J.D. Power Reviews | Glassdoor

J.D. Power Reviews

Updated November 6, 2017
168 reviews

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168 Employee Reviews

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  1. "Uncertain Future For an Industry Icon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Neutral Outlook

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Employees are proactive and easy to get along with.

    Cons

    Management tends to keep company developments until the last minute. CEO is a bit insensitive to employee concerns during times of uncertainty. We are being acquired by a private equity firm, so anxiety is high among employees as we know nothing about our new parent company and what will be their first action of business (layoffs, etc.).

    Advice to Management

    Since pay is not has high as the competition, offer other work/life balance benefits, like the option to telecommute a few times a week, or even full-time. Communicate from the heart in times of major change.


  2. Helpful (1)

    "Very Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data Engineer in Westlake Village, CA
    Former Employee - Senior Data Engineer in Westlake Village, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at J.D. Power full-time (More than a year)

    Pros

    Flexibility, well supervised. Interesting/Challenging work.

    Cons

    Too many initiatives. You may end up doing something that has been solved elsewhere. Although there is some training. Not much training exists to welcome new hires into the corporate culture.

  3. Helpful (1)

    "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contractor in Westlake Village, CA
    Current Employee - Contractor in Westlake Village, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J.D. Power (Less than a year)

    Pros

    People are friendly and knowledgable. Training is very well thought out and executed. Company benefits and perks are good.

    Cons

    Employee morale and job satisfaction is lower in the past few months due to the impending sale of the company. Communication from top management concerning the sale and how it will affect the employees is lacking.

    Advice to Management

    Allow the company to keep doing what they do best...research. Better communication about the pending sale.


  4. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Intern in Westlake Village, CA
    Former Employee - Research Intern in Westlake Village, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.D. Power (Less than a year)

    Pros

    Awesome people. As an intern, I was granted tons of autonomy in getting work done. My managers coworkers trusted me with important projects.

    Cons

    Work can get monotonous. Lots of Microsoft Excel. Definitely takes a certain type of person.

    Advice to Management

    Keep it up. Great communication. I felt extremely valued as a intern, which can be hard to come across these days since interns have earned a reputation for doing all of the "grunt work."


  5. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Troy, MI
    Current Employee - Research Associate in Troy, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    Drive clients to focus and improve customer satisfaction. Quality insights and guidance on how to improve and what the best our doing to improve customer experience. Research is top notch.

    Cons

    Senior leadership care only about themselves and could care less about employees. Very unapproachable and afraid of honest feedback. There are good leaders in the company but not at the executive level. Layoffs may be coming before/after the pending sale of the company is completed.

    Advice to Management

    Take a good look in the mirror and stop trying to fake that you actually care about employees.


  6. Helpful (3)

    "Research supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at J.D. Power full-time (More than 5 years)

    Pros

    Flexible time and McGraw hill benefits

    Cons

    Compensation is bad.Overworked, management, disorganized, limited resources for hiring, always a new idea that proves wrong. Hard to advance within the company unless you move departments, teams.


  7. "Senior Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    challenging and flexible and interesting work

    Cons

    Most departments are in other offices

    Advice to Management

    Town halls very useful and helpful

  8. Helpful (1)

    "Research Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Westlake Village, CA
    Current Employee - Research Associate in Westlake Village, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Beautiful new Westlake Village office, opportunities for advancement, helpful and encouraging teams and management, our work is valued, leadership is transparent and friendly throughout the office, internal organizations

    Cons

    Did not receive a lot of initial training in regards to company history, culture, using vacation time, setting up benefits, etc. However, everyone is willing to explain your questions once you ask

    Advice to Management

    Continue to interact with associates on a regular basis


  9. "Overall Experience at JD Power"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Supervisor
    Current Employee - Research Supervisor
    Recommends

    I have been working at J.D. Power (More than a year)

    Pros

    The company is moving towards the expert analysts being more focused on "value-add" work rather than process-oriented work, which means having more of an opportunity to flex your skills and learn new things. The work environment is relatively flexible and it is not difficult to get time off.

    Cons

    The environment is increasingly "corporate" in vibe.

    Advice to Management

    Better organization and allocation of resources would be a huge improvement.


  10. "JD Power"

    StarStarStarStarStar
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at J.D. Power (Less than a year)

    Pros

    Very valuable learning opportunities and really great work atmosphere.

    Cons

    Field Ops group did not have much to provide for interns.


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