J D Wetherspoon Reviews | Glassdoor

J D Wetherspoon Reviews

Updated March 24, 2017
489 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
J D Wetherspoon CEO and Director John Hutson
John Hutson
212 Ratings

489 Employee Reviews

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Pros
  • Great Discount on Food when on and off shift and extends further to the chains hotel bookings (in 30 reviews)

  • Lots of employee benefits including 50% off food during your shift (making a meal and a drink very often under (in 20 reviews)

Cons
  • Long hours customers are very attached the thing is if u work at wetherspoon u live there it's a very weird place at times (in 64 reviews)

  • not great for work life balance (in 15 reviews)

More Pros and Cons

  1. "Good summer job"

    Star Star Star Star Star
    Former Employee - Bar Associate in Portsmouth, VA
    Former Employee - Bar Associate in Portsmouth, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Was a good summer job where you meet lots of people in a fast paced environment. Training was good with very friendly staff. Getting paid weekly is also good along with discounted food.

    Cons

    The pay was poor and it was difficult changing around shifts. Dealing with drunk people is hard work and can get exhausting.

    Advice to Management

    Increase pay, especially on bank holidays and holidays. More flexibility with shifts and improving the mystery customer set up .


  2. "Horrendous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Wakefield, MA
    Former Employee - Team Leader in Wakefield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at J D Wetherspoon (More than a year)

    Pros

    Gained friendships.
    Money off food on shift.
    You're always busy..

    Cons

    Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work.
    Taxis as I did a lot of late shifts.
    Management allow bullying to take place.
    Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all.
    Promised the world promotion wise and they gave someone else the job that was lined up for me.
    Made me do kitchen training when it wasn't needed or even noted down.
    Expect to be spoken to like rubbish from customers, staff members and management.
    Very long shifts if staff decide to not turn up or get drunk the night before (this happens ALOT)

    Advice to Management

    I wouldn't even bother giving advice it's that much of a joke.

    J D Wetherspoon Response

    Apr 18, 2016 – Recruitment & Training Systems Manager

    Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all ... More


  3. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Good salary, good management and direction. Discount on food.

    Cons

    Unfavourable working hours, however this goes with the job of bartending.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Working for Wetherspoon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time

    Pros

    Good wage, flexible hours, good working atmosphere, discounted food, long breaks

    Cons

    Fast pase working environment and hot kitchen


  6. "Can be fun depending on your team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar/Floor Associate in Wimbledon, England (UK)
    Former Employee - Bar/Floor Associate in Wimbledon, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Discount food only, 50% on shift, 50% hour before and after shift. Includes meals with alcoholic drink (after shift)
    33% discount when not on shift
    Meet great people
    Fun
    Weekly pay
    Flexiable hours

    Cons

    Times is slow when few customers
    Lack of staff at times
    Late finishes if your closing
    Annoying customers

    Advice to Management

    On peak days have extra staff, even if you have to send them home.


  7. "Not bad for part time work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Porter
    Former Employee - Kitchen Porter
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount on food
    Friendly staff
    Very flexible work

    Cons

    Occasionally get abuse by drunk customers
    Customers primarily tend to be of the council trash variety


  8. "Depends on the pub management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate in Manchester, England (UK)
    Current Employee - Bar Associate in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon (Less than a year)

    Pros

    Flexible working hours
    If you don't work in a city centre pub you get to know the regulars
    Decent pay for a pretty easy job.

    Cons

    If your pub management is poor the work can get stressful and there's no one to really turn to.
    Also late finishes when the pub gets busy
    Rude customers

    Advice to Management

    Get rid of the order and pay app, when the bar is busy it's impossible to pay attention to orders coming through on the screen as well


  9. "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon (More than a year)

    Pros

    Good pay for bar staff, flexible hours

    Cons

    probably need to hire more staff as too little staff to deal with large amounts of customers


  10. "Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Associate in Bournemouth, England (UK)
    Current Employee - Kitchen Associate in Bournemouth, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon (More than 3 years)

    Pros

    it is extremely flexible

    Cons

    Poor pay which can be annoying

    Advice to Management

    Employ students


  11. "Bar Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sheffield, England (UK)
    Former Employee - Anonymous Employee in Sheffield, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon part-time

    Pros

    The customers are generally quite friendly, especially the regulars.
    Discount on food during working hours is a plus. And food quality is good.
    Social scene between colleagues is good.

    Cons

    The pay is one of the largest drawbacks. Minimum wage, or just about. Plus, no further pay after 12 midnight so on a busy shift if there was a lot to clean up and you were working close. You would be working any time after 12 for free. This was normally around 30 minutes each time so it did add up.
    Some managers did not treat staff with respect.

    Advice to Management

    They need to pay more. Pay properly. If work needs to be done after 12 midnight, pay additional money for it. Managers treat staff with respect.



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