J.D. Power Reviews | Glassdoor

J.D. Power Reviews

Updated February 21, 2017
149 reviews

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149 Employee Reviews

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Pros
Cons
  • 1 Senior management people are lack of version for the company (in 8 reviews)

  • hard to advance within the company (in 3 reviews)

More Pros and Cons

  1. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Recommends
    Neutral Outlook

    I worked at J.D. Power full-time (More than a year)

    Pros

    Great place to learn introductory analytical skillet
    Great working environment
    JDP Family atmosphere

    Cons

    hard to grow salary
    need to prove and work a skill set before being recognized
    limited opportunity

    Advice to Management

    need to invest more in current talent. More growth opportunities among departments


  2. Helpful (1)

    "Disconnect between teams"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.D. Power full-time (More than a year)

    Pros

    A lot of really intelligent people. Great location and office.

    Cons

    Disconnect between the teams. Transparency also an issue. Lots of rumors as to company direction and intentions

    Advice to Management

    Transparency


  3. Helpful (1)

    "The pros and cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Los Angeles, CA
    Former Employee - Director in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great client list; brand name opens doors with clients, working internally with some smart people, working independently if working in home office

    Cons

    Old boy network rules, making it difficult for women to move up the ladder; slow internal processes in place which makes it difficult to get new products and ideas through the approval process;

    Advice to Management

    Raise the stakes in client service...too often the pace within the walls of J.D. Power is too slow to respond to clients' needs. Communications with Executive Management needs to be more open to all employees rather than just through direct reports.


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  5. "Comfortable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Supervisor in Westlake Village, Los Angeles, CA
    Current Employee - Research Supervisor in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Comfortable, safe, easy, impossible to get fired. The people are very "nice".

    Cons

    Performance has no reflection in promotions and merit increases


  6. Helpful (3)

    "Hell for Contract Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Engineer in Los Angeles, CA
    Former Employee - Test Engineer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing for JD power testing team.

    Cons

    They hired me by taking an interview but then after one week they asked me to leave without any reason.
    Salary is low as 15$ per hour for contract employee.
    They are pretty much not sure what they want.
    They can fire anytime if they get more experienced person.
    No value for existing employee.

    Advice to Management

    Dont play with the employees future. If you are not sure about the employee dont hire. And if you hire give a good reason to fire. We have to take lot of efforts to join some company.

    If you are not sure how to make the employee work quit job as a manager and director.


  7. "Uncertain Future For an Industry Icon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Neutral Outlook

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Employees are proactive and easy to get along with.

    Cons

    Management tends to keep company developments until the last minute. CEO is a bit insensitive to employee concerns during times of uncertainty. We are being acquired by a private equity firm, so anxiety is high among employees as we know nothing about our new parent company and what will be their first action of business (layoffs, etc.).

    Advice to Management

    Since pay is not has high as the competition, offer other work/life balance benefits, like the option to telecommute a few times a week, or even full-time. Communicate from the heart in times of major change.


  8. "Very Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data Engineer in Westlake Village, CA
    Former Employee - Senior Data Engineer in Westlake Village, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at J.D. Power full-time (More than a year)

    Pros

    Flexibility, well supervised. Interesting/Challenging work.

    Cons

    Too many initiatives. You may end up doing something that has been solved elsewhere. Although there is some training. Not much training exists to welcome new hires into the corporate culture.


  9. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contractor in Westlake Village, CA
    Current Employee - Contractor in Westlake Village, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J.D. Power (Less than a year)

    Pros

    People are friendly and knowledgable. Training is very well thought out and executed. Company benefits and perks are good.

    Cons

    Employee morale and job satisfaction is lower in the past few months due to the impending sale of the company. Communication from top management concerning the sale and how it will affect the employees is lacking.

    Advice to Management

    Allow the company to keep doing what they do best...research. Better communication about the pending sale.


  10. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Intern in Westlake Village, CA
    Former Employee - Research Intern in Westlake Village, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.D. Power (Less than a year)

    Pros

    Awesome people. As an intern, I was granted tons of autonomy in getting work done. My managers coworkers trusted me with important projects.

    Cons

    Work can get monotonous. Lots of Microsoft Excel. Definitely takes a certain type of person.

    Advice to Management

    Keep it up. Great communication. I felt extremely valued as a intern, which can be hard to come across these days since interns have earned a reputation for doing all of the "grunt work."


  11. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Troy, MI
    Current Employee - Research Associate in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    Drive clients to focus and improve customer satisfaction. Quality insights and guidance on how to improve and what the best our doing to improve customer experience. Research is top notch.

    Cons

    Senior leadership care only about themselves and could care less about employees. Very unapproachable and afraid of honest feedback. There are good leaders in the company but not at the executive level. Layoffs may be coming before/after the pending sale of the company is completed.

    Advice to Management

    Take a good look in the mirror and stop trying to fake that you actually care about employees.



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