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J. Crew Employee Reviews about "employee discount"

Updated Sep 21, 2021

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Found 3,766 of over 4K reviews
3.9
70% Recommend to a Friend
J. Crew CEO Libby Wadle
79% Approve of CEO

Found 102 of over 4K reviews

3.9
70%
Recommend to a Friend
79%
Approve of CEO
J. Crew CEO Libby Wadle
Libby Wadle
163 Ratings

Top Review Highlights by Sentiment

Pros
  • "workers were all great people to work with and made working on the sales floor fun and easy.(in 250 reviews)
  • "Flexible hours and on site training(in 150 reviews)
  • "Managers were great and social.(in 140 reviews)
  • "Benefits are great for full time and of course the discount is an added plus.(in 133 reviews)
  • "Great team and coworkers.(in 118 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of J. Crew and is not affected by filters.

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Reviews about "employee discount"

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  1. 5.0
    Current Employee

    Good place to work

    Aug 4, 2021 - Associate in North Westchester, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good employee discounts and deals

    Cons

    Hourly employees do not get paid well

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  2. 4.0
    Former Employee

    Good summer job

    Sep 21, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employee discount; Flexible hours; Fun team. I’d work there again if I were still in college

    Cons

    Pressure to hit daily profit goals

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    1 person found this review helpful
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  4. 3.0
    Former Employee, more than 1 year

    Consistent hours/schedule, under-qualified managers, favoritism and cliques among staff

    Jul 11, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours and scheduling were reliable and predictable, and consistent with what was promised upon hiring. Employee discount is better than industry average but will entice most employees to waste their own money on clothes to wear to work.

    Cons

    Managers are poorly trained and under-experienced. Incompetent managers choose the next incompetent managers based on favoritism and personal relationships. Any complaints about this (even anonymous) will only make you a target for being reprimanded by the incompetent management and you will be branded with euphemistic labels like “not a team player” and “not having a positive attitude”. This is rampant in fashion and retail but especially bad here.

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  5. 4.0
    Former Employee, less than 1 year

    Above-Average for Retail

    Sep 18, 2021 - Retail Salesperson in Pleasanton, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great employee discount. Flexible hours. Store was rarely understaffed despite heavy seasonal traffic

    Cons

    Monotonous tasks, inefficient customer engagement techniques, few opportunities for growth

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  6. 3.0
    Former Employee, more than 8 years

    Decent Pay, Nice People, Incompetent Leadership

    May 23, 2021 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is higher than most retailers, Good benefits, Generous employee discount, Flexible schedule and nice people to work with.

    Cons

    Upper management and corporate HR take forever to deal with inappropriate aggressive behavior from employees, especially sexual harassment. I've had employees complain about being sexually harassed and have also witnessed and backed them up, but nothing was done and the person was allowed to continue working. I've been sexually harassed and instead of it being addressed, I was scheduled alone with the harasser. Also, this company is turning into Gap. They expect you to manage a large store by yourself or with 1-2 others. Responsibilities keep increasing, but there are never enough hours or payroll to complete them.

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  7. 4.0
    Former Employee, less than 1 year

    Great discount

    Jul 7, 2021 - Sales Associate in Livermore, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good employee discount across all Brands

    Cons

    Not enough hours for part time

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  8. 1.0
    Former Employee, less than 1 year

    Avoid this brand if you’re a motivated/experienced manager.

    Jun 13, 2021 - Associate Store Manager in Princeton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Generous PTO. - Good employee discounts/incentives.

    Cons

    - Literally zero emphasis on learning and development for any new hire at any level. - Hands down the worst brand I’ve been with in terms of overall communication whether it be between the store and employees and managers or senior retail team to to store director or HR. Hardly anyone is ever on the same page. - Inconsistency amongst all departments when it comes to stock and deliveries. Every shipment that comes has at least one madewell or J. Crew Factory item that then needs to be shipped back. Also, every week there is at least one customer who comes in to return an item(s) that they didn’t even order. That item then needs to be adjusted by inventory control and then sent out again. The frequency of these stock issues is not even close to what I’ve seen with previous brands. - Uses “complaints” as a performance metric. This brand will never have your back. They are so scared of losing customers that it’s become uncomfortable anytime there’s an issue when it comes to policy that we literally had to just give them what they want because we “can’t have any complaints.” - Literally no LP training or basic LP practices. - Experienced and long tenured Store Directors apparently have an unwritten allowance to take off more weekends than usual and never have to close. Must be nice! - Most importantly, there is a complete lack of leadership not only in the location that I worked at but throughout the company it seems. There is no plan. No thoughts about developing talent. The minute you come to leadership with any issues or wanting change they don’t really listen or take any action. They just immediately assume that you’re not happy and you’ll just leave. Just an absolutely poor culture and an absolute shock that this brand has a 3.9 rating.

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    3 people found this review helpful
  9. 5.0
    Former Employee, more than 1 year

    Fun place to work

    May 20, 2021 - Stylist in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice coworkers, flexible hours, nice employee discounts

    Cons

    Low wage, competitive, long hours, high expectations, demanding customers

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  10. 4.0
    Former Employee

    would recommend

    May 6, 2021 - Stylist in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great employee discounts, always something to do

    Cons

    hours and annoying customers can make or break this job

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  11. 5.0
    Former Employee, more than 1 year

    Great company

    May 10, 2021 - Manager in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employee discount Work environment Company resources

    Cons

    Odd hours at times Lots of turnover

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Viewing 1 - 10 of 102 Reviews
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