J.P. Morgan QA Analyst Reviews | Glassdoor

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J.P. Morgan QA Analyst Reviews

Updated December 10, 2017
55 reviews

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QA Analyst

3.9
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  1. "Employed by JPMorgan Chase For Over 16 Years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Houston, TX
    Former Employee - Quality Assurance Analyst in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at J.P. Morgan full-time (More than 10 years)

    Pros

    Benefits and opportunities for advancement are great here. Also Chase has some of the most updated state-of-the-art systems.

    Cons

    Salaries are not as competitive as other financial institutions

    Advice to Management

    Remember that employees have personal lives and needs and the work-life balance must be upheld


  2. "QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - QA Analyst in Columbus, OH
    Former Contractor - QA Analyst in Columbus, OH

    I worked at J.P. Morgan as a contractor (Less than a year)

    Pros

    There is not pros in this company. I worked in Ohio Columbus and for setting up my machine took them 1 week! For any access it usually take 2/3 days!

    Cons

    Very busy environment. Everyday i had to write at least 20 Test cases . And everyday they have released due to some break

    Advice to Management

    Please be more pro active when people need access to some database!

  3. "Senior QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior QA Analyst in New York, NY
    Current Contractor - Senior QA Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.P. Morgan as a contractor (Less than a year)

    Pros

    Great company with great spirit together with excellent management to work at. With every new project I learnt something new, bot knowledge and skills wise.

    Cons

    Very fast paced environment with challenges and variety of projects. Once you are energetic, detail oriented and can go along well with people, then you will be right fit

    Advice to Management

    Keep up a great work! Your business approach was always appreciated.


  4. "Business/Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business/Quality Assurance Analyst in Phoenix, AZ
    Former Employee - Business/Quality Assurance Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.P. Morgan full-time (More than 5 years)

    Pros

    Best work culture. Great team to work.

    Cons

    Workload around the clock with agencies.


  5. "Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Springfield, MO
    Former Employee - Quality Assurance Analyst in Springfield, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J.P. Morgan full-time (More than 10 years)

    Pros

    Excellent benefits, great company to learn a lot about banking.

    Cons

    Not enough growth to move up.

    Advice to Management

    Excellent work ethic. Love to learn new and exciting things about a company.


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software QA Analyst in Houston, TX
    Former Employee - Software QA Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.P. Morgan full-time (More than a year)

    Pros

    Great company to work for with good benefits.

    Cons

    Sometimes work is hard to handle.


  7. "Loss of Salary to due to "Harmonization""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Quality Assurance Analyst II
    Current Employee - Associate Quality Assurance Analyst II
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J.P. Morgan full-time (More than 10 years)

    Pros

    The majority of its job functions are not terribly difficult or stressful which is the only thing that makes the pay somewhat fair and tolerable.

    Cons

    At some point after numerous mergers and buy outs with other companies such as WaMu for example, employees have had inconsistent titles and salaries. A case in point, I worked for WaMu as a "Workflow" (Supervisor in training) for a number of years and went through the questionable buy out by Chase. Chase basically retained the majority of WaMu's employees and threw them into rolls that were "Company Essential" such as default related and some were placed into rolls that could be considered space fillers. With years of hard work and dedication promotions are typically granted to a select few who have proven themselves. I and many others were legitimately promoted and given a somewhat fair salary which included a small yet appreciated [Annual] bonus for all of our long hours of hard work. As time went on, this must have overwhelmed the system and flooded it with a hodgepodge of inconsistent salaries and made up titles/positions. A process was devised to "level the playing field" called "Harmonization". This stripped away many of our earned and well deserved titles and "Job Levels" which reduced us to hourly employees and bonus ineligible. Since then, annual pay increases have been reduced to little or nothing even though you have met or almost exceeded the expectations of management. This also included the loss of annual bonus payouts. Granted this was not true across the board. Default departments and revenue generating divisions seemed to have had grossly high sums of money at there disposal to compliment their employees with [Monthly] bonus payouts which at times exceeded their monthly salaries based on their performance. Over time the performance standard became conveniently unattainable so that bonuses were no longer paid out in such high volumes and up to now, not at all in most cases. Chase has become larger than life and extremely profitable. The often times forgotten “cogs and sprockets” that make up this vast banking machine called JPMorgan Chase & Co. are now left to fight for promotional positions that are slim to none and most often only available to the favorites of management by not alluding to the postion with everyone. At this point if “Natural Attrition” fails and if you were to look at everything going on with mortgage delinquencies slowly diminishing, smarter less risky loans being issued to customers and investments being geared towards the higher income and successful clients versus the struggling middle class work horses of America, Chase would have no choice but to lay off overstaffed departments or areas no longer deemed relevant such as Fulfillment. Oh wait….. That did happen!!! In conclusion Chase is no different from any of the other “Big” banks out there and even though Chase is a decent place to work it is and always has been geared towards making profits which in turn pleases its shareholder base. Chase places its shareholders first and bases its decisions on what best suites their needs not the needs of its employees, those putting in all the time for peanuts like Barnum and Baileys circus elephants. And we all know what happened to them.

    Advice to Management

    You are not the one doing the work and you honestly don't always have the right answers to solve the problem. Lean on your seasoned and knowledgeable employees for input and advise and for Pete's sake fight to reward them accordingly. If you don't a mutiny could be just over the bow of your ship.

  8. "QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Tampa, FL
    Former Employee - Quality Assurance Analyst in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J.P. Morgan full-time (More than 3 years)

    Pros

    technology is good, people are good

    Cons

    High turnover due to bad management

    Advice to Management

    care about your people


  9. "Challenging work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Analyst in Boston, MA
    Current Employee - Software QA Analyst in Boston, MA
    Neutral Outlook
    No opinion of CEO

    I have been working at J.P. Morgan full-time (More than 10 years)

    Pros

    Provided access to latest tools to assist in performing job. Adequate salaries consistent with job market. Ample time off benefits.

    Cons

    Very expensive health insurance with poor coverage. Promotion from within is sometimes difficult. "Corporate red tape" sometimes a hindrance to getting work done quickly and efficiently.

    Advice to Management

    Hire less contractors and personnel requiring H1B visas.


  10. "qa anylest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - QA Analyst in New York, NY
    Current Employee - QA Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.P. Morgan (More than a year)

    Pros

    one of the best company

    Cons

    io suggest to all work with them

    Advice to Management

    nothing