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    J. Paul Getty Trust Reviews

    Updated October 30, 2018
    98 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    James Cuno
    36 Ratings

    98 Employee Reviews

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    Pros
    Cons

    • "There is little to no room for upward advancement or promotion" (in 5 reviews)

    • "Moreover, it is run more like a for-profit than a non-profit such that communication and transparency are lacking" (in 5 reviews)

    More Pros and Cons

    1. "Assoc. Technical Support Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Associate Technical Support Specialist in Los Angeles, CA
      Former Employee - Associate Technical Support Specialist in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J. Paul Getty Trust full-time (More than a year)

      Pros

      A group of good people manning the help desk. Great sense of camaraderie and a really great sense of humor.
      Great benefits and compensation such as 401a/403b matching, health insurance, paid training, personal days, gym onsite.

      Excellent opportunity for desktop support / help desk job experience.
      Excellent workplace to meet influential people/coworkers and network.
      Excellent opportunity to make extra compensation (double time, overtime) *
      Help Desk has been settled in for some time now, so many of the processes/protocols are already in place.

      Cons

      So many processes and a bit bureaucratic at times, but a necessary evil in order to come to a beneficial outcome from any possibility of a situation.
      If you have a life, sometimes you will have to work the day after holidays given that you are support staff. *
      Please note that I did in fact put a 5 out of 5 star rating for work/life balance and while it may seem contradictory, it is not because I do not have a life outside of work. *

      Advice to Management

      Fight for Off Fridays for the Help Desk!

      And also, thank you for the opportunity.

    2. "The magic will fall apart"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Friendly colleagues, beautiful campus, off-Fridays

      Cons

      Benefits are getting worse every year. Barely making a livable wage in an expensive city. Merit raises are laughable. Often you see cordial and talented staff leave as many are overworked, under-compensated and certainly senior staff don’t recognize/credit these staff members.

      Elitist culture among senior staff (this includes some colleagues who clearly think certain type of work is beneath them)

      Parking. Enough said.

      Advice to Management

      Consider investing in your employees, whether it’s professional development and/or overall well being. Don’t just sugarcoat that you are initiating diversity - do it! How can you expect a positive change in the Getty community when your top senior staff body does not reflect the “diversity pool?” Some folks worked real hard and loyally committed years to the Getty-try to get their thoughts?

      3. Join the J. Paul Getty Trust team
      See Our Latest Jobs

    3. "Senior Staff Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Staff Assistant in Los Angeles, CA
      Current Employee - Senior Staff Assistant in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at J. Paul Getty Trust full-time (More than 5 years)

      Pros

      Wonderful surroundings, and talented interesting people. Benefits. Every other Friday off.

      Cons

      Very little opportunity for increasing your salary. The pay you come in at will not significantly increase over time.

    4. "Security"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at J. Paul Getty Trust full-time

      Pros

      Great people and helpful later on in life

      Cons

      2 campuses and the hours are rough

    5. "Senior Project Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Approves of CEO

      I worked at J. Paul Getty Trust full-time

      Pros

      learn from experts in the field.

      Cons

      high stress/volume of work with pay that is not competitive
      no room for growth

    6. "Great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Museum in Granada Hills, CA
      Current Employee - Museum in Granada Hills, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at J. Paul Getty Trust full-time (More than a year)

      Pros

      Beautiful place to work. Work and life balance. There’s a good sense of team work among departments. Good benefits and incentives.

      Cons

      Don’t have any cons yet. People who work there for the most part have a great appreciation of the setting and art.

    7. "Awesome place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at J. Paul Getty Trust part-time

      Pros

      Beautiful location, friendly workers, and a positive environment to grow in your field and beyond.

      Cons

      Lack of diversity (not including maintenance workers).

    8. Helpful (1)

      "Used to be the best company, getting more and more average with each year"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Systems Analyst in Los Angeles, CA
      Current Employee - Systems Analyst in Los Angeles, CA
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at J. Paul Getty Trust full-time (More than 5 years)

      Pros

      Amazing environment, very nice and smart colleagues. Good compensation package (but gets worse with each year)

      Cons

      New management values art over people. Too many cuts for the employees to purchase more art. The board of directors seems to live in a la la land, completely removed from the masses and caring only about the mission of the museum. One would think that a multi billion dollar organization would care more about people.

      Advice to Management

      Review the medical benefits and introduce a normal deductible PPO. Re-open educational department to give tours and deal with the visitors. The volunteers only know so much.

    9. "Good Place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - California in Brentwood, CA
      Former Employee - California in Brentwood, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at J. Paul Getty Trust full-time (More than 5 years)

      Pros

      A collaborative environment that is fostered by the management team
      Teamwork to solve problems inter departmental
      Compensation and benefits that meet or exceed local companies
      Christmas Party that is very good

      Cons

      Upward Mobility needs to be addressed by management
      More educational opportunities paid for by J Paul Getty
      To many silos that need to be knocked down for sharing of solutions between departments

      Advice to Management

      More Training; More competitive salary.; Increase educational dollars for employees

    10. "An overall positive and healthy environment to work in."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Marketing Coordinator in Los Angeles, CA
      Current Employee - Marketing Coordinator in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at J. Paul Getty Trust full-time (More than 3 years)

      Pros

      Creative environment with passionate employees. Great benefits and time off. Ability to form connections outside of the organization because of the institutions international work.

      Cons

      Limited opportunities for growth. Low paying and significant pay raises are few and far between. In the heart of the worst traffic in LA.

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