Somerset, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    It is easy to balance working here with going to school or other obligations. Everyone gets along and we are encouraged to keep a good relationship with our coworkers. Working here is fun.

    Cons

    Information doesn't always flow to every employee if they aren't scheduled during the Monday morning meeting.

    Advice to Management

    Send a consistent message