J Sainsbury Reviews | Glassdoor

J Sainsbury Reviews

Updated September 13, 2017
58 reviews

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J Sainsbury CEO Mike Coupe
Mike Coupe
25 Ratings

58 Employee Reviews

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Pros
  • Best environment to work and company is very helpful towards it's colleagues (in 40 reviews)

  • Fairly good pay for retail work (in 86 reviews)

Cons
  • Team Leaders can be given a lot more responsibility than managers which can be a bit draining but you learn so much about management (in 73 reviews)

  • Work-life balance can be difficult at times (in 28 reviews)

More Pros and Cons

  1. "online delivery driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Delivery Driver in London, England (UK)
    Current Employee - Online Delivery Driver in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury full-time (More than a year)

    Pros

    you learn about work ethic and customer service which may stand you in good stead when you look for a new job, which you definitely will do

    Cons

    terrible pay, terrible hours, terrible management.

    your average day will start off with you arriving for work and logging into a door to door handset (d2d). this is when you see how many deliveries you have that day, no two days are the same as you may have 8 drops for a 9 hour shift all the way up to 21 or 22 drops. you then have to fill out a vehicle check sheet, which is a very basic safety test (lights, mileage, fluid levels etc) you check tyre pressure and tread once a week. i was told once when my van had a flat tyre just to go out on it as it will take too long to change vans over (laziness over safety). all, and i mean all, of the vans are overdue services which seems unsafe to me but oh well i've only got to drive it for 9 hours and pray nothing happens. once the vehicle check is complete you then have to scan off all of the boxes (totes) to be delivered that day, once you are sure you have everything on board and you have your delivery sheet and paperwork ready you can leave. all of the above will take between 15-30 minutes depending on how fast you work and how much pressure you are being put under by your manager not to be late. if you are lucky enough to have a van with a satnav that actually works you can leave, if not it's back into the office to ask for one that does. this usually results in you being late for your first two or three customers. great.

    be prepared to lug 50 2 litre bottles up to a 4th floor flat that doesn't have a lift and barely get a thank you for it (no exaggeration it actually happens). if you query this with management they'll just tell that all the competitors do it so we have to do it. be prepared for moany customers nagging about use by dates and the they're last order which you can literally do nothing about, and be prepared for delivery routes that could give you 6 deliveries in an hour which is obviously impossible.

    if you like eating meals at regular times, forget about it as your shift patterns will put a stop to that, and if you have a weak bladder don't bother even applying as you may go a whole 10 hour without the opportunity to use a toilet. additionally, if you value your home and social life be prepared for that to come to a stop, in 1 year of working i've been scheduled off for only 2 full weekends. it's impossible to plan social activities as you will probably being working the late shift at weekends as all the old school drivers will get favourable shifts such as earlies and weekends off. you are not guaranteed hours so if you are contracted for 39 hours a week don't bank on actually getting that amount every week which obviously has a big effect on payday. on payday you will almost always be short timed for 'clocking out early' make sure you keep a record or diary of all hours worked and query when underpaid.

    management are truly some of the most vile disgusting people i have ever had the displeasure of meeting in my life, all lazy and ready to point the finger at someone else if something goes wrong

    all in all a truly horrific job that will ruin you life.

    Advice to Management

    realise that we are people and not a commodity, we have feelings, emotions and lives


  2. "TU Clothing General Assistant (Worst place to work)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TU General ASSISTANT in Woking, England (UK)
    Current Employee - TU General ASSISTANT in Woking, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    -It is like a family regardless of how old you are and everyone knows each other.
    -Shoppers are generally friendly.

    Cons

    -Cannot take April/December off as holiday so when can students take time off? We have exams in May half term and that only leaves Summer.
    -Very restrictive in shift swaps, have to give 4 weeks notice which is ridiculous for parties etc that you find out about last minute.
    -Nasty colleagues, nasty/spiteful management purposely trying to cause difficulty in your lives.
    -Management don't care if you have school/college that restricts your working hours, expected to leave college early instead of changing your shifts.
    -Cannot alter your shifts.
    -Pay is low for under 18s
    -Only 10% discount

    Advice to Management

    Instead of gossiping and spreading rumours, lying to your staff about the rules of the company, invest more time into training them. Understand that students have to balance their lives and work is not priority!

  3. Helpful (2)

    "Terrible management and no career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Holborn, England (UK)
    Current Employee - Software Engineer in Holborn, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at J Sainsbury (More than a year)

    Pros

    No real pressure, fairly relaxed and flexible working if you end up on the right team

    Cons

    Projects either get scrapped half-way in or are doomed from the start. Projects that are good take forever to get delivered - some people have worked here for 2 years without anything they've written going to production.
    Too much politics - you'll get told everything is improving but nothing happens.
    No budget for decent personal development
    A very mean, low margin company that's full of 'bean counters'

    Advice to Management

    Admit that you can't run a software development team and outsource again or reboot everything again and do things properly.


