J D Wetherspoon Reviews | Glassdoor

J D Wetherspoon Reviews

Updated October 17, 2018
938 reviews

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3.2
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J D Wetherspoon CEO and Director John Hutson
John Hutson
395 Ratings

938 Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 48 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 111 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 32 reviews)

More Pros and Cons

  1. Helpful (5)

    "Business Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work and co-workers. Challenging, but satisfying way to grow professionally . This job will stretch you! I enjoy the work but wait for the cons.

    Cons

    Management lack of people skills. Although good business acumen, management treats employees like crap. No coaching skills at all.. many have moved on because of treatment.

    Advice to Management

    Get a clue.


  2. Helpful (5)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Wakefield, MA
    Former Employee - Team Leader in Wakefield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at J D Wetherspoon (More than a year)

    Pros

    Gained friendships.
    Money off food on shift.
    You're always busy..

    Cons

    Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work.
    Taxis as I did a lot of late shifts.
    Management allow bullying to take place.
    Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all.
    Promised the world promotion wise and they gave someone else the job that was lined up for me.
    Made me do kitchen training when it wasn't needed or even noted down.
    Expect to be spoken to like rubbish from customers, staff members and management.
    Very long shifts if staff decide to not turn up or get drunk the night before (this happens ALOT)

    Advice to Management

    I wouldn't even bother giving advice it's that much of a joke.

    J D Wetherspoon Response

    Apr 18, 2016 – Recruitment & Training Systems Manager

    Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all... More

  3. "Good summer job"

    StarStarStarStarStar
    Former Employee - Bar Associate in Portsmouth, VA
    Former Employee - Bar Associate in Portsmouth, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Was a good summer job where you meet lots of people in a fast paced environment. Training was good with very friendly staff. Getting paid weekly is also good along with discounted food.

    Cons

    The pay was poor and it was difficult changing around shifts. Dealing with drunk people is hard work and can get exhausting.

    Advice to Management

    Increase pay, especially on bank holidays and holidays. More flexibility with shifts and improving the mystery customer set up .


  4. "Bar Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon full-time

    Pros

    Managers are mostly friendly and can get along with everyone.
    Good pay, and bonuses if the audits are passed.
    Accommodating with shifts.

    Cons

    Long shifts sometimes.
    Occasionally if it's busy you don't have time to take your break and have to eat your food whilst out of customers way and working at the same time.

    Advice to Management

    Give more hours for pubs to use so they can have more people in at any one time if it's expected to be busy.


  5. "Kitchen Associate at JD Wetherspoon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Associate in Otley, Yorkshire and the Humber, England (UK)
    Current Employee - Kitchen Associate in Otley, Yorkshire and the Humber, England (UK)
    Approves of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Good pay
    Friendly staff
    Good benefits
    Good online training

    Cons

    Sometimes long shifts
    Can be stressful

    Advice to Management

    Give staff more freedom about shifts they can work, and get more staff


  6. "`"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager
    Current Employee - Kitchen Manager
    Recommends

    I have been working at J D Wetherspoon full-time (More than 8 years)

    Pros

    If you're willing to work hard and graft then you will get places in this company

    Cons

    The higher up you get the more polliticking does come into factor unfortunately


  7. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pub Manager in Wells, England (UK)
    Current Employee - Pub Manager in Wells, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 8 years)

    Pros

    Good pay at all levels with regular reviews of pay yearly.

    Cons

    Hard work but it’s pays off! Don’t see why hard work should be a con though.

  8. "Full TIme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon full-time

    Pros

    - Good Pay
    - Friendly team, approachable management

    Cons

    - Work life balance
    - Very busy


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time

    Pros

    Employee Perks, wage, work environment

    Cons

    Decisions made by owner had a bad effect on custom- too much change and trying to make it “old school”


  10. "Part time bar associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J D Wetherspoon part-time

    Pros

    Fun team to work with

    Cons

    Poor pay. Local's pub so difficult customers at times
    Training scheme takes forever

    J D Wetherspoon Response

    Oct 8, 2018 – Recruitment CoOrdinator

    Thank you for your feedback.


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