J.D. Power Reviews | Glassdoor

J.D. Power Reviews

Updated 1 Dec 2019

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2.9
41%
Recommend to a Friend
14%
Approve of CEO
J.D. Power CEO Dave Habiger
Dave Habiger
6 Ratings
Pros
Cons
More Pros and Cons
  1. "Excellent owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Stoneham, MA

    I worked at J.D. Power full-time for more than a year

    Pros

    I was a valued employee compensated well and a part of a growing team

    Cons

    Not always guaranteed hours

    J.D. Power2019-05-04
  2. "Getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend

    I have been working at J.D. Power full-time

    Pros

    Flexible work schedule and casual dress code

    Cons

    Difficult people to work with. Poor management.

    J.D. Power2019-12-01
  3. "Growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Costa Mesa, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J.D. Power full-time for more than 3 years

    Pros

    The company is growing and expanding into new industries.

    Cons

    Lacking clear direction at times as they expand into new industries and products.

    Advice to Management

    Improve communications around the plan, vision and strategy. People really do care.

    J.D. Power2019-10-19
  4. Helpful (1)

    "Getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at J.D. Power full-time for more than 5 years

    Pros

    Name recognition, casual environment and nice location

    Cons

    Senior management team gets all the benefits. No retention bonus with the change in ownership. The VP is taking credits from his team’s hard work. Very politics. Better be a VP’s best buddy.

    Advice to Management

    Take care of your employees. Upward feedback is important.

    J.D. Power2019-11-19
  5. "It is ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at J.D. Power full-time for more than 10 years

    Pros

    Flexible work arrangements, talented people, brand name, great clients

    Cons

    Career-paths and personal development don’t exist, management team not focused, expected to go above and beyond indefinitely

    Advice to Management

    Focus on your people and product. Develop a vision and strategy for the business.

    J.D. Power2019-10-01
  6. Helpful (1)

    "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Associate in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time for more than a year

    Pros

    Flexible schedule, fun people to work with

    Cons

    No training for any tasks responsible for, lack of growth within the company, often evaluated on performance when no standard is in place. If management feels they would have done something different or better than the way you did it, then they will negatively evaluate you in that area. Compensation does not reflect the job performed.

    J.D. Power2019-10-05
  7. "Can't complain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Specialist 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J.D. Power full-time for more than a year

    Pros

    - Able to work remote on some days - Interesting projects

    Cons

    - Annual bonus eliminated for hourly employees

    J.D. Power2019-07-31
  8. Helpful (4)

    "Consumer Divison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J.D. Power full-time for less than a year

    Pros

    J.D. Power as a company is not so bad.

    Cons

    The newly acquired NADAguides company which became the Consumer Division is a different story. The team lacks focus, very much set in their ways, and not very assertive in the way they manage their product NADAguides.com. The culture is toxic and everyone is in fear of the division being sold or people being let go, which affects the overall dynamic. People are always trying to please leadership by manipulating... situations in their favor, even if it means throwing others under the bus. Very cutthroat and unhealthy place to be in. Turnover is also very high. The ones that still work there are just in for the paycheck, which is not even competitive.

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    Advice to Management

    J.D. Power should have reviewed their acquisition of NADAguides more closely and looked into the team’s ability. How many of these people really are manager/director material? Do they even have the experience and skills to be in the role? Unlike other divisions, Consumer is not built on expertise.

    J.D. Power2019-06-13
  9. "No Growth"

    StarStarStarStarStar
    Former Employee - Analyst 

    I worked at J.D. Power full-time

    Pros

    Exposure to the automotive industry.

    Cons

    The company is not very diverse and they marginalize the analyst.

    Advice to Management

    Too many people in charge

    J.D. Power2019-04-08
  10. "Great people and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Troy, MI
    Recommends

    I worked at J.D. Power full-time for more than 5 years

    Pros

    Office is full of natural light and updated furniture and fixtures Great people Fun activities

    Cons

    Work becomes monotonous over time Too many standardized processes

    Advice to Management

    Let people think vs. preparing same reports over and over again

    J.D. Power2019-02-22
Found 198 reviews