J D Wetherspoon Reviews | Glassdoor

J D Wetherspoon Reviews

Updated February 17, 2019
1,049 reviews

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3.3
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J D Wetherspoon CEO and Director John Hutson
John Hutson
436 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 53 reviews)

  • "20% of food and drink off shift" (in 32 reviews)

Cons
  • "long hours, shift work, no work life balance" (in 117 reviews)

  • "Staff busy condition work life balance" (in 39 reviews)

More Pros and Cons

  1. Helpful (5)

    "Business Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

    Cons

    Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

    Advice to Management

    Get a clue.


  2. Helpful (6)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Wakefield, MA
    Former Employee - Team Leader in Wakefield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at J D Wetherspoon (More than a year)

    Pros

    Gained friendships.
    Money off food on shift.
    You're always busy..

    Cons

    Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work.
    Taxis as I did a lot of late shifts.
    Management allow bullying to take place.
    Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all.
    Promised the world promotion wise and they gave someone else the job that was lined up for me.
    Made me do kitchen training when it wasn't needed or even noted down.
    Expect to be spoken to like rubbish from customers, staff members and management.
    Very long shifts if staff decide to not turn up or get drunk the night before (this happens ALOT)

    Advice to Management

    I wouldn't even bother giving advice it's that much of a joke.

    J D Wetherspoon Response

    Apr 18, 2016 – Recruitment & Training Systems Manager

    Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all... More

  3. "Good summer job"

    StarStarStarStarStar
    Former Employee - Bar Associate in Portsmouth, VA
    Former Employee - Bar Associate in Portsmouth, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Was a good summer job where you meet lots of people in a fast paced environment. Training was good with very friendly staff. Getting paid weekly is also good along with discounted food.

    Cons

    The pay was poor and it was difficult changing around shifts. Dealing with drunk people is hard work and can get exhausting.

    Advice to Management

    Increase pay, especially on bank holidays and holidays. More flexibility with shifts and improving the mystery customer set up .


  4. "Great people to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time

    Pros

    Good benefits and better wages than my friends get elsewhere

    Cons

    Hard work and often hours get cut

    Advice to Management

    keep up the good work but remember cutting hours will cut sales


  5. "Fantastic Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Exeter, England (UK)
    Current Employee - Manager in Exeter, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 10 years)

    Pros

    High standards
    Decent pay
    Past passed environment
    Work hard, you’ll be rewarded
    Shares
    Discounts

    Cons

    It’s not a easy job at times

    Advice to Management

    Continue to reward hardworking staff


  6. "Bar associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time

    Pros

    Good job, easy, good hours and don’t start on minimum wage

    Cons

    Long hours sometimes, management are also lazy


  7. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time

    Pros

    Managers friendly and help with the hard work at the bar when things get busy

    Cons

    Long time spent on your feet. Besides a lunch break its not really seen as good to be sitting down, you constantly have to be working on your feet

  8. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (Less than a year)

    Pros

    Good Pay
    Discounted drink and food
    Strategic career ladder

    Cons

    Managers can be abrupt
    Hardly any Work/Life Balance
    Rarely get a full break

    J D Wetherspoon Response

    Feb 12, 2019 – Senior Recruitment Advisor

    Thanks for the feedback please speak to one of the pub management team or contact us @ pay@jdwetherspoon.co.uk about your breaks.


  9. "Overall review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate
    Current Employee - Bar Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Good company to work for, if the pub hits targets you can get bonuses etc

    Cons

    Unsociable hours, very busy at times

    J D Wetherspoon Response

    Feb 12, 2019 – Senior Recruitment Advisor

    Thanks for your feedback


  10. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate
    Former Employee - Bar Associate

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    Easy to work shifts around studying or other commitments, bonuses can sometimes be good and good career progression if it’s what you want to do.

    Cons

    Tiring job, can be long shifts when you’re on the close and the hours are pretty unsociable

    J D Wetherspoon Response

    Feb 12, 2019 – Senior Recruitment Advisor

    Thanks for your feedback and hope the studying goes well