J. C. Penney Reviews | Glassdoor

J. C. Penney Reviews

Updated November 19, 2017
5,969 reviews

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5,969 Employee Reviews

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Pros
Cons
  • The worst thing about it is that all they care about is credit card applications (in 332 reviews)

  • Depending on the manager but not too good work life balance (in 141 reviews)

More Pros and Cons

  1. "30 yr I still like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Monroeville, PA
    Current Employee - Hair Stylist in Monroeville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than 10 years)

    Pros

    401k pension pay holidays and sick days

    Cons

    Bad bosses bad employees (family)

    Advice to Management

    Don't play favorites)We are all here for one reason (money)


  2. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in El Paso, TX
    Former Employee - Sales Associate in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than 3 years)

    Pros

    Sephora discount (and I’m going to Type this extra bit because glass door says I need to JCP at Cielo Vista Mall SUCKS to work at

    Cons

    - Not willing to work with a persons disability
    - Hours (saying you get off at 12 midnight but being locked in the store until 3am with your ride waiting for you in the parking lot)
    - Pay (Minimum wage regardless of experience)
    - Being threatened to be fired if you do not get credit card apps even being told to trick customers into getting them
    - no communication between managers
    - managers playing favoritism

    Advice to Management

    Stop picking favorites (letting your favorites hang out in the office texting Black Friday taking an extra thirty minute break)

  3. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time

    Pros

    Discount, Customer service experience, fun

    Cons

    customers can be a pain sometimes


  4. Helpful (1)

    "A nice place to work, but small pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time

    Pros

    There are some really great people that work for J.C.Penney, its a place with a great environment. The employee discount is really good too. Schedules are flexible.

    Cons

    They don't pay much and hours are difficult to get in the off season. They didn't even call me before the holiday season.

    Advice to Management

    Allow employees on the sales floor to wear tennis shoes! Its very hard to wear dress shoes all day on concrete and tile floors.


  5. "Jewerly Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Hendersonville, NC
    Former Employee - Sales Associate/Cashier in Hendersonville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J. C. Penney part-time (More than 10 years)

    Pros

    Loved working with the public and getting to know my customers and what they want for their self or a gift for someone else,

    Cons

    The store in Hendersonville , N.C. closeing after being here for so many years.

    Advice to Management

    Loved our team


  6. "Merchandise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Buena Park, CA
    Former Employee - Merchandiser in Buena Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    The management, the associates, the enviorment, consistent work , the benefits

    Cons

    Temporary work , lack of cafeteria space, parking, work space, demand for quota changeing


  7. "customer service associat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    easy job to handle, basic customer service

    Cons

    low pay, no room to move up, you will be doing the same everyday

  8. "Not What It Seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in Albany, GA
    Current Employee - Operations Associate in Albany, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than 3 years)

    Pros

    The discount is pretty decent

    Cons

    Too much work and favoritism.

    Advice to Management

    People have lives outside of J.C Penney, so please do better.


  9. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at J. C. Penney part-time

    Pros

    Great part time job for students
    Friendly managers

    Cons

    Unhappy and grumpy old coworkers due to low pay
    Lots of pressure to get customers to open JC Penney credit card

    Advice to Management

    Offer more earning opportunities for employees
    Hire better employees


  10. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at J. C. Penney full-time

    Pros

    Good pay and room for advancement

    Cons

    Lack of work/ life balance


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