J.D. Power Reviews in Westlake Village, Los Angeles, CA | Glassdoor

J.D. Power Westlake Village Reviews

Updated April 29, 2017
28 reviews

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Westlake Village, Los Angeles, CA

3.8
Star Star Star Star Star
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Approve of CEO
J.D. Power President Finbarr O'Neill
Finbarr O'Neill
15 Ratings

28 Employee Reviews

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Pros
  • Good work-life balance if you are on the right project (in 8 reviews)

  • Great working environment, positive employees, plenty of opportunities to grow and learn (in 12 reviews)

Cons
  • 1 Senior management people are lack of version for the company (in 8 reviews)

  • Company been sold again and no one really knows what is going on (in 5 reviews)

More Pros and Cons

  1. "JDP outlook"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Director, Practice Management in Westlake Village, Los Angeles, CA
    Current Employee - Director, Practice Management in Westlake Village, Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than 8 years)

    Pros

    Tremendous opportunities with customer insights, other performance benchmarks, and Industry expertise

    Cons

    Uncertain future due to private equity ownership

    Advice to Management

    Better defined strategy. Increase communication. Resolve conflict between top line growth and bottom line obsession.


  2. "Comfortable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Supervisor in Westlake Village, Los Angeles, CA
    Current Employee - Research Supervisor in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Comfortable, safe, easy, impossible to get fired. The people are very "nice".

    Cons

    Performance has no reflection in promotions and merit increases

  3. "Prioritize bottom line over people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Research Specialist in Westlake Village, Los Angeles, CA
    Current Contractor - Research Specialist in Westlake Village, Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at J.D. Power as a contractor (Less than a year)

    Pros

    Great sense of camaraderie among the employees, both contractors and full-timers alike.

    Cons

    Executive leadership would prefer to serve the bottom line instead of providing employment opportunities at home.

    Advice to Management

    Recruit locally.


  4. Helpful (3)

    "Research supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at J.D. Power full-time (More than 5 years)

    Pros

    Flexible time and McGraw hill benefits

    Cons

    Compensation is bad.Overworked, management, disorganized, limited resources for hiring, always a new idea that proves wrong. Hard to advance within the company unless you move departments, teams.


  5. Helpful (2)

    "Stuck in the past"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Westlake Village, Los Angeles, CA
    Former Employee - Research Associate in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at J.D. Power full-time (More than a year)

    Pros

    Good work-life balance if you are on the right project

    Cons

    Management that is constantly changing directions, pay lower than competition, no accountability means too many people "just skating by"


  6. Helpful (2)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Westlake Village, Los Angeles, CA
    Current Employee - Director in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at J.D. Power full-time

    Pros

    Enjoy the people I work with and the flexibility. I have also receive many opportunities for career advancement.

    Cons

    Too much change and it's difficult to make these changes without the consultation of operations employees. I enjoy working here though.


  7. Helpful (4)

    "Highly political. Weak leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Manager in Westlake Village, Los Angeles, CA
    Former Employee - Market Research Manager in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at J.D. Power full-time (More than 3 years)

    Pros

    Autonomy with clients. Team spirit and support.

    Cons

    Massive turnover isn't being addressed. Restructuring time and again the last few years is driving away good talent. Excessive investment in grass roots IT is a failure. Employees no longer believe in the products being delivered.

    Advice to Management

    Company is a ticking time bomb. Upper management is desperate to create a positive perception for corporate, despite epic and continuous failures. Politics are rampant. Company preaches flexibility and equal opportunity, but does not support their policies through decision making.

  8. "It's had it's ups and down. Overall an enjoyable place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Healthcare, internal promotions, good training, lots of time off.

    Cons

    work-life balance, layoffs, better healthcare, leadership and more organization

    Advice to Management

    Work-life balance is almost non existent sometimes. Managers shouldn't make promises to employees and not follow up on them


  9. Helpful (1)

    "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    - Work/Life Balance
    - Decent benefits

    Cons

    - Low Pay
    - Mind numbing work
    - Old and dated working environment
    - No clear vision for the future
    - Poor upper management

    Advice to Management

    Focus less on how to cut costs and create a strategic vision for future growth.


  10. "most of the perks of a big, corporate job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J.D. Power full-time (More than 5 years)

    Pros

    Good environment, good people to work with, decent benefits. If you're in one of the major offices, then there are lots of other groups outside your own with occasional job openings.

    Cons

    Location, location, location- the HQ is in a very expensive area to live with most of the more affordable options more than 25 minutes away.
    A lot of groups appear to be understaffed and career paths aren't clear.
     The building's interior is disappointing for a HQ, too. It certainly doesn't feel like a HQ building.


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