J. Jill Reviews | Glassdoor

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J. Jill Reviews

Updated January 6, 2018
258 reviews

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2.8
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Paula Bennett
116 Ratings

258 Employee Reviews

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Pros
  • Great Company, Great people, work life balance, friendly environment (in 15 reviews)

  • Excellent employee discount available (from first day of employment); (in 11 reviews)

Cons
  • Upper management is all too often unaware of how their decisions effect POS (in 24 reviews)

  • There are no incentives for opening credit cards yet they ride you to harass customers to open new (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "sale associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great store manager, flexible hoursa

    Cons

    poor clothes discount for employees

    Advice to Management

    give your employees a better clothing dicsount- what they wear- sells


  2. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at J. Jill part-time

    Pros

    Nice environment; Opportunity to become acquainted with a returning customer base;
    Opportunity to work one on one as a stylist/personal shopper;
    Work with high quality merchandise;
    Excellent employee discount available (from first day of employment);
    Wonderful employee style training publications.

    Cons

    Micromagement from regional offices;
    Sales staff required to present the j Jill image (typically by dressing in their merchandise) while the merchandise is very expensive and sales associate pay is very low (minimum hourly wage);
    After the holiday season it is difficult to get more than 6 to 10 hours per week.

    Advice to Management

    After the holiday season, it would probably be better if less associates were retained so each one could have more hours/week. I believe holiday associates prefer this honesty rather than being retained with the false hope of hours they never actually receive.

  3. "good good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good with great pay

    Cons

    bad no overtime for the job


  4. Helpful (8)

    "Looks good but on the resume but don't linger there too long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Quincy, MA
    Former Employee - Anonymous Employee in Quincy, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J. Jill full-time (More than 8 years)

    Pros

    Beautiful office with free parking, and limited shuttle service available to Quincy Center MBTA station for those who commute by mass transit.
    The workforce is passionate about design and quality of the J Jill product.
    Decent employee discount.

    Cons

    Poor work/ life balance. Meetings scheduled at the last minute, and often afterhours with little or no regard for how it impacts associates with childcare responsibilities.
    Interestingly most management is female but oblivious to the inconvenience they cause colleagues who are working mothers, as higher ups are either childless, empty nesters, or hire nannies.
    Ironically the liberal leaning staff isn’t accustomed to working with minorities. A sense of privilege is the norm.
    Salary leaves a bit to be desired.
    Bonuses and profit sharing reserved for management. Meanwhile lower level associates get a cookie before the holidays.
    Lots of drama, issues needlessly escalate and become personal quickly.

    Advice to Management

    Make a meeting schedule ahead of time and stick to it.
    Invest in diversity training seminars for your staff AND management.
    Bring back the sample sales.


  5. "Hard Work Will Get You Nowhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Lexington, KY
    Former Employee - ASM- Assistant Store Manager in Lexington, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. Jill full-time (More than a year)

    Pros

    Decent discount, but I'm male, so that didn't matter much to me. Reasonable work schedule, however, full-time managers should ALWAYS be guaranteed 40 hours per week.

    Cons

    No upward mobility. I was working on a MBA at the time and wasn't even considered to take over for my departing manager who was having a child, even though I had been the assistant for nearly two years. District managers are quite disassociated from the reality of the business. Felt that my gender played a role in how quickly my potential was dismissed.

    Advice to Management

    Invest in diversity, different cultures, genders, education levels.
    Put the people first and the profits will follow.
    Empower employees and associates.


  6. Helpful (1)

    "One star is being nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Base Sales in Tilton, NH
    Former Employee - Base Sales in Tilton, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. Jill full-time (Less than a year)

    Pros

    There are no pros to working here.

    Cons

    Everything. I was on seasonal with the impression I would be staying full time. They told me a week before the date seasonal ended that I wouldn't be staying. I could've found a new job before that date had I known. Horrible hours. This is a 36 hour week for $10 an hour. Not enough pay or hours if you need to pay bills. And over time is iffy. I do not have anything nice to say about this company.

    Advice to Management

    If you hire someone on as a seasonal and you don't plan on keeping them after giving them that impression, don't tell them when they only have a week left. Give REAL full time. Full 40 hour weeks with better pay.


  7. Helpful (1)

    "sales associate"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Jill part-time

    Pros

    good place to work at with good salary

    Cons

    too much pressure for selling the company's products

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J. Jill part-time (More than a year)

    Pros

    Managers usually make accomodations for a fairly flexable schedule.

    Cons

    The biggest downside is the low hourly pay, especially for NYC cost of living, and the employee discount is not a big enough discount.

    Advice to Management

    Pay valuable people more or they will continue to leave when they deserve raises and do not get compensated.


  9. Helpful (3)

    "HORRIBLE company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Albany, NY
    Former Employee - Sales Associate in Albany, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. Jill part-time

    Pros

    Lots of exercise as you'll walk the floor for HOURS with absolutely nothing to do and no customers to assist.

    Cons

    Management are deceitful and manipulative. They will act totally inappropriate, throw you under the bus in a heart beat and then twist things around to seem as if you are the wrong-doer. Harassment, of all kinds, is tolerated and if you complain to anyone, you'll be terminated for some bogus reason. The hourly wages for "seasoned" associates is terrible. It was the worst two weeks of my life!!!

    Advice to Management

    Grow up, take some ethics classes and get over yourselves!


  10. Helpful (7)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Quincy, MA
    Current Employee - Anonymous Employee in Quincy, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J. Jill full-time (Less than a year)

    Pros

    Good benefits and free parking. Convenient location.

    Cons

    J.jill needs to work in the area of diversity and inclusion.
    As a person of color it was a very lonely environment to be in.

    Advice to Management

    Do not speak about diversity but need real action. 98% white women does not equal diversity.


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