J D Wetherspoon Reviews | Glassdoor

J D Wetherspoon Reviews

Updated June 18, 2018
829 reviews

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3.1
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J D Wetherspoon CEO and Director John Hutson
John Hutson
349 Ratings

829 Employee Reviews

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Pros
Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 102 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 30 reviews)

More Pros and Cons

  1. Helpful (2)

    "Business Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

    Cons

    Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

    Advice to Management

    Get a clue.


  2. Helpful (5)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Wakefield, MA
    Former Employee - Team Leader in Wakefield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at J D Wetherspoon (More than a year)

    Pros

    Gained friendships.
    Money off food on shift.
    You're always busy..

    Cons

    Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work.
    Taxis as I did a lot of late shifts.
    Management allow bullying to take place.
    Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all.
    Promised the world promotion wise and they gave someone else the job that was lined up for me.
    Made me do kitchen training when it wasn't needed or even noted down.
    Expect to be spoken to like rubbish from customers, staff members and management.
    Very long shifts if staff decide to not turn up or get drunk the night before (this happens ALOT)

    Advice to Management

    I wouldn't even bother giving advice it's that much of a joke.

    J D Wetherspoon Response

    Apr 18, 2016 – Recruitment & Training Systems Manager

    Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all... More

  3. "Good summer job"

    StarStarStarStarStar
    Former Employee - Bar Associate in Portsmouth, VA
    Former Employee - Bar Associate in Portsmouth, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Was a good summer job where you meet lots of people in a fast paced environment. Training was good with very friendly staff. Getting paid weekly is also good along with discounted food.

    Cons

    The pay was poor and it was difficult changing around shifts. Dealing with drunk people is hard work and can get exhausting.

    Advice to Management

    Increase pay, especially on bank holidays and holidays. More flexibility with shifts and improving the mystery customer set up .


  4. "Good and Bad"

    StarStarStarStarStar
    Former Employee - Bar Associate in Shepherds Bush, England (UK)
    Former Employee - Bar Associate in Shepherds Bush, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon (More than a year)

    Pros

    Easy to get job
    50% off food on shift
    Paid by clocking in/out (paid overtime accurately)

    Cons

    High staff turnover, constantly training up new people
    Titles go to peoples heads
    Drama
    Some people don’t pull their weight but get away with it
    Later than expected closes if understaffed

    Advice to Management

    Treat staff better and they won’t just up and leave.


  5. "Good staff, bad managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time

    Pros

    Funny, friendly co-workers, simple and efficient training, good starter job for catering

    Cons

    Managers that are too quick to blame

    Advice to Management

    Ask employees about issues before issuing threats about not giving any more hours or the like.


  6. "shift manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time

    Pros

    good life balance
    very competitive wages

    Cons

    got to work weekends

    Advice to Management

    you have to work hard and you have to do it the spoons way


  7. "Bar Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon part-time

    Pros

    Friendly colleagues
    Professional environment
    Getting to know customers
    Discounted food & drink during work

    Cons

    Rude customers (rarely)
    Repetitive
    Felt looked down on

  8. "Super"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J D Wetherspoon part-time

    Pros

    Really Super place to work

    Cons

    No cons to working here


  9. "Kitchen associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Associate in Pontypool, Wales (UK)
    Current Employee - Kitchen Associate in Pontypool, Wales (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    flexible working arrangments to suit your needs

    Cons

    very busy environment and stressful at peak times

    Advice to Management

    Manage teams better


  10. "Overall very good to work with for part time / temp work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate in Leeds, England (UK)
    Former Employee - Bar Associate in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Very friendly, not much of a hierarchy / management are approachable, a lot of students and high workforce turnover so was perfect for me as a student. Flexible approach to shifts, never had any problems with getting paid correctly

    Cons

    Probably not very reliable for someone with responsibilities such as children - as a new member of staff I'd often get less hours than I asked for


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