J D Wetherspoon Reviews | Glassdoor

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J D Wetherspoon Reviews

Updated February 22, 2018
734 reviews

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3.1
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Approve of CEO
J D Wetherspoon CEO and Director John Hutson
John Hutson
308 Ratings

734 Employee Reviews

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Pros
  • discount on food during working hours (in 45 reviews)

  • Lots of employee benefits including 50% off food during your shift (making a meal and a drink very often under (in 29 reviews)

Cons
  • Long hours on your feet are expected (in 91 reviews)

  • There we're times when the rota had changed and I hadn't be notified of the update which made the work-life balance difficult at times (in 22 reviews)

More Pros and Cons

  1. "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Wakefield, MA
    Former Employee - Team Leader in Wakefield, MA
    Doesn't Recommend
    Negative Outlook

    I worked at J D Wetherspoon (More than a year)

    Pros

    Gained friendships.
    Money off food on shift.
    You're always busy..

    Cons

    Zero hours contract so one week I could earn an amazing amount and the next be so broke I can't afford transport to and from work.
    Taxis as I did a lot of late shifts.
    Management allow bullying to take place.
    Management are supposed to back you up if someone is drunk or rude etc.. but in my experience they haven't done this at all.
    Promised the world promotion wise and they gave someone else the job that was lined up for me.
    Made me do kitchen training when it wasn't needed or even noted down.
    Expect to be spoken to like rubbish from customers, staff members and management.
    Very long shifts if staff decide to not turn up or get drunk the night before (this happens ALOT)

    Advice to Management

    I wouldn't even bother giving advice it's that much of a joke.

    J D Wetherspoon Response

    Apr 18, 2016 – Recruitment & Training Systems Manager

    Thank you for your comments, we will pass your all of them on for further discussion and investigation. Just to pick up on your feedback around hours, we do not work with zero hour contracts at all... More


  2. "Good summer job"

    StarStarStarStarStar
    Former Employee - Bar Associate in Portsmouth, VA
    Former Employee - Bar Associate in Portsmouth, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Was a good summer job where you meet lots of people in a fast paced environment. Training was good with very friendly staff. Getting paid weekly is also good along with discounted food.

    Cons

    The pay was poor and it was difficult changing around shifts. Dealing with drunk people is hard work and can get exhausting.

    Advice to Management

    Increase pay, especially on bank holidays and holidays. More flexibility with shifts and improving the mystery customer set up .

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager
    Current Employee - Shift Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 10 years)

    Pros

    Good not great wage, bonus' and perks great

    Cons

    Hours, life style obviously the state of customers

    Advice to Management

    All about making sure your back is covered in everything you do


  4. "Pastoral and Teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time

    Pros

    They are great to work for; whether you have no experience or tonnes of experience.

    Cons

    There are long, late/early hours and you have to have tough skin


  5. "Convenient job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time

    Pros

    Flexible shifts and good basic training.

    Cons

    Almost minimum wage pay and large staff turnover.


  6. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon part-time (Less than a year)

    Pros

    good for company benefits

    Cons

    bad for pension schemes


  7. "very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time

    Pros

    very social, relaxed, easy to do, staff are nice and once you understand what to do its easy

    Cons

    very repetitive, you do pretty much the same thing every day

  8. "rubbish"

    StarStarStarStarStar
    Current Employee - Bar Associate in Carmarthen, Wales (UK)
    Current Employee - Bar Associate in Carmarthen, Wales (UK)

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    there are none, except desperation

    Cons

    rude customers, unhelpful management, basically everything is a con

    Advice to Management

    change


  9. "Great for part time work, terrible for full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dún Laoghaire (Ireland)
    Former Employee - Anonymous Employee in Dún Laoghaire (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    easy to pick up extra shifts, fun people to work with, 20% discount on food and drink when off shift and 50% off food when on shift, good opportunities for promotion within the pub and internships etc sometimes available in head office

    Cons

    a lot of employee turnover, pay is only slightly above minimum wage, no tips, long hours

    Advice to Management

    Pay a living wage, be fairer when rostering for weekends/lates


  10. "Cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cleaner in Dover, England (UK)
    Current Employee - Cleaner in Dover, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Have worked at sea, and in the check-in booths.

    Cons

    been a while since i have done this type of work.

    Advice to Management

    Keen worker never late, rarely sick.


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