J. Jill Group Reviews | Glassdoor

J. Jill Group Reviews

Updated March 25, 2017
217 reviews

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Full-time Part-time

217 Employee Reviews

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Pros
  • Great Company, Great people, work life balance, friendly environment (in 12 reviews)

  • This was a great place to work if you enjoy retail (in 10 reviews)

Cons
  • Upper Management has an incredible amount of infighting (in 17 reviews)

  • Rosters are done some times only 24 hour before the week starts, making it hard to find any sort of work life balance (in 7 reviews)

More Pros and Cons

  1. "J. Jill Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Hampton, VA
    Former Employee - Retail Sales Associate in Hampton, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J. Jill Group (More than a year)

    Pros

    Good company to work for. Employee discounts were nice.

    Cons

    Biased hiring for upper management. Lack of clear management expectations.


  2. Helpful (5)

    "Upper management poorly educated! Corporate culture thumbs down."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. Jill Group full-time

    Pros

    Friendly co-workers. Nice discount. Creative outlet. Relatively calm environment in store. Nice customers who are gracious and thankful for your help.

    Cons

    Upper management is poorly educated, lacks people skills, does not recognize talent and hard work and does not reward talent and hard work. Upper management is intimidated by educated team members on the retail store level.
    Corporate culture is nonexistent. Only store managers are compensated in any way, shape or form via small bonus or holiday gift. Everyone else gets nothing. There are no incentives for opening credit cards yet they ride you to harass customers to open new credit cards. If you don't make your goal opening credit cards you are called out.

    Advice to Management

    Get to know the people working for you and reward their hard work. Don't ridicule people, talk down to them, make them feel inferior.
    Stop delegating all of what should be your job to all of your store teams!
    Become more educated!!! Learn how to write, use proper spelling and grammar. In short, do a better job of hiding your ineptitude.
    Stop harassing customers when you are in stores! Most customers don't want to be bothered incessantly.


  3. "J Jill Group Retail Distribution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Distribution Associate
    Current Employee - Retail Distribution Associate

    I have been working at J. Jill Group full-time

    Pros

    They didn't seem to micromanage. As long as you got what you needed to get done management usually leaves you alone.

    Cons

    The pay is awful. Bonuses are a joke since they are based on the specific duty you are doing and some aren't eligible for rate bonus. Better hope you get lucky with what operation they put you on. Some weeks Ill get $70 bonus and others id get $4.


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  5. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Mantorville, MN
    Current Employee - Store Manager in Mantorville, MN
    Recommends

    I have been working at J. Jill Group full-time (More than a year)

    Pros

    Great company with enough payroll to build loyalty and customers wardrobe.

    Cons

    Sometimes single coverage. Mandatory weekends.


  6. "sales associate"

    Star Star Star Star Star
    Current Employee - Retail Sales Associate in Sugar Land, TX
    Current Employee - Retail Sales Associate in Sugar Land, TX

    I have been working at J. Jill Group part-time (Less than a year)

    Pros

    Opportunity to meet women of all ages, fast paced-learning environment, discounts on merchandise.

    Cons

    Requires standing most of the time.

    Advice to Management

    Would love to work longer hours.


  7. "Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Engineer in Quincy, MA
    Former Employee - Quality Assurance Engineer in Quincy, MA
    Recommends
    Neutral Outlook

    I worked at J. Jill Group full-time (More than 3 years)

    Pros

    Senior Management at J. Jill is demanding but fair... The company faces all of the usual problems with designing, developing sourcing and importing apparel from Asia. Management is generally considerate and very human. Advancement is slow but steady.

    Cons

    Communication from the top is not always timely

    Advice to Management

    Share more information quicker.


  8. "Work harder, not smarter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Jill Group full-time

    Pros

    The people here were very kind. Very easy to deal with.

    Cons

    Very outdated processes. Poor assignment management. Confusing assignments. Information frequently not making it to the correct person until the last second.

    Advice to Management

    Expect to be stressed a lot.


  9. Helpful (2)

    "Satisfactory at best as a last resort company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Quincy, MA
    Former Employee - Marketing in Quincy, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. Jill Group full-time (More than a year)

    Pros

    -Depending on the team, the is opportunity to test and learn
    -People are really nice and friendly

    Cons

    -No one willing to make and own decisions
    -Long Hours
    -Low pay
    -Everything is done last minute without documentation
    -Awful HR process and recruitment
    -Extremely dated technology systems

    Advice to Management

    Treat employees better and maybe they will stay around longer


  10. "Great environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Key Holder in Charlotte, NC
    Former Employee - Key Holder in Charlotte, NC
    Recommends

    I worked at J. Jill Group (More than a year)

    Pros

    Flexible hours
    Positive environment
    Good training program

    Cons

    Coworkers gossip
    Lots of standing
    Not enough money to support yourself if just part time

    Advice to Management

    I loved working here


  11. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture is one of development if you have the right district manager

    Cons

    Not enough internal promotions for seasoned associates

    Advice to Management

    Be genially available



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