J. Jill Reviews | Glassdoor

J. Jill Reviews

Updated March 21, 2019
301 reviews

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2.8
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Linda Heasley
7 Ratings

Employee Reviews

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Pros
  • "Excellent employee discount available (from first day of employment);" (in 11 reviews)

  • "This was a great place to work if you enjoy retail" (in 11 reviews)

Cons
  • "Upper management is perpetually focused on shifting blame when sales targets are missed" (in 25 reviews)

  • "This company has no work life balance" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J. Jill full-time

    Pros

    Great benefits and pay. Team I worked with was fantastic

    Cons

    Largest amount of customer returns I have ever seen in retail


  2. "Overall good sales job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at J. Jill part-time (Less than a year)

    Pros

    Good people to work with

    Cons

    Bad manager who fired for no reason

  3. "Not Paid What You're Worth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead
    Current Employee - Sales Lead
    Neutral Outlook
    Approves of CEO

    I have been working at J. Jill part-time (More than 5 years)

    Pros

    Not paid what you're worth. Like my fellow employees and customers.

    Cons

    They want a lot from you and don't want to pay for it.

    Advice to Management

    Care about your employees.


  4. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Allocation Analyst in Quincy, MA
    Current Employee - Allocation Analyst in Quincy, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. Jill full-time (More than a year)

    Pros

    New leadership has done amazing things for the company. Allocation team is hard working and team atmosphere.

    Cons

    Location and slow to change with the trends. New management has been helping the negative aspects of the company tremendously.

    Advice to Management

    Keep listening to your employees and encouraging change


  5. "part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    great customers, great in store managers

    Cons

    tags too small to read

    Advice to Management

    upper management has unrealistic expectations


  6. "Ok job but little compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Tilton, NH
    Current Employee - Associate in Tilton, NH

    I have been working at J. Jill full-time (More than 10 years)

    Pros

    Good insurance, good vacation and sick time, lots of overtime

    Cons

    Little hourly compensation, management and job expectations for some leadership.

    Advice to Management

    Listen to the associates! Increase hourly rates.


  7. Helpful (1)

    "The company will not give employees enough hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Keyholder in Birmingham, AL
    Former Employee - Sales Associate/Keyholder in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at J. Jill part-time (More than a year)

    Pros

    The customers are loyal and dedicated to brand. Many stock items are an easy sell

    Cons

    The company seems to be in a style quandary. They once stood for quality in natural durable fabrics with lots of cotton and linen. The garments now seem to be more cheaply made and the fabrics are not as durable.

    Advice to Management

    J Jill has some dedicated employees, but the practice of hiring too many Associates at some locations causes those dedicated employees to be unable to get the hours they need on a consistent basis. , if you need 30 hours a week you simply won't get it consistently at J Jill. When you're encouraged to wear brand clothing, but you're only getting 20 hours a week, your entire earnings can be eaten up by trying to stay in brand.

  8. "District Leader"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Jill full-time

    Pros

    Retailer that is growing and tries to keep things simple! Great product and loyal customer!

    Cons

    Need to have more competitive pay and bonuses


  9. "Situation improving"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Jill full-time

    Pros

    Friendly coworkers and the new leadership is seemingly proactive.

    Cons

    Stagnant workplace atmosphere, however that does seem to be changing.


  10. Helpful (1)

    "My Time at J. Jill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tysons, VA
    Former Employee - Sales Associate in Tysons, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J. Jill part-time (More than a year)

    Pros

    worked with cool co workers and managers

    Cons

    hours not flexible
    dress code
    cant climb up the ranks

    Advice to Management

    how about hiring from within the company instead of outside the company more