J. Walter Thompson Worldwide Reviews | Glassdoor

J. Walter Thompson Worldwide Reviews

Updated June 20, 2017
376 reviews

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376 Employee Reviews

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Pros
Cons
  • Poor work life balance, small teams for too much work (in 22 reviews)

  • Incredibly long hours for no compensation (in 26 reviews)

More Pros and Cons

  1. "Full time for 5+ years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends

    I worked at J. Walter Thompson Worldwide full-time (More than 5 years)

    Pros

    Benefits, Culture, Summer Days, Upward Mobility

    Cons

    There is a philosophy of saying "yes" to clients even when "no" is actually the only realistic answer.

    Advice to Management

    Put your team (employees) first, clients second.


  2. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copywriter in New York, NY
    Current Employee - Copywriter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Perks, lots of freedom, open work space, very trusting of employees, ECD's and higher level management are always willing to hear from the little guy

    Cons

    Hard to move up within the company, No formula for raise system or promotions

  3. "Great agency, loved working there!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prod Business Manager in Chicago, IL
    Former Employee - Prod Business Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than 3 years)

    Pros

    Great accounts to work on.

    Cons

    Found it difficult to advance within the company


  4. "Don't believe the hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than a year)

    Pros

    There are some great people and the work is sometimes interesting. There are a lot of accounts so there is room to move around

    Cons

    The egos are huge, the management vision does not have any relation to the actual work being done, and there's little work-life balance


  5. "Got bored of waiting for it to turn the corner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Planner in New York, NY
    Former Employee - Strategic Planner in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than 8 years)

    Pros

    Great people spread around. Good benefits. Nice office. Well intentioned.

    Cons

    Worst management in history. Unable to channel the undeniable talent in the agency into something productive. Obtuse creative leadership and powerless agency management.

    Advice to Management

    Replace yourselves.


  6. "Great benefits, lots of changes going on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J. Walter Thompson Worldwide full-time (More than a year)

    Pros

    Great benefits, compensation, salary and for the most part, the employees.

    Cons

    No semi-annual or annual reviews.


  7. "Was a learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than a year)

    Pros

    Learned alot. Had some great co workers.

    Cons

    Upper management is typical for a large corporation...

    Advice to Management

    Try listening.

  8. Helpful (8)

    "Disappointed in Atlanta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experience Department in Atlanta, GA
    Former Employee - Experience Department in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than a year)

    Pros

    The office is beautiful. The compensation was appropriate. There is a bar in the office where workers could gather and socialize a bit. I felt very welcomed by my team when I first started. There was some light travel to the Dallas office.

    Cons

    There were situations where managers bullied and played favorites with who they gave/didn't give work to. No compassion for employees dealing with health issues (some life-threatening). There was an instance where the manager wanted to fire an employee, but couldn't, so he said he would "make their life hell" until they quit. Generally, I felt like a pawn in a game played by management surrounded by lots of closed door conversations and whispering. This office is full of office politics and gossiping, so much so that it severely impacted my ability to focus on work and I left with meager additions to my portfolio. Be expected to respond to work requests night and day (and weekends). Also, there is the typical corporate agency image trying to be conveyed that everything is about making daring, fresh, creative work, but that was rarely the case. Sadly, the amount of remarkable, original, inspired work I saw was zero.

    Advice to Management

    Please replace the Experience Team management with those who place emphasis and importance on quality work and who do not approach a situation with only the perspective of what they, personally, can "get out of it". Also, having managers who don't take multiple vacations a month and who are actually present would help employees a lot.


  9. Helpful (3)

    "Love every minute of it, even the parts I hated (a lot of them), and am glad I am LONG GONE!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Planner in New York, NY
    Former Employee - Account Planner in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at J. Walter Thompson Worldwide full-time (More than 5 years)

    Pros

    Old agency with a fantastic legacy. Incredible network. Great resources. Exciting to be part of something global and collaborate (which rarely happened and when it did it was always a crap show about who was going to get credit for the revenue).

    Cons

    The oldest, stodgiest, most incompetent management in the world whom insists agencies need to be run like it's 1972. They love TV and garbage print design. They hired a digital guy to be President of North American and he has been a failure (the guy in Asia is good). They cannot hang on to contemporary talent with the skills needed for tomorrow. All of them quit within 12 months. So they hire TV hacks from the likes of Crispin, etc... The New York office is a toxic poison pit of nitwits. I have watched them destroy Chicago (Detroit is a joke), try to ruin Atlanta, turn Inside and Action into jokes, and now they are in the process of screwing up Digitaria (the latest toy - anytime they feel inadequate, they buy another company and screw it up because they are so arrogant in their own ignorance). They simply cannot get out of their own way.

    Advice to Management

    Dismantle the New York office and set up smaller staffed offices near the client locations like Royal Caribbean, and Kimberly Clark, etc... It's too big, too expensive, too dysfunctional and the people running it their are too stupid. When I started that office was 1,000 people. It's like 400 now and it just isn't getting any better. Once Bob leaves, have the new guy get rid of everyone working there prior to 2000 for starters.


  10. "the more things chance, the more they stay the same"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative in New York, NY
    Current Employee - Creative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Walter Thompson Worldwide full-time (More than 8 years)

    Pros

    Good culture, big enough to have good variety of work and people, attracts good talent. Loyal clients.

    Cons

    poor salary review frequency, can't keep good people, upper management turnover and over-promise of change.

    Advice to Management

    Figure out who we are, commit and make change happen.


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