J.D. Power Reviews | Glassdoor

J.D. Power Reviews

Updated Jun 27, 2019

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Found 188 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
34%
Approve of CEO
J.D. Power CEO Dave Habiger
Dave Habiger
3 Ratings
Pros
Cons
More Pros and Cons
  1. "Excellent owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Stoneham, MA

    I worked at J.D. Power full-time for more than a year

    Pros

    I was a valued employee compensated well and a part of a growing team

    Cons

    Not always guaranteed hours

    J.D. Power2019-05-04
  2. Helpful (3)

    "Consumer Divison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J.D. Power full-time for less than a year

    Pros

    J.D. Power as a company is not so bad.

    Cons

    The newly acquired NADAguides company which became the Consumer Division is a different story. The team lacks focus, very much set in their ways, and not very assertive in the way they manage their product NADAguides.com. The culture is toxic and everyone is in fear of the division being sold or people being let go, which affects the overall dynamic. People are always trying to please leadership by manipulating situations...

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    Advice to Management

    J.D. Power should have reviewed their acquisition of NADAguides more closely and looked into the team’s ability. How many of these people really are manager/director material? Do they even have the experience and skills to be in the role? Unlike other divisions, Consumer is not built on expertise.

    J.D. Power2019-06-13
  3. "No Growth"

    StarStarStarStarStar
      Former Employee - Analyst 

      I worked at J.D. Power full-time

      Pros

      Exposure to the automotive industry.

      Cons

      The company is not very diverse and they marginalize the analyst.

      Advice to Management

      Too many people in charge

      J.D. Power2019-04-08
    • "Great people and environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Analyst in Troy, MI
      Recommends

      I worked at J.D. Power full-time for more than 5 years

      Pros

      Office is full of natural light and updated furniture and fixtures Great people Fun activities

      Cons

      Work becomes monotonous over time Too many standardized processes

      Advice to Management

      Let people think vs. preparing same reports over and over again

      J.D. Power2019-02-22
    • "Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at J.D. Power full-time

      Pros

      Flexible hours, flexible schedule, work like balance

      Cons

      Non-competitive pay, people, management doesn’t know what their employees do

      Advice to Management

      Know what business you are running

      J.D. Power2018-11-20
    • Helpful (6)

      "Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director 
      Doesn't Recommend
      No opinion of CEO

      I worked at J.D. Power full-time

      Pros

      Company name recognition. Variety of units and teams for new positions.

      Cons

      Too many layoffs even in strong record or near record years, too many good people let go because they simply "made too much", very cut-throat. Owned by a conglomerate. Staff forced to work 50-65 hours weekly just to keep up.

      J.D. Power2018-05-18
    • Helpful (4)

      "Make something out of nothing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Troy, MI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at J.D. Power full-time for more than 8 years

      Pros

      The people... until they’ve been there more than a year and become jaded

      Cons

      We’re tasked with revenue growth while at the same time they’re cutting back on expenses. I can’t even get a coffee mug to give to a client.

      Advice to Management

      Your best resources already work there. Stop looking outside for hiring and try promoting from within. Dave’s first week he said he want going to lay anybody off and a week later 8 people were laid off.

      J.D. Power2018-06-01
    • Helpful (4)

      "A glorified data factory"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Research Associate in Troy, MI
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at J.D. Power full-time for more than a year

      Pros

      Great brand name to put on your resume Most of my colleagues were very nice

      Cons

      Just a data factory. I was told to stop digging into the data for quality issues after I kept finding errors in the historical records. Apparently it was making for too much extra work. Middle management isn't that great. No chances to develop skills beyond quality assurance (numbers checking)

      Advice to Management

      Figure out an actual path up for new employees

      J.D. Power2018-05-24
    • Helpful (3)

      "Wonderful place to work. Highly competent and friendly people."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Project Manager in Troy, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J.D. Power full-time for less than a year

      Pros

      Never have to nag to get work packages completed. Standardized processes. Never met someone with less than a Masters degree. Reasonable project plans.

      Cons

      Somewhat mechanized work. Low creativity environment. Low pay. If you are afraid of hard deadlines, this is not the place for you.

      Advice to Management

      Keep you reorgs to a minimum. Builds deep competencies and retention.

      J.D. Power2018-02-09
    • Helpful (1)

      "Marketing and Communications"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at J.D. Power full-time

      Pros

      Great company history. a lot to be proud of. Great team. New leadership and new opportunities ahead.

      Cons

      Recently sold and in state of transition. Tough on morale.

      Advice to Management

      teamwork, transparency and respect for employees goes a long way

      J.D. Power2018-02-16
    Found 188 reviews