J.D. Power Reviews | Glassdoor

J.D. Power Reviews

Updated April 23, 2017
152 reviews

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152 Employee Reviews

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Pros
  • Good work-life balance if you are on the right project (in 8 reviews)

  • Great working environment, positive employees, plenty of opportunities to grow and learn (in 12 reviews)

Cons
  • 1 Senior management people are lack of version for the company (in 8 reviews)

  • Company been sold again and no one really knows what is going on (in 5 reviews)

More Pros and Cons

  1. "It's had it's ups and down. Overall an enjoyable place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Healthcare, internal promotions, good training, lots of time off.

    Cons

    work-life balance, layoffs, better healthcare, leadership and more organization

    Advice to Management

    Work-life balance is almost non existent sometimes. Managers shouldn't make promises to employees and not follow up on them


  2. Helpful (1)

    "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    - Work/Life Balance
    - Decent benefits

    Cons

    - Low Pay
    - Mind numbing work
    - Old and dated working environment
    - No clear vision for the future
    - Poor upper management

    Advice to Management

    Focus less on how to cut costs and create a strategic vision for future growth.


  3. Helpful (1)

    "Worst place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Westlake Village, CA
    Current Employee - Director in Westlake Village, CA
    Doesn't Recommend

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Depends on which group you get hired.

    Cons

    - Environment of fear
    - Employees are badly treated
    - People who provide honest feedback are threatened
    - Culture of animosity
    - Open announcements to the entire team that they will be fired
    - Over all moral is very low
    - Issue with proper definition of Roles & Responsibilities
    - Destructive politics ( post 6 PM activities)

    Advice to Management

    Conduct third party audit for all employees within each group managers


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  5. "Great work experience if you are on the right team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Manager in Troy, MI
    Former Employee - Research Manager in Troy, MI
    Recommends
    Approves of CEO

    I worked at J.D. Power full-time (More than 8 years)

    Pros

    Teams work hard together and support each other when the need arises. Great office space, fun activities and training opportunities help with the work-life balance.

    Cons

    Managers are promoted that don't have good skills managing others.
    Long hours required to get the work done, and no thanks given by managers when you go above and beyond.

    Advice to Management

    Take a close look at managers and their managing skill sets and processes. Give training to those that can learn to be better managers and get rid of those that don't improve.


  6. "Good brand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Troy, MI
    Current Employee - Manager in Troy, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    Great industry training and ongoing personal development. Lots of flexibility and a great brand new office environment with lots of activities and free lunches.

    Cons

    Very low opportunity for growth and the pay scale is lower than any counterpart average client position. Because the flexibility you are expected to be always on call meaning nights and weekends.
    The bonus compensation is very low comparing to the net profit.
    High employment turnover.


  7. "most of the perks of a big, corporate job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J.D. Power full-time (More than 5 years)

    Pros

    Good environment, good people to work with, decent benefits. If you're in one of the major offices, then there are lots of other groups outside your own with occasional job openings.

    Cons

    Location, location, location- the HQ is in a very expensive area to live with most of the more affordable options more than 25 minutes away.
    A lot of groups appear to be understaffed and career paths aren't clear.
     The building's interior is disappointing for a HQ, too. It certainly doesn't feel like a HQ building.


  8. "A good place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake Village, CA
    Former Employee - Anonymous Employee in Westlake Village, CA
    Neutral Outlook
    No opinion of CEO

    I worked at J.D. Power full-time (More than 5 years)

    Pros

    The team atmosphere is great

    Cons

    Management making choices that aren't in best interest of employees


  9. "No complaints"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Supervisor in Troy, MI
    Current Employee - Senior Research Supervisor in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than 3 years)

    Pros

    Senior management cares about employees, cool office, recognizes people who think outside the box, overall a better environment than most.

    Cons

    The research is a little traditional and does not push the ball. However it is effective and often delivers what the clients are looking for.


  10. Helpful (1)

    "Great coworkers, no opportunity for advancement and high workload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at J.D. Power full-time

    Pros

    Coworkers are great, fun company wide events and happy hours keep things interesting. Beautiful new office space. Decent benefits from McGraw Hill company.

    Cons

    Virtually impossible to move up, been told more than once that you have to switch teams in order to advance. Work load is crazy, employees are laid off and ones that remain are expected to double their workload and somehow still meet deadlines. Managers don't appreciate their employees hard work. Employees are expected to work lots of overtime and be reachable all the time, and recognition only comes when there is an error on a report, for which attention is negative. No positive feedback on work efforts. Work/life balance is supposedly there but employees are expected to get work done while sick or taking care of personal business. Everyone saves their vacation for the last 2 weeks of the year since they have to use it or lose it, and they are too busy during the year to take time off.

    Advice to Management

    Spend time acknowledging and rewarding the employees you have and you wouldn't have such high turnover. Promote people once in awhile without making them move to a different team. Don't have such short sightedness to lay people off when you are making more profit than you ever have before.


  11. "Great place to start your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at J.D. Power full-time (More than 5 years)

    Pros

    The people, training, tight group

    Cons

    Low pay and little appreciation, and location



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