  4. Helpful (1)

    "actual worse job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Cashier in Crystal Palace, England (UK)
    Current Contractor - Cashier in Crystal Palace, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury as a contractor (More than 3 years)

    Pros

    my regular friendly customers is about the only thing that kept me going
    i suppose 10% discount can be seen as a positive

    Cons

    Management give no care about you whatsoever
    Unrealistic expectations of all staff
    Staff are never properly rewarded for good things they do unless it is a member of staff who is close to the management team
    Sickness and absence procedures are just ridiculous and unfair and management dont actually take into consideration of what you are going through (such as family issues or really bad health conditions)
    HR nearly always mess up your pay and are quick to take money when they over pay you even though you've been underpaid for months
    short timed a whole hours wage if your just a minute late
    no opportunity whatsoever to progress
    very bad overall
    they disciplined an elderly lady for being off of work despite her having a heart attack within work and knowing her situation.

    Advice to Management

    just a total clean up, hire people who are actually doing their job and sack people when theyve had continuous amounts of complaints from both staff and customers for poor conduct. Pay more attention to the bigger issues rather than silly things such as absences (unless serious and taking the micky)


  5. "Live well on less wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Colleague in Folkestone, England (UK)
    Current Employee - Colleague in Folkestone, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J Sainsbury part-time (More than 5 years)

    Pros

    5 min walk from my home.
    Nice colleagues.

    Cons

    Low wages, some bad and lazy managers, not employing new staff on decent hours when other colleagues leave.
    Expecting you to break your back for low wages and doing too much multi-skilling.

    Advice to Management

    Sort it out quickly and listen to all staff feedback and act on it ASAP before more and more leave.
    The moral in stores is getting really low and staff in stores are fed up with being underappreciated and being paid low wages for the amount of work they have to do.


  6. Helpful (6)

    "Sinking ship?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in London, England (UK)
    Current Employee - Data Scientist in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury full-time (More than a year)

    Pros

    I have been working on a variety of projects, in different areas of the business, and with different data, both structured and unstructured.
    The team is (was?) great, highly skilled and creative individuals who are fun to hang out with.

    Cons

    The business is reluctant to change and work actively to against it. Recommendations based on data are often easily dismissed. If you have found a team that collaborates, there is usually another one coming in playing short sighted politics.
    The senior management in the data team is unable to get on with a restructure that started over a year ago.
    The tech stack is not fit for purpose (Windows 8, github blacklisted...) and the laptops are almost dying from the anti virus software that scans every read and write.
    There is no career progression internally, even though positions are open in the team. Salaries are not reviewed.
    Ideas for a new use of data or to solve a business problem are not appreciated, even if you can show they work with a POC prototype. There is a data innovation lab, but you are not able to work with them because 'there is no business value'.
    A number of people have left, are under notice, or are planning to leave.

    Advice to Management

    Stop talking and start doing. Learn to value the skills and personalities you have (had?) in your team. Get rid of windows 8, this is 2017.


  7. "Best stay in retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in London, England (UK)
    Current Employee - Customer Service Assistant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Great work flexibility, a great place to in work retail if you have commitments outside of work. The application process is straightforward and arranging interview dates flexible.

    Cons

    There is a lack of support for staff wanting to progress outside of retail. There are limited opportunities in retail and reduced resources available in convenience local stores.

    I attended an interview and it seemed to go well, unfortunately when I asked for feedback it was very informal and seemed personal. The interviewer advised I was best suited for a future in retail despite applying for an office job at Holborn.

    Advice to Management

    Encourage internal progress, even from the shop floor. There are graduates wasting away on the shop floor wanting more job satisfaction. Also more support is need for staff (excluding management) on the shop floor.

  8. "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kidlington, England (UK)
    Current Employee - Anonymous Employee in Kidlington, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The discount? - maybe, although that's debatable!

    Cons

    Rude managers, unwilling to listen to suggestions from lower paid individuals, will only go with their ideas even if they clearly wont work. Staff treated with no respect and are purely seen as numbers - once you clock in you may as well be lobotomised and become a robot. Crap pay, crap treatment and no praise for doing a good job. I'll be leaving soon and it can't come soon enough, they've lost the family business caring aspect they used to have and now purely look after the shareholders - whilst there is a duty to do this at least try to find the balance.


  9. "They're not ready for technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at J Sainsbury full-time (More than a year)

    Pros

    - Your job can impact millions of customers
    - It's good if you are a contractor, you get paid better
    - Willingness of improving by changing structure

    Cons

    - No project can go be delivered
    - Shift to Agile not happening
    - Ever changing structure
    - Prepare for endless paperwork (literal paperwork) to be filled for technology projects
    - Incompetent management, non technical
    - All in the hands of contractors acting as mercenaries

    Advice to Management

    If you're really into doing technology. Start by listening to your people and getting rid of the dead weight currently blocking all the project pipeline.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in London, England (UK)
    Current Employee - Department Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J Sainsbury (More than 10 years)

    Pros

    Discount card and pension scheme

    Cons

    If your face fits, long hours is expected and no more thought of.

    Advice to Management

    You are supposed to be a fair employer, treat all colleagues equal.


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