J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated January 15, 2018
735 reviews

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5.0
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J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
141 Ratings

735 Employee Reviews

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Pros
Cons
  • HUGE push to sell Credit Card applications, it kind of made me feel dishonest & like I was hurting people's credit (in 345 reviews)

  • Proper work life balance and flexibility (in 144 reviews)

More Pros and Cons

  1. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catolog in Bishop, CA
    Former Employee - Catolog in Bishop, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Worked with some great people and the customers for fun to work with

    Cons

    They close our store down for no reason at all we were the top sales in the state of California


  2. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time

    Pros

    Great people and leaders there

    Cons

    Bad hours for people trying to get full time

  3. Helpful (2)

    "Excellent training program for leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Richland, SC
    Current Employee - General Manager in Richland, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 8 years)

    Pros

    The company offers very good training and pay. Creates great relationships, Flexibility in hours and offers a great associate discount program,

    Cons

    The biggest issues for me personally and the stores as a whole are changes in the leadership concept of more work, less staff to save money.

    Advice to Management

    Understanding that you can only give great customer service with an adequate amount of help on the floor. To continually ask for superior results from such a small amount of people genuinely hurts that strong core that we need to offer such exemplary results.


  4. "Salon Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Bozeman, MT
    Current Employee - Salon Manager in Bozeman, MT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (Less than a year)

    Pros

    Full benefits and retirement

    Cons

    I don't think there are any.

    Advice to Management

    Keep up the good work.


  5. "Friendly atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in New York, NY
    Former Employee - Support Specialist in New York, NY
    Recommends

    I worked at J. C. Penney full-time (More than a year)

    Pros

    - Ability to work as a team with a diverse group of people
    - Everyday is a different challenge to learn new aspects of the business
    - Self-fulfillment in impacting customer's shopping experience

    Cons

    - Very difficult to get steady hours; Must be flexible with your schedule
    - Interaction with customers can be tiring, (depends on your personality)


  6. "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Puller in Forest Park, GA
    Former Employee - Order Puller in Forest Park, GA
    Recommends
    Neutral Outlook

    I worked at J. C. Penney full-time (Less than a year)

    Pros

    Great Company with Great Benefits they treat employees like family more than a friend I would love to return there as an employee.

    Cons

    My short period of time being there I really didn't have any problems they treated us employees very well.

    Advice to Management

    It's absolutely plenty of growth with in the company if your willing to put in the hard work and dedication.


  7. "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time

    Pros

    the people I work with are great

    Cons

    the holiday hours were ridiculous

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time

    Pros

    Everyone is friendly and professional. They do a lot of special days and lunches for employees.

    Cons

    I cant think of any.


  9. Helpful (1)

    "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at J. C. Penney full-time

    Pros

    Amazing hours, benefits and people

    Cons

    Salon needs update and more classes

    Advice to Management

    Invest in the rest of salons to be updated


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than a year)

    Pros

    JCPenney is the best company I've worked for.

    Cons

    There are no cons, I love what I do

    Advice to Management

    No advise, management is great


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