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J. Crew

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J. Crew Reviews

Updated Nov 28, 2022

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Found 3,671 of over 4K reviews
3.9
69% Recommend to a Friend
J. Crew CEO Libby Wadle
79% Approve of CEO

Found 3,671 of over 4K reviews

3.9
69%
Recommend to a Friend
79%
Approve of CEO
J. Crew CEO Libby Wadle
Libby Wadle
161 Ratings

Top Review Highlights by Sentiment

Pros
  • "workers were all great people to work with and made working on the sales floor fun and easy.(in 261 reviews)
  • "Flexible hours and on site training(in 148 reviews)
  • "Benefits are great for full time and of course the discount is an added plus.(in 140 reviews)
  • "Managers were great and social.(in 138 reviews)
  • "Great team and coworkers.(in 113 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of J. Crew and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Great experience

    Nov 28, 2022 - Sales Associate in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, good team, positive environment

    Cons

    Sometimes inconsistent expectations depending on manager

    Be the first to find this review helpful
  2. 5.0
    Former Employee

    Awesome place to work

    Nov 18, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, environment to work at!

    Cons

    The hours could be longer

    Be the first to find this review helpful
  3. Join the J. Crew team
    See Our Latest Jobs
  4. 5.0
    Former Employee, less than 1 year

    Great Part-time to start off as Sales Associate

    Nov 17, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They really do try to work with you on scheduling and offer great experience when you want to get into retail.

    Cons

    Some weekends can be stressful but your teammates are there to help.

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Former Employee

    Great

    Nov 14, 2022 - Retail Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of fun working. Decent hours

    Cons

    customers in retail can be a pain

    Be the first to find this review helpful
  6. 4.0
    Former Employee, more than 1 year

    great environment

    Nov 15, 2022 - Enterprise Selling Associate in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good coworkers nice office space flexible schedule great employee discounts and flash sales on merchandise

    Cons

    None - enjoyed all of my time there had to move for better opportunity

    Be the first to find this review helpful
  7. 3.0
    Former Employee

    Eh

    Nov 28, 2022 - Stylist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team, employee discount, flexible hours. Premium pay on Easter

    Cons

    Bad management, inadequate store facilities for expected revenue / volume.

    Be the first to find this review helpful
  8. 5.0
    Former Employee, less than 1 year

    Good place

    Nov 12, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work seasonally.

    Cons

    No cons- good spot for a waiter job.

    Be the first to find this review helpful
  9. 5.0
    Current Employee, less than 1 year

    Sales Associate

    Nov 10, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment with very understanding and hardworking people. Mix of ages.

    Cons

    Can be very busy and must be able to deal with unhappy customers.

    Be the first to find this review helpful
  10. 5.0
    Former Employee

    Stylist

    Nov 8, 2022 - Stylist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Flexible hours -Fun environment -Good experience

    Cons

    -Could benefit from more competitive pay

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Sales Associate

    Nov 7, 2022 - Sales Associate in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Pay for job and good working environment

    Cons

    Under staffed and long job shifts

    Be the first to find this review helpful
Viewing 1 - 10 of 3,671 Reviews
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J. Crew Reviews FAQs

J. Crew has an overall rating of 3.9 out of 5, based on over 3,768 reviews left anonymously by employees. 69% of employees would recommend working at J. Crew to a friend and 50% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, J. Crew employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at J. Crew. This rating has improved by 3% over the last 12 months.

69% of J. Crew employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated J. Crew 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at J. Crew to be workplace, benefits, coworkers and the cons to be culture, career development, management.

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Glassdoor has 3,768 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.