J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated August 14, 2017
1,383 reviews

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4.0
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Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
151 Ratings

1,383 Employee Reviews

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Pros
Cons
  • The worst thing about it is that all they care about is credit card applications (in 308 reviews)

  • Depending on the manager but not too good work life balance (in 131 reviews)

More Pros and Cons

  1. "Great Place to Work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    JCP has a great atmosphere, fun to work in and gives decent pay. Great place for a summer job, just work hard and make friends and you'll do all right

    Cons

    Looks like it takes a while to get a promotion or a raise, you'll just have to prove your worth.

    Advice to Management

    Try to upgrade the technology you have in the store like the register to improve performance and customer satisfaction


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time

    Pros

    Fun atmosphere, flexible hours, cultured

    Cons

    Doesn't pay as much money

  3. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time

    Pros

    Leadership is a great training tool

    Cons

    Future of retail in small market's

    Advice to Management

    Hang in there


  4. "A decent summer/seasonal job ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time

    Pros

    Staff works with your availability, shifts aren't too long, most of the staff was fun to work with

    Cons

    Management would set unrealistic expectations when it comes to sales goals, store was constantly understaffed causing employees to feel overwhelmed and overworked

    Advice to Management

    Have more sales associates on the sale floor


  5. "My Time at a Dying Big Box Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Vernon Hills, IL
    Former Employee - Team Lead in Vernon Hills, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I had a fantastic boss until the store was closed and worked with a fabulous team. We worked hard but it really felt like a family until the store was closed.

    Cons

    The store I worked for was closed and I transferred to a store that didn't have nearly as good of a leadership team.

    Advice to Management

    Listen and have faith in your employees and lower management.


  6. "packing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good people, fun environment, and great place get work experience.

    Cons

    long hours, and overtime hours, gets really busy.

    Advice to Management

    work experience


  7. "Marketing Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney full-time

    Pros

    Great benefits and work atmosphere

    Cons

    Had to move and was not able to relocate

  8. "Commission Sales Associate - Fine Jewelry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wichita, KS
    Former Employee - Anonymous Employee in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time (More than 3 years)

    Pros

    Management was very friendly. Met many good people to work with.

    Cons

    The pressure of asking every customer if they want a J.C. Penney's credit card. I felt like most people didn't want to be bothered by it.


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Hampton, VA
    Current Employee - Sales Associate in Hampton, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    I like that the way that they hand out assignments allows you to approach the job in any way that you see fit for your style.

    Cons

    This can lead to different people having different methods of completing a task and it is tough to know what exactly is the correct way.

    Advice to Management

    Find the right balance


  10. "Good company, no direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time

    Pros

    Great managers and staff members

    Cons

    No solid direction for company

    Advice to Management

    Stick to one path for company. Keep providing excellent customer service.


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