J. Crew Reviews | Glassdoor

J. Crew Reviews

Updated June 22, 2017
1,682 reviews

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Full-time Part-time

1,682 Employee Reviews

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Pros
Cons
  • They still had on call shifts too which were super inconvenient and some weeks you'd only have on calls (in 76 reviews)

  • not a lot of input as a part-time employee (in 64 reviews)

More Pros and Cons

  1. "Working Part-Time"

    Star Star Star Star Star
    Former Employee - Part Time Sales Associate in Boston, MA
    Former Employee - Part Time Sales Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Crew part-time (More than a year)

    Pros

    Great discount, thorough training, fun environment, you can meet a lot of great people, fair pay,

    Cons

    As with any retail job, the biggest difficulties are dealing with unreasonable customers but usually, management takes care of that.

    Advice to Management

    As a part-time employee and full-time student, scheduling conflicts could be hard to deal with. I would suggest hiring fewer students or to be more aware of a student's schedule when hiring.


  2. "Fun environment to work in until it is not."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Houston, TX
    Current Employee - Stylist in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Scheduling app. - very convenient, enables you to communicate with your colleagues and management as well as managing your shifts (trade, change defaults, make off requests, etc.).
    Employee discount, although, sometimes, I feel as though with the ability to stack discounts (promotions + student and/or teacher discounts), non-employees get a better deal.
    Most of the people are nice, there will be some who are too cliquey. Some store managers are nice and then there are some who are complete and utterly unreasonable. I mean, if there is a major change in your life that warrants a slight change in your availability, at least listen to your associates first before saying no.

    Cons

    SPH - which is reasonable for the price point of J. Crew merchandise. However, some stylists will go over and beyond to make sure they get credited for a mere greeting! It is competitive, I guess, but I feel that sometimes the customer sees these behaviors which is plain and simple nasty and unnecessary. I had one customer apologize to me because she felt that I should have been credited for my help, but another associate inputted her name. TEAMWORK, yes, but if a customer feels the need to apologize to an associate, that's a different story. It destroys the relationships between the associates, morale, and the overall shift atmosphere for some who are focused in catering the needs of the customers. Some stylists will even connive with VPSs for sales in exchange for credit with opening J crew cards. SAD.
    SPH - determining your schedule. Okay, So I get it, the more you sell the more you get scheduled. But if you are constantly being scheduled for four hours every week, on the slowest day of the week, how are you able to improve your numbers?


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J. Crew part-time (Less than a year)

    Pros

    Great discount 30% off of full pice items, 50% off of sale. Excellent upper management team (store and assistant store manager).

    Cons

    Not many hours were given. General management team was horrible, showing no genuine concern for employees.

    Advice to Management

    Please take into consideration of who you are hiring or promoting as general management because former experience as a manager does not always mean good work ethic.


  4. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northbrook, IL
    Former Employee - Anonymous Employee in Northbrook, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at J. Crew part-time (More than a year)

    Pros

    I had a wonderful experience working as a part time sales associate at J.Crew. The managers, the co-workers were all great people to work with and made working on the sales floor fun and easy. We had 15 min to hour breaks depending on how long the shift was. Scheduling was very flexible, I just had to tell them a week in advance.

    Cons

    Since it was a sales associate job, the hours definitely weren't the best. Didn't get any benefits since I wasn't full time.


  5. "Overall good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Good work/life balance. Friendly coworkers.

    Cons

    Workload was sometimes repetitive. Would haves liked to see more creative opportunities.


  6. "Jcrew job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in New York, NY
    Former Employee - Part Time Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits. great hours hours

    Cons

    upward mobility limited hours hours

    Advice to Management

    n/a


  7. "J. Crew Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Chattanooga, TN
    Former Employee - Part Time Sales Associate in Chattanooga, TN
    Recommends

    Pros

    Great discount! I worked at the factory store so most items were already discounted which made employee discount even better.

    Cons

    As with most retail, shifts are short and lucky to get 8-10 hours a week. Not great for income.


  8. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Crew full-time (More than 3 years)

    Pros

    Great people, fun environment. The hard work pays off. And is very rewarding. I've worked my way up in the retail stores.

    Cons

    Can be long hours, sometimes can be stressful if not managed well . But really not much to complain about!!


  9. Helpful (2)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J. Crew (Less than a year)

    Pros

    discount and knowledge of the company

    Cons

    hours, pay and depending on where you work your management

    Advice to Management

    provide opportunities to grow with the company.


  10. "Great starting job and foot into the retail world"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Smithfield, NC
    Former Employee - Part Time Sales Associate in Smithfield, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Friendly people
    -Welcoming environment
    -Helpful co-workers
    -Always more to learn
    -Great introduction to retail world

    Cons

    -On your feet a lot
    -Late nights sometimes


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