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J. Crew

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J. Crew

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J. Crew Reviews

Updated Mar 21, 2023

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Found 3,738 of over 4K reviews
3.9
71% Recommend to a Friend
J. Crew CEO Libby Wadle
81% Approve of CEO

Found 3,739 of over 4K reviews

3.9
71%
Recommend to a Friend
81%
Approve of CEO
J. Crew CEO Libby Wadle
Libby Wadle
182 Ratings

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Top Review Highlights by Sentiment

Pros
  • "workers were all great people to work with and made working on the sales floor fun and easy.(in 262 reviews)
  • "clothing discount and flexible hours(in 149 reviews)
  • "Managers were great and social.(in 148 reviews)
  • "Benefits are great for full time and of course the discount is an added plus.(in 142 reviews)
  • "Great team and coworkers.(in 127 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of J. Crew and is not affected by filters.

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  1. 5.0
    Current Employee

    Loved it

    Mar 21, 2023 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount Competitive wages Flexible schedules

    Cons

    Occasionally hours got cut back

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  2. 1.0
    Former Employee, more than 5 years

    NOT AN EQUAL OPPORTUNITY EMPLOYER

    Mar 21, 2023 - ASM- Assistant Store Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Exceptional Benefits; Insurance Medical, dental and vision. As well as PTO.

    Cons

    Corporate is corrupt. They find reasons not to promote people of color. Even if you meet all criteria for a promotion the will continue to move the goal post. I have seen this happen to multiple people throughout the years. It’s very sad to work for a company who doesn’t value your contributions. Need confirmation of this just take a look at corporate leaders and upper management.

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  4. 5.0
    Former Employee, more than 1 year

    Don’t do it

    Mar 20, 2023 - International Sales and Services Representative in Lynchburg, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Better pay, fun new skills

    Cons

    Since you have more skills, they let others leave early but will make you stay late to cover their work. No one can cover for the international team, but we stayed late covering for everyone else. We do extra work and don’t get paid much more.

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  5. 4.0
    Current Employee

    Average

    Mar 17, 2023 - Stock Associate in Miami Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get good benefits for buying there

    Cons

    Some customers may be rude

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  6. 5.0
    Former Employee

    Great place to work

    Mar 13, 2023 - Store Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible schedule and great management

    Cons

    commute time was too long

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  7. 5.0
    Former Employee, more than 1 year

    Good place to work

    Mar 13, 2023 - Production Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved it here. Great benefits and the work/life balance is awesome.

    Cons

    The people are a little stuck up, but the benefits are the best part.

    Continue reading
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  8. 5.0
    Former Employee

    /

    Mar 9, 2023 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great work environment friendly people

    Cons

    cut hours at random times

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  9. 3.0
    Current Employee, more than 1 year

    Ok company

    Mar 9, 2023 - Sales Floor Associate in Jackson, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pretty easy going job for the mostpart

    Cons

    Didn’t let you use your 15 min breaks company policy allows

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  10. 4.0
    Current Employee

    Fun

    Mar 8, 2023 - Visual Merchandiser in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun job with great flexibility.

    Cons

    I honestly don’t have any

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  11. 2.0
    Current Employee, more than 1 year

    Minimum wage sales job

    Mar 7, 2023 - Sales Associate in Cabazon, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    coworkers are supportive. may work with your schedule

    Cons

    Little reward or incentive for work. Certain manager made work discouraging by continuously telling what to do with no positive feedback. Was also promised higher hours and was never the case once started.

    Continue reading
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Viewing 1 - 10 of 3,739 Reviews
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J. Crew Reviews FAQs

J. Crew has an overall rating of 3.9 out of 5, based on over 3,838 reviews left anonymously by employees. 71% of employees would recommend working at J. Crew to a friend and 56% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, J. Crew employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at J. Crew. This rating has been stable over the past 12 months.

71% of J. Crew employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated J. Crew 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at J. Crew to be workplace, benefits, coworkers and the cons to be culture, career development, management.

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