J. Crew Reviews | Glassdoor

J. Crew Reviews

46 reviews

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3.7
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J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
30 Ratings

Employee Reviews

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Pros
Cons
  • On call shifts frequently during the week (in 75 reviews)

  • Since it was a sales associate job, the hours definitely weren't the best (in 61 reviews)

More Pros and Cons

  1. "Vert satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Fast pace, time flies when you're on the floor. Employee perks.

    Cons

    Mall hours can be a pain


  2. Helpful (1)

    "It was OK, but not great for a long career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Greenwich, CT
    Former Employee - Visual Merchandiser in Greenwich, CT
    No opinion of CEO

    Pros

    Great discount when I worked there, meet diverse group of people and the visual merchandising can be fun at times

    Cons

    Poor management, too high turnover, hard to get into corporate position, horrible hours.

    Advice to Management

    train and retain quality people with a competitive salaries


  3. Helpful (2)

    "A fun atmosphere where I can where I can experience fashion from the retail point of view."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    The associate discount is remarkable, the opportunities are pretty good if I were to continue working there. The consideration for employees needs is wonderful.

    Cons

    The on-call slots can be inconvenient with an already busy schedule and sometimes the constant go go without a minute to rest can be wearing.

    Advice to Management

    As far as leadership goes I think for the most part, every trys their best to create a sense of equality and fairness that is amicable in the workplace.


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  5. "A fun workplace because I love the brand."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Roseville, MN
    Current Employee - Sales Associate in Roseville, MN
    Recommends
    Approves of CEO

    Pros

    I like the work environment and the other associates and sales support as well as management are all quality people. The quality of the clothing is excellent and I love that the main focus is creating an experience for our customers that reflects J. Crew as a company.

    Cons

    Sometimes the on call system is a little frustrating when trying to plan or schedule things. There are also times when business is pretty slow, but that's common in retail.

    Advice to Management

    Just keep sales associates and sales support up to date with expectations and also with things that corporate wants to emphasize. Encouragement is also a plus!


  6. "Great work culture and excellent team work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Approves of CEO

    Pros

    Employee Benefits package is great.
    Compensation
    associate discounts are awesome
    casual work culture allows associates to work in a relaxed but highly motivated environment.
    Team support
    Time-off

    Cons

    A few technologies in place for technology job roles are outdated.
    Technology department should look for upgrading the existing ones and deploying latest technologies.
    Need to be process oriented.

    Advice to Management

    IT department should have an aggressive approach to adapt to new technologies.
    Over all it is a great opportunity to work for J.Crew.


  7. Helpful (1)

    "It's better than most retail positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aurora, IL
    Former Employee - Sales Associate in Aurora, IL
    Recommends
    No opinion of CEO

    Pros

    Flexible hours, higher starting pay than most retail positions, discount is great, very easy job

    Cons

    very little opportunity to move up within the company, no commission on regular sales, corporate took away commission on new credit card applications


  8. "J.Crew was a happy, up-beat place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Recommends
    No opinion of CEO

    Pros

    The job allows you to work with clothes and people, two things I like. The discounts and benefits are amazing. The hours are good and the management was nice to work with.

    Cons

    Retail as a whole can be boring. Closing the store can be tedious, but necessary work. It was not J.Crew, but retail as a whole, that bothered me some.

    Advice to Management

    Try to hire just enough people instead of too many people. It can be frustrating to get hired to work some where, but never get any hours.


  9. "Exciting!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Columbia, MD
    Current Employee - Sales Associate in Columbia, MD
    Recommends
    No opinion of CEO

    Pros

    All of the different people you meet and make strong bonds with.
    Yes, it's work, but it's fun to work.

    Cons

    It's a little competitive which can get stressful at times.

    Advice to Management

    I don't think our store needs leadership advice because they are just so comforting and encouraging.


  10. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Approves of CEO

    Pros

    The work environment was very energetic and great. Also, there were excellent discounts that I took advantage of many times.

    Cons

    For me, a major con was the lack of room for growth. I made it clear during interview that I was seeking long term growth. After several years, nothing but a small raise.

    Advice to Management

    The management of J Crew is great at motivating and leading the group. However, they seem to not care much about the employees.


  11. Helpful (1)

    "Satisfied as a temporary position."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Planner- Freelancer in New York, NY
    Current Employee - Assistant Planner- Freelancer in New York, NY
    Approves of CEO

    Pros

    J. Crew is a great company with hard working employees that pull out results and drives you to work at your best.

    Cons

    There isn't much positive reinforcement or training given by the department which can be difficult for new hires and constant contractors who come in & out.

    Advice to Management

    It would be a good idea to provide a more structured training program for new hires and contracts. In addition, there should be some positive reinforcement to encourage and provide validation to the employees so they know they are doing a good job.