JD Byrider Reviews | Glassdoor

JD Byrider Reviews

Updated September 18, 2017
152 reviews

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2.8
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Steven Wedding
45 Ratings

152 Employee Reviews

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Pros
  • You have a potential of helping people who can't afford reliable transportation purchase a reliable vehicle (in 8 reviews)

  • We have a positive work environment and promote from within (in 8 reviews)

Cons
  • We work long hours but this is common at any retail job (in 14 reviews)

  • Work life balance is an ongoing issue due to the nature of the business which is working retail hours (in 7 reviews)

More Pros and Cons

  1. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Springfield, MO
    Current Employee - Sales Manager in Springfield, MO
    Recommends
    Positive Outlook

    I have been working at JD Byrider full-time (More than a year)

    Pros

    Really love working here. It's such a great atmosphere and we really enjoy helping people!

    Cons

    Internal promotions have left us short staffed at times. Not really a bad thing!


  2. "Master technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician
    Former Employee - Technician
    Doesn't Recommend
    Neutral Outlook

    I worked at JD Byrider full-time

    Pros

    Benifets and pro time are great

    Cons

    Not getting cars to recon when needed

    Advice to Management

    Treat employees like human beings

  3. "Great benefits, but hours can be long."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at JD Byrider full-time

    Pros

    PTO is accrued, and you are able to take time off as you choose, whether it's a weekend or full week. Great benefits package that includes 401k.

    Cons

    Thin staff, hours can be long as sometimes you go in at 9 a.m. and don't leave until 12 hours later, or longer. Frustrating that some departments that are supposed to help actually cause problems with by misinforming customers of what can be done to help them. Training is lacking.

    Advice to Management

    Better, more consistent training.


  4. "What a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Merrillville, IN
    Former Employee - Anonymous Employee in Merrillville, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at JD Byrider full-time (Less than a year)

    Pros

    Ummm great question. The only pro I can't think of is that they let you wear jeans and allow you to bring your kid to work if you have to.

    Cons

    No communication. Complete disorder. Expensive insurance. Constant confusion due to management. Impulsively fire employees. Too many silent chiefs that just blame the Indians

    Advice to Management

    Management? What's that? This place has not one single manager or at least one that is doing their job.


  5. "Auto mechanic and general mecanics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JD Byrider full-time

    Pros

    The Coworkers, hours. Relaxed atmosphere

    Cons

    No raises no bonus , poor shop enviroment

    JD Byrider Response

    Jul 31, 2017 – HR

    Thank you for taking the time to review us, we appreciate your feedback.


  6. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at JD Byrider part-time

    Pros

    Flexible hours, PTO hours, opportunity to change departments

    Cons

    Pay was not worth the work and micromanagement


  7. "Do not recomend"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Can earn a lot of money if you do all you have to do

    Cons

    Scammers. Unprofessional. Too many hours and you don't get paid hourly. Terrible training.

    Advice to Management

    Get more professional and administer the same respect to all employees

    JD Byrider Response

    Aug 2, 2017 – HR

    I am sorry that your experience with us was not positive. Feel free to reach out to me directly to discuss. Thank you, Bryan Hohne

  8. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at JD Byrider full-time

    Pros

    The department I worked in had monthly incentives.

    Cons

    Little flexibility when it comes to schedules. The company expects so much out of you for little pay. We were not honest to our customers. Management made it very clear who their favorites were. The environment overall was very stressful.


  9. "Mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at JD Byrider full-time

    Pros

    The employees were awesome

    Cons

    They didn't want to fix anything. It's not the mechanics fault it is the upper managements fault.

    JD Byrider Response

    Aug 2, 2017 – HR

    We take great pride in the quality of vehicle provided to our customers. 100's of ASE certified technicians work very hard to keep our vehicles safe and on the road so our customers can get to where... More


  10. "Move on and dont stop here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Carmel, IN
    Current Employee - IT Engineer in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JD Byrider full-time (More than 3 years)

    Pros

    Not much. This isnt a company that cares about people. Any extra of anything you do will not be rewarded. JDByrider is owned by a PEG. Money is all that matters not the people making it for them

    Cons

    You arent worth anything to management.

    Advice to Management

    Care for people instead of acting like you do. Moral is total crap..

    JD Byrider Response

    Jul 7, 2017 – HR

    Thank you for sharing you concerns. I am sorry that you feel going the extra mile is not rewarded. Please know we care about your concerns and encourage you to speak with an HR Representative or any... More


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