J.P. Morgan Reviews | Glassdoor

J.P. Morgan Reviews

Updated July 15, 2018
13,824 reviews

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3.7
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13,824 Employee Reviews

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Pros
Cons
  • "Can be a bit bureaucratic; some politics; work/life balance depends on group" (in 792 reviews)

  • "I would say that there where not many cons but the long hours" (in 751 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Vice President"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.P. Morgan full-time

    Pros

    JP Morgan is one of the best places to work. They have top notch experts in every level of the organization and Jamie Dimon is one of the best CEOs in the industry.

    Cons

    The company is very large and moving within the firm can be difficult.


  2. Helpful (1)

    "Loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SAR Investigator
    Former Employee - SAR Investigator
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.P. Morgan full-time (Less than a year)

    Pros

    Look at the company website

    Cons

    Salary Postion, work life balance can be hard sometimes

    Advice to Management

    Keep up the good work

  3. Helpful (180)

    "Overall, a great company. I was happy there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in New York, NY
    Former Employee - Executive Director in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J.P. Morgan full-time (More than 10 years)

    Pros

    Strong brand, ample training opportunities, great corporate responsibility.

    Cons

    Bureaucracy, often too many obstacles to get things done. Many managers and senior leaders are just not good at what they do. Either not good at managing others or simply not good at leading. A title doesn't = effective leadership. I was blessed to have great colleagues and good managers, but that is not always the case for everyone.

    Advice to Management

    Don't bite the hands that feed you. Downsizing is a reality, but often those at the helm making the decision as to whom to cut make the wrong choices. I've seen too many good people get downsized. Also, hold senior leaders and managers more accountable. Tie their compensation to how effectively they manage people and use metrics to support their success and shortcomings.


  4. "Data Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The team tries innovative methods and is quite research oriented.

    Cons

    The company has certain regulations that prevent from certain methods to be used.


  5. "Sr. Devops Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.P. Morgan full-time (Less than a year)

    Pros

    stable environment, a lot of technologies to learn

    Cons

    Perks are not good like other companies in the Dallas area


  6. "Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.P. Morgan full-time

    Pros

    Company offers great learning opportunities

    Cons

    The environment in the company is very competitive


  7. Helpful (1)

    "Great place to try different types of jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President, Senior Risk Analyst in Jacksonville, FL
    Current Employee - Assistant Vice President, Senior Risk Analyst in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.P. Morgan full-time (More than 10 years)

    Pros

    Good benefits and lots of opportunities.

    Cons

    Loyalty does not stand for anything

    Advice to Management

    No job is secure.

  8. "Coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J.P. Morgan full-time

    Pros

    Salary, benefits, pride in working for a great company.

    Cons

    Senior leaders dangle the carrot


  9. "Customer Support Division - Account Management (Credit Card Collections) (Call Center)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J.P. Morgan full-time

    Pros

    Being able to talk to people all day, especially that one's that would be irate, and so angry right off the bat. I would love to take these calls because it really gave me a chance to hear them out, let them tell the story of what happened. Majority of the time it'll be this elaborate unfortunate turn of events that was out of his/her hands or control, and just being able to tell them & let them feel like they're not my customer, they really are a valued opportunity to be able to come up with a solution where they felt better when they got off the phone. Because always, with the angry customers you can almost hear when the stress/ worries begin to fade away and they are just hearing everything you're saying because it would just benefit them in their situation.

    Cons

    Not being able to work with the clients face to face and not only tell them i'm happy, but still show them with the eagerness/willingness to assist.

    Advice to Management

    When I was promoted 6 months after being in CMS (Card Member Services) I was told I would be getting this promotion over to collections, there would be more complimentary time off, my pay would turn into base + commission, incentive oriented goals.


  10. "Great benefits, co-workers are generally good people, never get paid industry standard for what you do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Implementation Analyst II in Tempe, AZ
    Current Employee - Technical Implementation Analyst II in Tempe, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at J.P. Morgan full-time (More than 10 years)

    Pros

    Generally secure employment with fantastic benefits.

    Cons

    You will never get paid industry standard when being promoted internally. Chase prefers outsiders with no experience with Chase's proprietary systems.

    Advice to Management

    Never hire someone from outside for more than the average amount currently being earned in the department or your most experienced people will leave.


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