J-W Research Reviews | Glassdoor

J-W Research Reviews

Updated August 11, 2017
64 reviews

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3.0
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Alan Wilson
16 Ratings

64 Employee Reviews

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Pros
  • Good pay, lost of freedom, sometimes fun and exciting (in 11 reviews)

  • Flexible schedule, decent pay and great team leaders (in 3 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "MasterCard Marketing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BMO MasterCard Sales Associate in New York, NY
    Former Employee - BMO MasterCard Sales Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J-W Research (More than 3 years)

    Pros

    Great work environment for everyone

    Cons

    Not as structured as otherwise thought


  2. "Happy"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    pay, people, schedule, location, happiness

    Cons

    none really it was great to be there

  3. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Victoria, BC (Canada)
    Current Employee - Sales Associate in Victoria, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J-W Research full-time (Less than a year)

    Pros

    good experience to learn how to sale and how to talk

    Cons

    even good experience to learn sales, but not good company


  4. "Don't APPLY: Horrible management and horrible company In general"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at J-W Research full-time

    Pros

    Good pay
    Paid travel but my goodness they gotta have something to getcha for such a horrible job.

    Cons

    Management is extremely poor and disorganized.
    Everything was a con, not a healthy work environment.
    Seeing customers unhappy with JWR and PCF
    I'm

    Advice to Management

    Put more time into trainging your staff. I don't support this company at all. Management should be with the new employees at all times. Being on the phone isn't the same as in person training.


  5. "Good company, just sales goals might be hard to meet"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Not bad training and good people and helpful, timely pay

    Cons

    Sales goals hard to meet


  6. "Non transparent cheating exploitative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FMR in Surrey, BC (Canada)
    Current Employee - FMR in Surrey, BC (Canada)
    Doesn't Recommend
    Disapproves of CEO

    I have been working at J-W Research part-time (Less than a year)

    Pros

    Few good managers who do not hound you like the current one
    Flexible timings

    Cons

    Cheat you out on promised bonuses
    Do not pay out earnings like other companies in the name of less SPH.
    Exploitative and discriminatory suddenly altering employment terms without extra compensation
    No benefits no vacation pay given

    Advice to Management

    Be more transparent and try to match other contemporary companies in wages and benefits.


  7. "only if u need money"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    solid money and little downside
    do able for a bit of time

    Cons

    not enjoyable, management often late and unresponsive

    Advice to Management

    be more reliable

  8. Helpful (2)

    "Awful company but a good learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Vancouver, BC (Canada)
    Former Employee - Sales Representative in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at J-W Research full-time (Less than a year)

    Pros

    - It was a good learning experience. I worked as a sales rep in the Vancouver/North Vancouver Superstores selling PC Mastercards. It gave me a chance to build up my resume and attain sales experience. This is a hard job and they fail to mention the difficulty in the interview, hence the high turnover rate and why they hire absolutely any one with a pulse.

    - Helped me to self-reflect and realize the exact work environment that I did not want to work for in the future.

    Cons

    - Dated commission tiers, the commission tiers to attain a higher salary were based on a time before the explosion of credit cards, when many regular shoppers did not have the PC Mastercard, and had no idea of the dangers of credit cards. A telling sign of the dated commission tiers was the fact that my supervisor (who was supposed to be the best sales rep of the team) couldn't even achieve the most basic commission tier. I had one of the highest Sales per Hours in the region, approximately 1.05, but I was not rewarded at all for this, instead they cut my salary because of the performances of team members.

    - Terrible motivation tactics. During my time there, they started to spy on the sales rep on a regular basis (even daily), and they called you every hour to check in on your sales goals. Most of the time the phone calls would be detrimental to your sales results as you would waste 15 minutes arbitrarily going over your sales strategy. Every phone call was exactly the same, with the supervisor giving the same talk every day.

    - Awful company from top to bottom. The upper management does not give you the slightest consideration, they fail to look at the big picture. Numbers is all that matters to them. As opposed to taking a proactive approach to low sales numbers, they just keep cutting the salaries of the team as a whole.

    - The lower management and supervisors are the scum of the earth. They relay the commands of upper management, without giving a moments thought into how they should implement the management's ideas .

    Advice to Management

    Take a good hard look at your company. You need to have a rethink about how you deal with your sales reps. The sales reps are the only ones making your company remotely relevant. Your current strategies are a complete waste of time. For example, your lower management tries to get sales reps to care about the TEAM attitude and mentality, in an INDEPENDENT work setting. The team results mean nothing to the sales reps, and always bringing it up does little to motivate the reps.

    You have a one size fits all approach to sales targets thats needs to be adjusted and thought through better. If you put a little forethought into the company, it wouldn't have such a terrible reputation.


  9. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader
    Former Employee - Team Leader
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J-W Research full-time (More than 3 years)

    Pros

    Great sales experience to build up the resume

    Cons

    Depending on the managers you work with


  10. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Burnaby, BC (Canada)
    Former Employee - Sales Representative in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J-W Research (Less than a year)

    Pros

    good pay. flex hours. supportive management

    Cons

    sales are sales... be ready to meet all kind of people

    Advice to Management

    less push on sales people, sometimes it's nothing about mindset


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