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    J. C. Penney Reviews

    Updated August 21, 2017
    5,678 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    J. C. Penney Chief Executive Officer Marvin Ellison
    Marvin Ellison
    636 Ratings

    5,678 Employee Reviews

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    Pros
    Cons

    • The worst thing about it is that all they care about is credit card applications (in 308 reviews)

    • Depending on the manager but not too good work life balance (in 131 reviews)

    More Pros and Cons

    1. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at J. C. Penney part-time

      Pros

      Great Team and works well with student schedule

      Cons

      not enough hours when needed , whenever it gets busy not enough staff on the floor

    2. "If you are SERIOUS about the beauty industry..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Jcp Sephora Product Consultant in Orlando, FL
      Current Employee - Jcp Sephora Product Consultant in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at J. C. Penney part-time (More than a year)

      Pros

      Love working here! Has taught me so much and grown my artistry. If you are just looking to work somewhere for a makeup discount then go to Ulta. If you are serious about starting a career in the beauty industry SiJCP offers you a BEAUTIFUL foundation to do so!

      Cons

      Credit card applications, clients consistently asking about coupons and smaller product range. Eveything else is honestly tolerable. Gets a bit frustrating when clients question the store's authenticity.

      Advice to Management

      Keep in mind that your associates are in fact people. Some deal with coaching better than other. Never ask your team to partake in something that you personally wouldn't do. Using the build, tear, build techniques always helps when tough coaching is needed. Asking for feedback from the team often will also give great insight as to what they are feeling/ thinking!

      3. Join the J. C. Penney team
      See Our Latest Jobs

    3. "Good Perks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Associate in Dallas, TX
      Former Employee - Associate in Dallas, TX
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at J. C. Penney part-time (More than a year)

      Pros

      They work with your schedule and you.

      Cons

      great place to work and enjoy

      Advice to Management

      Keep up the great work

    4. "Shipping and receiving"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Warehouse Worker in Dallas, GA
      Current Employee - Warehouse Worker in Dallas, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at J. C. Penney full-time (Less than a year)

      Pros

      Work program. Just be good candidate

      Cons

      Great work an i am learning

      Advice to Management

      Just be ur self learn it on ur own

    5. "I wish I never left.A Great all American Company ,wholesome values,with professional hardworking people."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Visual Associate
      Former Employee - Visual Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J. C. Penney full-time (More than a year)

      Pros

      Great company!Full benefits + some discounts.Employee appreciation days and awards were appreciated!Good chance to be hired in another state if your family had to move.

      Cons

      Working hours were limited , so everybody supporting their family required 2 other means of employment.I really liked the people I worked with mostly women who were heads of their households.

    6. "jcp sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Dallas, TX
      Former Employee - Sales Associate in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J. C. Penney part-time (More than a year)

      Pros

      Keeps you busy, the employees are nice and try to help you out as much as they can

      Cons

      Can get kind of slow and boring sometimes

      Advice to Management

      More career opportunities needed

    7. "associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at J. C. Penney part-time

      Pros

      customer service
      enviroment
      what jcp stood for
      hours
      people

      Cons

      Managers
      pay rate
      other associates
      not organized
      not enough respect

    8. "Former Corporate Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Salt Lake City, UT
      Former Employee - Anonymous Employee in Salt Lake City, UT
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at J. C. Penney full-time (More than 10 years)

      Pros

      Gave us a change to take classes in the building to help us enhance our position better. Managers would let us change positions in another department.

      Cons

      Frequent turn over with management, layoffs. Annual raises were very small. The supervisor overlooked inappropriate behaviors , even when brought to them many times.

      Advice to Management

      Continue opportunities for employees to take classes for advancement in our positions. I would also like to have better raises on our annual reviews.

    9. "Great Place to Work!"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      JCP has a great atmosphere, fun to work in and gives decent pay. Great place for a summer job, just work hard and make friends and you'll do all right

      Cons

      Looks like it takes a while to get a promotion or a raise, you'll just have to prove your worth.

      Advice to Management

      Try to upgrade the technology you have in the store like the register to improve performance and customer satisfaction

    10. "I was a customer service Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Csr1 in Philadelphia, PA
      Former Employee - Csr1 in Philadelphia, PA
      Recommends

      I worked at J. C. Penney full-time (Less than a year)

      Pros

      Nice working environment and room for advancement

      Cons

      I loved working for Penney's , except for working evening closing, when we had to go to other Depts to clean and straighten out their Depts

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