J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated May 25, 2017
648 reviews

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5.0
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Approve of CEO
J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
100 Ratings

648 Employee Reviews

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Pros
Cons
  • Work/life balance is nonexistent (in 122 reviews)

  • Trying to get people to open a credit card with you (in 292 reviews)

More Pros and Cons

  1. "Assistant Manager Merchandise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Houston, TX
    Current Employee - Anonymous Employee in South Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 8 years)

    Pros

    Salary good 401 good

    Cons

    Work life balance non existent

    Advice to Management

    Work in a Meyerland for one week closing


  2. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Plano, TX
    Current Employee - Talent Acquisition Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (Less than a year)

    Pros

    Great work environment, super collaborative and team oriented. Everyone has a clear vision on the goals at hand, there is constant communication and transparency. You come in and get your work done, if you need help- you have the support. Leaders do not aim to micromanage.

    Cons

    I wish there was free coffee. There is a starbucks on site, but I'm cheap.

    Advice to Management

    Keep doing what you are doing!


  3. "JCPenney"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Associate in Fort Smith, AR
    Current Employee - Merchandise Associate in Fort Smith, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than 3 years)

    Pros

    JCPenney is team oriented and good to their employees.

    Cons

    Flexible hours include working weekends. Very few full-time employment opportunities

    Advice to Management

    Be kind to your associates and they will be kind to you =)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "WANT IINFO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Springfield, MO
    Current Employee - Department Supervisor in Springfield, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than a year)

    Pros

    just want some more info

    Cons

    Company currently in tough financial situation

    Advice to Management

    tell me what i will make


  6. "Very good experience! Enjoyed it so far and would like to stay longer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tacoma, WA
    Current Employee - Sales Associate in Tacoma, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    Good and fun atmosphere
    Very flexible schedules
    Understanding management
    Room to grow
    Very generous associate discount that can be combined with any other coupons going on at the moment

    Cons

    Max 25 hours a week only at peak times , Sometimes only 10-15 hours a week

    Associate discount is more if you pay with a JCPenney credit card or cash and less with any other form of payment


  7. "Stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Myrtle Beach, SC
    Current Employee - Hair Stylist in Myrtle Beach, SC
    Recommends
    Neutral Outlook

    I have been working at J. C. Penney part-time (More than 3 years)

    Pros

    Flexible schedule, friendly coworkers, company cares about their employees

    Cons

    Don't really have any problems with where I work

    Advice to Management

    Love my manager


  8. "Salon Receptionist Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Recep in Cookeville, TN
    Current Employee - Salon Recep in Cookeville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney (More than a year)

    Pros

    Excellent discount on services and out in the store (and at Sephora located inside any JCP) flexible schedule, friendly staff.

    Cons

    While the schedule is flexible, hours can be stingy.


  9. "Customer Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Columbus, OH
    Current Employee - Customer Care Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (Less than a year)

    Pros

    Very friendly and professional place to work.

    Cons

    No cons to report at present

    Advice to Management

    Keep up the good work


  10. "Leader On Duty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader On Duty in Akron, OH
    Current Employee - Leader On Duty in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    There are a lot of incentives to sell more, good feeling of community.

    Cons

    The pay is not the best, and sometimes hours are bad.


  11. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Memphis, TN
    Current Employee - Supervisor in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 10 years)

    Pros

    The company provides units (stores) with funds for associate engagement. This becomes necessary when building a close and welcoming work environment.

    Cons

    The company's struggles with sales makes promotion difficult, or less desirable, due to the closing of stores.

    Advice to Management

    Keep associate engagement!!!!😃


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