J.D. Power Reviews | Glassdoor

J.D. Power Reviews

Updated February 1, 2017
149 reviews

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3.3
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J.D. Power President Finbarr O'Neill
Finbarr O'Neill
67 Ratings

149 Employee Reviews

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Pros
Cons
  • 1 Senior management people are lack of version for the company (in 8 reviews)

  • hard to advance within the company (in 3 reviews)

More Pros and Cons

  1. "Interesting Studies, Great Coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at J.D. Power full-time

    Pros

    Good coworkers and middle management. Opportunities for training and advancement

    Cons

    Low pay compared to industry, benefits aren't quite as good since buy out


  2. "Good company, good benefits, lacks strategy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Public Relations Specialist in Westlake Village, Los Angeles, CA
    Former Employee - Public Relations Specialist in Westlake Village, Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.D. Power (More than 3 years)

    Pros

    Good people, good work/life balance

    Cons

    No strategic direction, lacks good strategy


  3. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at J.D. Power full-time (More than 8 years)

    Pros

    Location of office, Westlake Village

    Cons

    Senior Management has no clue whats going on.


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  5. Helpful (2)

    "Needs innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst, Automotive in Westlake Village, CA
    Former Employee - Senior Analyst, Automotive in Westlake Village, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at J.D. Power full-time (More than a year)

    Pros

    My experience in a little over a year at JD Power was that pretty much everyone I met or worked with was friendly. With their move into their new office space in late 2014, the atmosphere became even more congenial as the space was designed to encourage this. JD Power has a few groups you can join such as a Women's Networking group and Toastmasters. It can take a bit of effort to meet people and get involved, but the effort is worth it. Another Pro was that the JD Power company name and brand had a strong reputation. Although I found the culture and executives more traditional than was a fit for me, I did respect the leadership and felt like they acted with integrity.

    Cons

    For me, the culture felt very traditional. It seemed like there were some new hires in Senior leadership that wanted to drive innovation and recognized a need to improve the culture, but change is often slow with big, mature companies. Although people were personally nice, I often felt like I was working in a white collar factory among the walking dead. It felt largely like people were just there because it was comfortable and to get a paycheck. I didn't sense a lot of passion or excitement about the work. I would recommend JD Power to graduates looking to gain experience and to those who are not necessarily looking to advance their careers, but want a steady job at a respected company in this industry (and live close enough to the office that it's a good lifestyle choice to work there).

    Advice to Management

    I think JD Power is a great place for someone to work early in their career and gain solid experience. I think a rotation program could be created that would allow associates to work in several departments over a period of time. This would result in a more flexible workforce (with employees trained on multiple studies and business units, an agile workflow could be used to balance fluctuations in workload across the business), an increase in retained talent as associates would be more engaged and feel they were developing more professionally, overall better results for clients as associates work cross-functionally, learn from a wider group of people and therefore develop better skills. Whether this specific idea would work or not, the intent behind the recommendation is for management to recognize the need for greater employee engagement and to be open-minded in how to achieve it. Look to younger companies for solutions - they are who you are competing with - and they are not burdened by "tradition."


  6. "30 year old company that has lost its way."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at J.D. Power full-time (More than a year)

    Pros

    Decent salary and benefits.
    Relatively relaxed work environment.

    Cons

    Sold off for the second time in 10 years. Recently spun off from S&P Capital to an offshore holding company.
    Technical leadership is middling at best.

    Advice to Management

    I think senior management is a decent chunk of the problem here. I see little hope for change unless the new parent company cleans house.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Moorpark, CA
    Current Employee - Manager in Moorpark, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J.D. Power (More than 8 years)

    Pros

    None that I can think of.

    Cons

    They over work you, and they do not appreciate the employees, and they will lay you off no matter how hard you work.

    Advice to Management

    Treat associates how you would like to be treated.


  8. "Satisfaction Award"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Costa Mesa, CA
    Former Employee - Customer Service Representative in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.D. Power (More than 5 years)

    Pros

    A very positive working environment.

    Cons

    I cannot think of any.


  9. "Great for a long term career path"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Thousand Oaks, CA
    Current Employee - Software Engineer II in Thousand Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Great place to learn the entire process of a market research organization. Great benefits, awesone management, good career path.

    Cons

    This is a market research organization and not a technology org.


  10. Helpful (1)

    "Four years in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Supervisor in Westlake Village, CA
    Current Employee - Research Supervisor in Westlake Village, CA
    Recommends
    Neutral Outlook

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    Great working environment, positive employees, plenty of opportunities to grow and learn. My supervisor encourages me to seek opportunities for growth within the organization.

    Cons

    The salaries are on the low side and opportunities for more monetary compensation are limited. Many employees leave the organization only to return at a higher salary.

    Advice to Management

    When teams are working every moment to get their daily work done there is limited opportunity for innovation. Individuals who do the day-to-day work have the best insights into what can make the organization more effective and efficient, but they need the time to reflect on what they're doing.


  11. Helpful (2)

    "J.D. Power company review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The Dream Team tends to host fun activities, which rises company morale.

    Cons

    Uncertainty in one's job with recent layoffs.



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