J. C. Penney Reviews | Glassdoor

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J. C. Penney Reviews

Updated February 17, 2018
6,211 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
844 Ratings

6,211 Employee Reviews

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Pros
  • fast paced good pay great co-workers great employee discount (in 485 reviews)

  • Great work life balance, team is great to work with (in 106 reviews)

Cons
  • HUGE push to sell Credit Card applications, it kind of made me feel dishonest & like I was hurting people's credit (in 349 reviews)

  • Hours are consistently being cut and no work life balance for management (in 146 reviews)

More Pros and Cons

  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time

    Pros

    Great people and leaders there

    Cons

    Bad hours for people trying to get full time


  2. "Associate Support Department Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney full-time

    Pros

    good company with benefits, great employee discount

    Cons

    It's retail, so long hours with a decent customer base.

  3. "Executive Staff Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Staff Assistant in Plano, TX
    Former Employee - Executive Staff Assistant in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (Less than a year)

    Pros

    Energized atmosphere, inclusive culture, company longevity, engaged and creative CEO

    Cons

    Retail industry uncertainty, outsourcing, competition

    Advice to Management

    None, they are doing great finding new revenue streams in this uncertain time for retailers.


  4. "Flexible Schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than 3 years)

    Pros

    - Flexible Schedule
    - Friendly Co-Workers

    Cons

    - Didn't give raise
    - Some employees were irresponsible
    - Fitting rooms


  5. "Salon Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at J. C. Penney full-time (More than 10 years)

    Pros

    A good store to grow and learn.

    Cons

    Growth sometimes takes a while.


  6. "Sr. Assistant Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than a year)

    Pros

    Great work life balance, team is great to work with. I have a lot of creative freedom in my current role. Compensation is good.

    Cons

    Levels are odd at this company as they have a level between Assistant Designer and Associate Designer (unlike majority of mass market fashion companies). Insurance benefits are expensive and do not have great coverage. Location of the office is not as desirable as some other companies in the US who have design headquarters in more fashion forward cities. Dress code is a little out dated


  7. Helpful (1)

    "Appliance Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appliance Salesman in Houston, TX
    Current Employee - Appliance Salesman in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    Great people to work with and great benefits - up to 25% off in some areas.

    Cons

    Commission sales in appliances is not structured very well and lack of hours to give to employees

    Advice to Management

    Restructure commission sales in appliances.

  8. "Salon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Designer in Stroudsburg, PA
    Current Employee - Salon Designer in Stroudsburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    Love working here. Life is great. Manager the best Michelle

    Cons

    No cons love my employment

    Advice to Management

    Grt8 place to work


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is an awesome experience if you want to get into the retail business.

    Cons

    Sometimes customers will be mean, but you must have keep your head high.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Mount Airy, NC
    Current Employee - Sales Associate in Mount Airy, NC

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    You meet new people every day.

    Cons

    Getting paid every two weeks for only maybe 20 hours.

    Advice to Management

    Keep up the great work


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