JC Resorts Reviews | Glassdoor

JC Resorts Reviews

Updated April 25, 2017
14 reviews

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3.7
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Paul Reed
6 Ratings

14 Employee Reviews

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  1. "Insides Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JC Resorts full-time

    Pros

    Cool employees, good training, food provided

    Cons

    New roster every week, repetitive


  2. "If you're smart enough to research on Glassdoor, you're smart enough not to take this job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leisure Sales Agent in San Diego, CA
    Former Employee - Leisure Sales Agent in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JC Resorts full-time (More than a year)

    Pros

    Better pay than the industry standard. Free stay with meals once a quarter. Great learning experience. Free employee lunches. Sales incentives.

    Cons

    Other departments named the call center "The Dungeon" due to its lack of windows, doors, and natural light. Getting promoted requires a threat to quit with another job offer. Grey areas in a lot of ethical situations. Having to take calls non-stop most days. High turnover. Work every weekend and holiday other than Christmas and New Years Day. Cold calling previous guests during down time.

    Advice to Management

    Read all of these reviews and fix the problems.

  3. "Surf and Sand Resort Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool and Beach Attendant in Laguna Beach, CA
    Former Employee - Pool and Beach Attendant in Laguna Beach, CA
    Recommends
    Positive Outlook

    Pros

    I worked in the Pool and Beach Division and they are the best crew I've ever worked with

    - Provide break time meals that come from catering, so 90% of what they serve is pretty good. If you're lucky you can get hooked up with a gourmet from 1555 or Splashes.

    - Value their employees immensely with promotional programs just for fun and rewards programs when an employee goes above and beyond their responsibilities

    - Staff thoroughly gets along amongst all divisions

    - Management is extremely fair in their treatment of employees and expectations of employees are very clear from the start

    - All around my favorite job I've had so far

    Cons

    - It's kind of annoying dealing with the local kids who sneak into the pool area and steal towels constantly, but if you're vigilant then it's pretty easy to control them.

    - None. If you get the opportunity to work in Pool and Beach, do it!!

    Advice to Management

    Updating the stock of beach chairs and umbrellas would be nice, as they are pretty outdated. Find a way to tell people who've only just eaten at the restaurant (and are not guests) that just because they ate at the hotel they are not entitled to beach setup service. Other than that keep doing what you're doing, I loved working here.


  4. Helpful (1)

    "A Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JC Resorts part-time

    Pros

    Appreciation shown for employees in a number of various efforts, great environment, and great team of people to work with.

    Cons

    Lack of opportunity for growth within the company, and tends not to hire from within to fill management opportunities

    Advice to Management

    Better efforts to offer growth opportunities to trained employees


  5. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Laguna Beach, CA
    Former Employee - Banquet Server in Laguna Beach, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work environment
    Wonderful HR
    They try to have employees stay
    They provide a lot of training

    Cons

    Some of the managers are really great, some not so great
    Parking in the summers


  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pool and Beach Employee in Laguna Beach, CA
    Current Employee - Pool and Beach Employee in Laguna Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    family-like atmosphere, happy guests (for the most part), management is fair

    Cons

    Surf & Sand is a resort that is a little out-dated compared to other hotels in the Laguna Beach area.


  7. Helpful (1)

    "Leisure Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JC Resorts (Less than a year)

    Pros

    Fun co-workers laid back environment. Free golf

    Cons

    Work holidays and on the phone all day

    Advice to Management

    keep up the good work, Very respectful and fun

  8. "Great flexibility and benefits, low pay and managed poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Golf Shop Assistant in San Diego, CA
    Former Employee - Golf Shop Assistant in San Diego, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great golf benefits. Flexible hours. Potential to give golf lessons and earn extra money.

    Cons

    Very low base pay. Poor marketing and communication from management. Less hours in wintertime.

    Advice to Management

    Pay more attention to what your employees are saying. Keep things simple, nobody likes complicated marketing promotions or ridiculous gimmicks. Invest in better equipment.


  9. Helpful (1)

    "Starts Good, Ends Sour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator
    Current Employee - Account Coordinator
    Doesn't Recommend
    Neutral Outlook

    I have been working at JC Resorts full-time (More than a year)

    Pros

    There are a lot of perks to working in the hospitality industry from travel discounts, free stays, friendly co-workers and you get to meet a lot of cool people who are traveling.

    Cons

    They only give you raises if you threaten to leave. They try to pay you a little as possible to keep you there. They over work you. I am someone who always works hard and it is definitely being taken advantage of.

    Advice to Management

    Learn to value employees before they tell you they are leaving.


  10. "Early outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Services in San Diego, CA
    Current Employee - Outside Services in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at JC Resorts part-time (Less than a year)

    Pros

    Great company, with a great staff and competitive perks and benefits.

    Cons

    No cons at this time


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