J. Walter Thompson Worldwide Reviews | Glassdoor

J. Walter Thompson Worldwide Reviews

Updated May 24, 2017
370 reviews

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370 Employee Reviews

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Pros
Cons
  • Poor work life balance, small teams for too much work (in 21 reviews)

  • Incredibly long hours for no compensation (in 26 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Benefits, Limited Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than 3 years)

    Pros

    You'll be surrounded by incredibly talented, creative people. I enjoyed the culture of the company.

    Cons

    If you want to move up in the ranks, you'll probably have to go somewhere else to get a promotion and raise.


  2. Helpful (1)

    "Great global company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New York in New York, NY
    Former Employee - New York in New York, NY

    I worked at J. Walter Thompson Worldwide (More than 3 years)

    Pros

    Lots of high quality talented people

    Cons

    salaries aren't always competitive to market


  3. "Just the right place to work & grow, stay motivated, look forward to challenges and in the end just be fulfilled."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in San Jose, CA
    Former Employee - Senior Account Executive in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than a year)

    Pros

    Extremely strong Studio and Account Management teams.

    Cons

    Should strengthen support functions like HR, Administrative roles and Concierge.

    Advice to Management

    Must look at bringing about a whirlwind change in how Planning & Creative effortlessly leads to evoking a consumer insight.


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  5. Helpful (7)

    "A toxic environment only beneficial to the top people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in Atlanta, GA
    Former Employee - Creative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than 3 years)

    Pros

    J. Walter Thompson is a big name, so I guess it looks decent on a Resume. The office is relatively nice with a good view.

    Cons

    The agency is toxic. Upper management runs things with only their best interests in mind.

    Account Management runs things for the most part by pushing fear and keeping client relationships tight. Juniors generally hate their managers who treat them like kids. They have a very high impression of themselves and rarely come to meeting they should be a part of.

    Creative Management does not set up the place to succeed. They are more focused on personal advancement vs. agency advancement. The team has done everything possible to bring in as many yes-men/women they can and push out all independent thinkers. They put a premium on design with little knowledge or ability to push concepts. This is evident in the work being produced. Promotions and higher ranking positions have been given to friends who help tow personal agendas. There are many accounts of unprofessional behavior from public intoxication outbursts to promoting inappropriate employee politics. The most toxic department in the agency.

    Strategy is fairly useless bringing very little insights and spending tons of the client's money to justify their existence.

    The social team are wildlings, fighting to have any kind of impact on what the agency is doing. While they bring insights, their mentality to fight for importance kills any collaborative ability to work with creative.

    HR is lost and in over their heads. They'll talk in circles to hide their lack of experience.

    Overall the whole agency isn't being managed. Protocols change every couple months, but every move has been a big failure...i.e. strategy approving and killing creative ideas. Essentially no one is at the steering wheel and the business sways with departmental power struggles. Because of all this, I witnessed the agency culture erode making it the most toxic environment I've ever worked in and causing the agency to earn a very poor reputation.

    Advice to Management

    For the management of the management, just know what's going on. This is not a creative agency. It's being pushed to design studio who will work clients like shady sales people. A lie may get yourself 6 months more of billings, but put another notch in the bad reputation the agency is building up.


  6. "Amazing Opportunity for a Jr. Creative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Copywriter in New York, NY
    Former Employee - Junior Copywriter in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than 3 years)

    Pros

    Great Culture
    Beautiful Office
    Upper management does a great job of helping younger creatives to learn and push themselves
    Most wonderful people I've ever worked with
    Very aware of work/life balance
    Travel

    Cons

    Lots of concepting for little reward
    Has difficulty selling really good work to client
    Long hours for pitch work

    Advice to Management

    Management needs to put a creative review system in place for promotions and raises. This way, people have something to work towards in addition to awards shows.


  7. "Amazing Coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at J. Walter Thompson Worldwide full-time (More than 3 years)

    Pros

    JWT is a place that thrives on creativity and opportunity. If you want a challenge all you have to do is ask and you'll be engaged.

    Cons

    Lack of resources. This makes all those wonderful ideas difficult to execute.


  8. "Overall, a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in New York, NY
    Former Employee - Senior Account Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Welcoming culture, opportunity to participate and cross pollinate to other clients and new business

    Cons

    Salary could be improved. Hard to get promoted


  9. Helpful (1)

    "Principal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Greenwich, CT
    Current Employee - Principal in Greenwich, CT
    Recommends
    Positive Outlook

    I have been working at J. Walter Thompson Worldwide full-time (More than 3 years)

    Pros

    We believe in the power of the big idea, the value of strong design and the critical importance of insight led strategy.
    We partner with clients big and small, listen carefully, and use passion and experience to identify
    the key insights that connect a brand with their target to drive results.

    Cons

    The business is growing so there is a lot of great work to be done!


  10. "Its a good gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Director in New York, NY
    Current Employee - Creative Director in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. Walter Thompson Worldwide full-time (More than a year)

    Pros

    The money is good and the people are nice. I like that I can go home at decent hour if I like to.

    Cons

    The work can destroy your creative soul. Some people don't have your back, it's very old school thinking

    Advice to Management

    It's very dis functional but every ad ages is


  11. "finance associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Associate in Atlanta, GA
    Current Employee - Finance Associate in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. Walter Thompson Worldwide full-time (More than a year)

    Pros

    Stress free work environment, lots of holiday/vacation time, flexible work schedule, fun environment, ability to set your own schedule, work closely with multiple divisions, upbeat atmosphere,

    Cons

    low pay, not much room for advancement, upper management runs the show and keeps the never ending turnover going, constant turnover in every department except for upper management, and its designed that way

    Advice to Management

    Promote from within and give your employees guidelines and a path for upward mobility. Quick abusing your perks and share the benefits of our labor. Management does the least work, and rely on overworked employees to cushion their own salaries


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