J.D. Power Reviews | Glassdoor

J.D. Power Reviews

Updated August 21, 2017
162 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
J.D. Power President Finbarr O'Neill
Finbarr O'Neill
73 Ratings

162 Employee Reviews

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Pros
Cons
  • Senior Management has no clue whats going on (in 8 reviews)

  • Company been sold again and no one really knows what is going on (in 5 reviews)

More Pros and Cons

  1. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Costa Mesa, CA
    Current Employee - Manager in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    The company has visibility with many industries and many companies. There are different interesting projects from data analysis to consulting.

    Cons

    I don't have any cons at the moment. Maybe that benefits might not be as robust as when the company was owned by S&P Global.

    Advice to Management

    Continue keeping staff up-to-date on changes, especially with new ownership.


  2. "Changing Landscape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Troy, MI
    Former Employee - Manager in Troy, MI

    I worked at J.D. Power full-time (More than 10 years)

    Pros

    Great people at the ground floor.

    Cons

    The overall dynamic is changing with new management. Good morale is fading.

  3. "Company in transition/turmoil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    well-known brand and historical success

    Cons

    company has been sold twice in two years. now owned by private equity and stripping down for next sale

    Advice to Management

    don't ever use the word transparency again


  4. "Not the dream job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J.D. Power full-time

    Pros

    Great benefits package. They try hard but are really disguising a poor way of thinking about their employees.

    Cons

    Work -Life attitude. Staff is expected to work 60+ hours a week while under the 'salary' title.


  5. "Good company, could be great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than 10 years)

    Pros

    The brand opens many doors. Smart people. Growing and moving into new areas.

    Cons

    Not very nimble. Takes time to decide anything. Wide range of management styles and capabilities.

    Advice to Management

    Smile more.


  6. "JDP outlook"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Director, Practice Management in Westlake Village, Los Angeles, CA
    Current Employee - Director, Practice Management in Westlake Village, Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than 8 years)

    Pros

    Tremendous opportunities with customer insights, other performance benchmarks, and Industry expertise

    Cons

    Uncertain future due to private equity ownership

    Advice to Management

    Better defined strategy. Increase communication. Resolve conflict between top line growth and bottom line obsession.


  7. "Best companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Excellent team to work with

    Cons

    advancements in career were not that great though

  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director
    Former Employee - Senior Director
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J.D. Power full-time (More than 10 years)

    Pros

    recognizable brand name to makes it easy to schedule meetings with prospects

    Cons

    cost structure too high to compete on proprietary projects


  9. "Senior director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Pros

    Strong brand name, strong market position in customer satisfaction

    Cons

    No clear growth strategy, mostly focused on reducing costs


  10. "Good Company to get on your resume."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Westlake Village, CA
    Current Employee - Research Analyst in Westlake Village, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    The employees are very nice.

    Cons

    Company been sold again and no one really knows what is going on. No much communication.

    Advice to Management

    Management needs to be more visible and have better communication.


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