J. Paul Getty Trust Reviews | Glassdoor

J. Paul Getty Trust Reviews

Updated January 6, 2019
102 reviews

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3.6
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James Cuno
37 Ratings

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Pros
Cons
  • "There is little to no room for upward advancement or promotion" (in 5 reviews)

  • "You do not lead tours of any kind or use your art history degree in any way" (in 4 reviews)

More Pros and Cons

  1. "project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Los Angeles, CA
    Former Employee - Project Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J. Paul Getty Trust (More than 10 years)

    Pros

    I had a great boss!

    Cons

    The positive attitudes I saw in most didn't flow to all departments.

    Advice to Management

    Keep training managers effectively.


  2. "Visitor Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at J. Paul Getty Trust full-time

    Pros

    Competitive pay, great benefits, co-workers are great, some supervisors are good, and they've started a rotating supervisor interim position.

    Cons

    HIGH turnover rate because they do not hire enough staff and burnout those who are there. You hardly ever get to use vacation time (unless its predetermined) due to lack of staffing. You don't get all the training the job post claims you'll be responsible for and in most cases you won't get that training at all. While some supervisors are fantastic, the others are not. If you try to enforce policy these supervisors will almost always contradict you, thus making you seem like you don't know what you're doing. Management is also a headache of its own. They make decisions that they have no idea how things actually work. They stay off the floor 99%. Let it be known that you will NOT be in the galleries unless you apply for Security. You do not lead tours of any kind or use your art history degree in any way.

    You will give information about current exhibitions, rent out Audio Guides, distribute listening devices, greet people, but mostly point people to the restrooms.

    Finally get use to "The Getty Timeline". Things work on their time and it is VERY slow.

    Advice to Management

    Get on the floor and see what actually happens. Have meetings with staff that actually works with the public. See what works and what doesn't work.

  3. "Librarian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at J. Paul Getty Trust part-time

    Pros

    It is a beautiful place to work. Also, employees get a meal discount at the restaurant.

    Cons

    Part time doesn't receive benefits.


  4. "Getty"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Paul Getty Trust full-time

    Pros

    Benefits, clean environment, helpful admin

    Cons

    Management, commute to work, too big


  5. Helpful (1)

    "The magic will fall apart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly colleagues, beautiful campus, off-Fridays

    Cons

    Benefits are getting worse every year. Barely making a livable wage in an expensive city. Merit raises are laughable. Often you see cordial and talented staff leave as many are overworked, under-compensated and certainly senior staff don’t recognize/credit these staff members.

    Elitist culture among senior staff (this includes some colleagues who clearly think certain type of work is beneath them)

    Parking. Enough said.

    Advice to Management

    Consider investing in your employees, whether it’s professional development and/or overall well being. Don’t just sugarcoat that you are initiating diversity - do it! How can you expect a positive change in the Getty community when your top senior staff body does not reflect the “diversity pool?” Some folks worked real hard and loyally committed years to the Getty-try to get their thoughts?


  6. "Senior Staff Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Assistant in Los Angeles, CA
    Current Employee - Senior Staff Assistant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Paul Getty Trust full-time (More than 5 years)

    Pros

    Wonderful surroundings, and talented interesting people. Benefits. Every other Friday off.

    Cons

    Very little opportunity for increasing your salary. The pay you come in at will not significantly increase over time.


  7. "Security"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Paul Getty Trust full-time

    Pros

    Great people and helpful later on in life

    Cons

    2 campuses and the hours are rough

  8. "Senior Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at J. Paul Getty Trust full-time

    Pros

    learn from experts in the field.

    Cons

    high stress/volume of work with pay that is not competitive
    no room for growth


  9. "Assoc. Technical Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Technical Support Specialist in Los Angeles, CA
    Former Employee - Associate Technical Support Specialist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Paul Getty Trust full-time (More than a year)

    Pros

    A group of good people manning the help desk. Great sense of camaraderie and a really great sense of humor.
    Great benefits and compensation such as 401a/403b matching, health insurance, paid training, personal days, gym onsite.

    Excellent opportunity for desktop support / help desk job experience.
    Excellent workplace to meet influential people/coworkers and network.
    Excellent opportunity to make extra compensation (double time, overtime) *
    Help Desk has been settled in for some time now, so many of the processes/protocols are already in place.

    Cons

    So many processes and a bit bureaucratic at times, but a necessary evil in order to come to a beneficial outcome from any possibility of a situation.
    If you have a life, sometimes you will have to work the day after holidays given that you are support staff. *
    Please note that I did in fact put a 5 out of 5 star rating for work/life balance and while it may seem contradictory, it is not because I do not have a life outside of work. *

    Advice to Management

    Fight for Off Fridays for the Help Desk!

    And also, thank you for the opportunity.


  10. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Museum in Granada Hills, CA
    Current Employee - Museum in Granada Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Paul Getty Trust full-time (More than a year)

    Pros

    Beautiful place to work. Work and life balance. There’s a good sense of team work among departments. Good benefits and incentives.

    Cons

    Don’t have any cons yet. People who work there for the most part have a great appreciation of the setting and art.