J D Wetherspoon Reviews | Glassdoor

J D Wetherspoon Reviews

Updated August 13, 2018
877 reviews

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3.1
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J D Wetherspoon CEO and Director John Hutson
John Hutson
372 Ratings

877 Employee Reviews

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Pros
Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 104 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 31 reviews)

More Pros and Cons

  1. Helpful (4)

    "Business Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

    Cons

    Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

    Advice to Management

    Get a clue.


  2. Helpful (5)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Wakefield, MA
    Former Employee - Team Leader in Wakefield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at J D Wetherspoon (More than a year)

    Pros

    Gained friendships.
    Money off food on shift.
    You're always busy..

    Cons

    Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work.
    Taxis as I did a lot of late shifts.
    Management allow bullying to take place.
    Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all.
    Promised the world promotion wise and they gave someone else the job that was lined up for me.
    Made me do kitchen training when it wasn't needed or even noted down.
    Expect to be spoken to like rubbish from customers, staff members and management.
    Very long shifts if staff decide to not turn up or get drunk the night before (this happens ALOT)

    Advice to Management

    I wouldn't even bother giving advice it's that much of a joke.

    J D Wetherspoon Response

    Apr 18, 2016 – Recruitment & Training Systems Manager

    Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all... More

  3. "Good summer job"

    StarStarStarStarStar
    Former Employee - Bar Associate in Portsmouth, VA
    Former Employee - Bar Associate in Portsmouth, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Was a good summer job where you meet lots of people in a fast paced environment. Training was good with very friendly staff. Getting paid weekly is also good along with discounted food.

    Cons

    The pay was poor and it was difficult changing around shifts. Dealing with drunk people is hard work and can get exhausting.

    Advice to Management

    Increase pay, especially on bank holidays and holidays. More flexibility with shifts and improving the mystery customer set up .


  4. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time

    Pros

    Great pay, good holiday scheme, friendly working enviroment.

    Cons

    Annoying and rude Customers, late nights


  5. "Good opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Birmingham, England (UK)
    Current Employee - Associate in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (Less than a year)

    Pros

    Lots of chance for progression and extra hours. Break times adhered to strictly

    Cons

    Long close downs. Work life balance

    Advice to Management

    None


  6. Helpful (1)

    "If you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pub Manager
    Current Employee - Pub Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 10 years)

    Pros

    Salary and bonus
    Employee relations
    High standards
    Flexibility

    Cons

    Hours tight at pub level
    Can be very stressful
    Long shifts
    Late nights and early mornings

    Advice to Management

    Worry less about hours and more about employee morale.

    Cutting hours at pub level may help increase profits but it reduces service standards and the employees ability to do their jobs and lowers morale


  7. "Good company but tedious work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate in Liverpool, England (UK)
    Former Employee - Bar Associate in Liverpool, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    Accomodate changing work shifts
    Provide a lot of training

    Cons

    Tedious work
    Pay could be better

  8. "My experience as a 16/17 year old"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at J D Wetherspoon part-time

    Pros

    It was a job. Plenty of other young people working, so easier to talk to on shift.
    Paid for 8 hours if you tak holiday!

    Cons

    Under 18 it was £4.50 an hour and you mainly have 4 hour stints unless it’s the summer. So if you have to get a bus/travel that’s around a quarter of the money you make every shift gone!

    Very kitchen v floor/bar staff

    Hard work in summer months but when it got quieter and there was genuinely nothing to do, if you were caught standing near the glasswash/bar you’d get told to go do something even though it’s quiet and there is nothing to do!
    When bosses come it’s a massive todo and sometimes they leave the more inexperienced staff to serve them

    Advice to Management

    Be nicer


  9. Helpful (1)

    "Good in the beginning but went downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate
    Former Employee - Bar Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Started working in a brand new Wetherspoons. At the beginning it was enjoyable but after a few months the hours allocated to the pub were cut.

    Half price food during shift
    Staff are friendly
    Training

    Cons

    Not enough people on shift... sometimes couldn't even have a break because there was no one there to cover
    Expected to make your own way home at night, taxi's not subsidised
    Poorly managed and obvious favouritism
    Wage
    Kitchen manager didn't care about customers


  10. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Morpeth, England (UK)
    Former Employee - Chef in Morpeth, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Great staff and easy progression

    Cons

    Long hours and no over time

    Advice to Management

    Look after the little staff


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