J. C. Penney Reviews in San Diego, CA | Glassdoor

J. C. Penney San Diego Reviews

Updated April 29, 2017
12 reviews

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San Diego, CA

3.6
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J. C. Penney Chief Executive Officer Marvin Ellison
Marvin Ellison
1 Rating

12 Employee Reviews

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Pros
Cons
  • Work/life balance is nonexistent (in 121 reviews)

  • Trying to get people to open a credit card with you (in 292 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Diego, CA
    Current Employee - Sales Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than a year)

    Pros

    Great training and development. Exposure to scheduling, salary, and company initiatives. Oversee the business overall. Great employee discount. Great benefits.

    Cons

    Not enough hours given to the team. Standards extremely high , but not enough man power to accomplish tasks. Raises need to improve and bonuses.


  2. "JCP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at J. C. Penney part-time (More than a year)

    Pros

    Great dynamic in work setting, great co-workers, a lot of over time since there were a lot of occasions in which we had to stay at late hours because of messy hours.

    Cons

    Late hours, overnight shifts, store was messy almost all the time, since there were not a lot of employees to clean the whole store before opening times.

    Advice to Management

    Improve schedules


  3. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer Stylist in San Diego, CA
    Current Employee - Designer Stylist in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    We have a good management team at our store. They offer benefits for part time. 401k, paid time off, and a great discount of 25%

    Cons

    The hourly wage is minimum. There is only part time (as with all retail corporations). You have to be able to work all major holidays.


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  5. "Cash office specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Office Specialist in San Diego, CA
    Current Employee - Cash Office Specialist in San Diego, CA

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    Co-workers are all friendly and helpful. No micro-managing here.

    Cons

    Most positions are part time, hard to make ends meet

    Advice to Management

    More full time positions would mean better customer service, better recovery and happier employees


  6. "Meeeh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Diego, CA
    Current Employee - Sales in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    Good pay, friendly coworkers, associate discount

    Cons

    Supervisers are on top of you all the time, favoritism, not enough hours.


  7. Helpful (2)

    "Salon associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in San Diego, CA
    Former Employee - Hair Stylist in San Diego, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at J. C. Penney full-time (More than 5 years)

    Pros

    Jcpenney used to offer good benefits, that is why I chose to work there. They have updated their image as best they can, but its still a joke.

    Cons

    Salon manager and receptionists have blatant favoritism
    If you transfer to another store from out of state jcpenney treats you terrible. They will only give you 2-3 day work weeks, will not give you any customers so you will sit all day and not make any money. Making the stylists go out into the store and bothering customers who are shopping by handing out coupons or free services. Rude,cheap customers with unrealistic expectations. No back up from manager. Stylists are expected to rebook 50% of customers for next appointment before checkout or will not be given any new customers, even though 50% of 0 is ZERO. Some co workers are nice, but most are horrible insecure lowlifes who hate new employees and will do anything to make them quit or get fired.

    Advice to Management

    A stylist who has been working at your store for 10+ years should have an established viable clientele and should be at the bottom of the list for new customers. Salon managers have no clue on how to work with people. They are judgmental & base their decisions emotionally & personally. They are unprofessional. They let customers & favorite employees walk all over them. You need to train your "leaders" better or just get rid of the position


  8. "With a great deal of knowledge and the experience in the industry, Jcp is one company that can take you to new places."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in San Diego, CA
    Current Employee - Department Supervisor in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The emphasis on customer experience and overall satisfaction vs. just selling products is a huge benefit. With less stress on having to hit certain thresholds, people can focus on assisting the customer with respect.

    Cons

    Lack of company follow through on attendance issues and mediocre training. Most of the job functions are learned on the floor and not during the formal 8 hour training/orientation.

    Advice to Management

    My only advice to management would be to talk and understand your team as much as you can. Let them see you doing the work you expect at the level you expect them to preform. Be empathetic and trusting. Cultivate an environment where creativity can thrive.


  9. "Poor management and passive aggressive co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in San Diego, CA
    Former Employee - Customer Service Specialist in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    25% discount and other discounts on top of that

    Cons

    Management drills these rules & policies into our heads, but breaks them for any customer who calls them over -.-

    Advice to Management

    Get it together and follow your own rules please. I understand you want to please every customer, but it makes the sales employees look bad


  10. "Used to be a great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in San Diego, CA
    Former Employee - Assistant Store Manager in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    good discount for employees. good compensation for management.

    Cons

    Does not care about its employees anymore.


  11. Helpful (1)

    "JCP was a great long standing company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Execution in San Diego, CA
    Former Employee - Merchandise Execution in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    Work life balance was always something I valued as a management person. Not always the case on the lower levels

    Cons

    Lots of current turn oil within the organization. A lot of uncertainty and organizational changes have led to loss of jobs.


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