J Sainsbury Reviews | Glassdoor

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J Sainsbury Reviews

Updated January 21, 2018
1,120 reviews

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Current Employees

3.5
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J Sainsbury CEO Mike Coupe
Mike Coupe
377 Ratings

1,120 Employee Reviews

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Pros
  • good pay nice colleagues can be a great place to work (in 133 reviews)

  • Benefits staff discount cards nectar card coupons nectar balance (in 89 reviews)

Cons
  • poor work life balance standard rate (in 37 reviews)

  • Staff get away with saying a lot of bigoted stuff (including the line managers/team leaders) which can feel quite alienating if you're not a bigot (in 91 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury full-time (More than 5 years)

    Pros

    10 per cent discount

    Cons

    Poor salary
    Rubbish holiday
    Work politics
    Rubbish hours
    Useless great place to work
    Internal transfer treat you like animal

    Advice to Management

    Always pushing for more regardless how much you do never acknowledge how good you are treat you like animal


  2. "An okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant
    Current Employee - Customer Service Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Money is okay, the staff were friendly

    Cons

    They will probably mess you around

  3. "Too bad you don't listen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Groceries Online Shopper
    Current Employee - Groceries Online Shopper
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    Good people, staff mostly friendly

    Cons

    Huge gaps in process alignment, poor line management in terms of discipline, some staff get away with too much when it impacts on others.

    Advice to Management

    Listen to current staff and take cognisance of their service improvement requests.


  4. "Not bad for a part-time job whilst in education"

    StarStarStarStarStar
    Current Employee - General Assistant
    Current Employee - General Assistant

    I have been working at J Sainsbury part-time

    Pros

    Decent pay for under 18 (£5.97 up to £8.00 after 6 months)
    10% Discount (up to 15% at times)
    Good holiday times

    Cons

    Management always busy
    Usually understaffed when more staff is needed


  5. "good job for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time

    Pros

    - good pay
    - easy job
    - relaxed

    Cons

    -lengthy recruitment process
    -no many hours available


  6. "Too Much Stress For Too Little Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sainsburys Counter Assistant in Coventry, England (UK)
    Current Employee - Sainsburys Counter Assistant in Coventry, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    - Colleague Discount at Argos & Sainsburys)

    Cons

    - High stress job
    - Management ignore you when you do a good job, but come down like a ton of bricks when you make a mistake
    - Little patience when it comes to training new staff
    - Workload increases, but the time you are expected to do it in remains the same
    - Frequently understaffed (due to the reasons above, which in turn creates even more problems)

    Advice to Management

    - Stop expecting people to do more work in the same amount of time and with less staff, then wonder why there are so many mistakes being made and colleagues leaving
    - If you don't have enough staff to run a particular section of your store then consider bringing in temp agency workers for that section like you do at Christmas


  7. "process and compliance manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Sainsbury full-time

    Pros

    allways given an opportunity to go

    Cons

    takes a long time to change anything

  8. "Some petty Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Shifts go quickly. Pay decent compared to other firms.

    Cons

    Some management, especially "under management" can be patronizing, blinkered & childish. You ask a perfectly reasonable question and they look at you half-cocked and start treating you as an idiot. They seem forget I've been her a few months and they a decade...I now don't open my mouth unless I have to...

    Advice to Management

    Grow up & stop being petty!


  9. "Design assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Merchandiser in Coventry, England (UK)
    Current Employee - Assistant Merchandiser in Coventry, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J Sainsbury full-time (Less than a year)

    Pros

    Travel as you work your way up
    Good wage
    Fun team
    Good values

    Cons

    Can sometimes be long hours, depending on the amount of work


  10. "Worst job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Groceries Online Shopper
    Current Employee - Groceries Online Shopper
    Doesn't Recommend
    No opinion of CEO

    I have been working at J Sainsbury part-time

    Pros

    Can have earphones in during hours shop is closed.

    Cons

    Starts at 4am which affects the rest of the day and means you barely get anytime with family/partner if they work a 9-5.

    Don't get a premium for working unsociable hours, we earn the same as day staff.

    Unrealistic targets - really old handsets with constant problems means IPH is frequently just not possible, but management don't take this into account.

    Patronising management/team leaders - threatened with 'we can see everything you do', constantly belittled for not picking fast enough, called back for stupid things like shopping being slightly over tote whch would be quicker to just fix themselves. Always talk to online shoppers like they're stupid.

    Unappreciative managers - get told you're doing overtime 10 mins before end of shift without being told a time you'll be done, don't even get a thanks at the end of it.

    Rubbish breaks - worked over 9 hours with only a 10 minute break because they wouldn't tell in advance how long overtime would be.

    Bad health and safety - when the shop is closed everyone leaves crates, boxes, bits of plastic, spilt milk etc everywhere so you're constantly tripping up.

    Advice to Management

    Listen to staff!! Lower IPH or fix problems staff tell you about, especially those who have been there for years. Stop patronising non-management staff.

    Tiring and boring- Totes when full are really heavy and it damages your back to twist them around corners of aisles (which you have to do to hit IPH). You just pick up an item, scan it and put it in a box for 4/6 hours straight which is mindnumbing.


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