J D Wetherspoon Reviews | Glassdoor

J D Wetherspoon Reviews

Updated November 21, 2017
665 reviews

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3.1
StarStarStarStarStar
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J D Wetherspoon CEO and Director John Hutson
John Hutson
284 Ratings

665 Employee Reviews

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Pros
  • Good discount on food: when on shift you get 50% discount, when off shift you get 33% discount (in 33 reviews)

  • Lots of employee benefits including 50% off food during your shift (making a meal and a drink very often under (in 27 reviews)

Cons
  • Long hours on your feet are expected (in 84 reviews)

  • There we're times when the rota had changed and I hadn't be notified of the update which made the work-life balance difficult at times (in 22 reviews)

More Pros and Cons

  1. "Good summer job"

    StarStarStarStarStar
    Former Employee - Bar Associate in Portsmouth, VA
    Former Employee - Bar Associate in Portsmouth, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Was a good summer job where you meet lots of people in a fast paced environment. Training was good with very friendly staff. Getting paid weekly is also good along with discounted food.

    Cons

    The pay was poor and it was difficult changing around shifts. Dealing with drunk people is hard work and can get exhausting.

    Advice to Management

    Increase pay, especially on bank holidays and holidays. More flexibility with shifts and improving the mystery customer set up .


  2. "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Wakefield, MA
    Former Employee - Team Leader in Wakefield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at J D Wetherspoon (More than a year)

    Pros

    Gained friendships.
    Money off food on shift.
    You're always busy..

    Cons

    Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work.
    Taxis as I did a lot of late shifts.
    Management allow bullying to take place.
    Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all.
    Promised the world promotion wise and they gave someone else the job that was lined up for me.
    Made me do kitchen training when it wasn't needed or even noted down.
    Expect to be spoken to like rubbish from customers, staff members and management.
    Very long shifts if staff decide to not turn up or get drunk the night before (this happens ALOT)

    Advice to Management

    I wouldn't even bother giving advice it's that much of a joke.

    J D Wetherspoon Response

    Apr 18, 2016 – Recruitment & Training Systems Manager

    Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all... More

  3. "Bar associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Bar Staff in Saint Albans, England (UK)
    Former Employee - Associate Bar Staff in Saint Albans, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Very friendly positive company
    Good for students looking to work in their holidays

    Cons

    Time had to be booked off 6 weeks in advance

    Advice to Management

    Generally, everything is very positive but it would be better if staff knew about shift timings further in advance. When I worked there I found planning anything outside of work very difficult as six weeks notice had to be given and I'd know my sifts as little as a week before I worked them


  4. "Spoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar/Floor Associate in Darwen, England (UK)
    Current Employee - Bar/Floor Associate in Darwen, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Flexible hours and ideal when it comes to holidays, decent pay

    Cons

    Could end up working till 3/4/5/6am, long shifts, intense


  5. "Cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Cardiff, Wales (UK)
    Current Employee - Server/Waiter in Cardiff, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Flexible Shift Pattern
    Great Management
    Training exceptional

    Cons

    Forced to work too hard in too little time
    No discounts

    Advice to Management

    Increase time or reduce workload to make job more efficient.


  6. "Kitchen Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time

    Pros

    working in the airport meant good pay

    Cons

    travel was difficult from airport


  7. "Kitchen Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Leeds, England (UK)
    Current Employee - Kitchen Team Leader in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Given the opportunity to progress at a young age and was mentored by excellent managers who care. The next step allows me to attend a catering academy paid for by J.D Wetherspoon.

    Cons

    Often made to work long and unsociable hours sometimes starting at 4am! Some employees have bad attitudes which brings morale down leading to standards slipping.

    Advice to Management

    Listen to other managers advice and use feedback effectively. Always maintain a good positive attitude as your attitude will effect you whole teams.

  8. "Great Company turning the screw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pub General Manager
    Current Employee - Pub General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 10 years)

    Pros

    Fantastic rewards package, share incentives and discounts

    Cons

    Even with a decrease in contracted hours, there simply isn’t enough time to fulfill your job role

    Advice to Management

    Profit is not the be all and end all. We offer a service to the general public. Yet the message from above is, ‘do more with less and break records’ invest in staff and you’ll get what you want


  9. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon part-time

    Pros

    Very social and great team to work with

    Cons

    Customers can be grumpy and hard work

    Advice to Management

    good job


  10. "I'm still doing training at Wetherspoons but this isn't the job for me"

    StarStarStarStarStar
    Current Employee - BAR
    Current Employee - BAR

    I have been working at J D Wetherspoon part-time

    Pros

    Great group of people working there

    Cons

    Not enough support while training

    Advice to Management

    Not really advice but a question, I don't really want to carry on with my training and would like to resign as I'm not enjoying it, but I'm not sure if I have to complete my training fully or if I can go and speak to the manager about resigning. Is this different in evey pub or do I have to complete the training before resigning?


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