JD Byrider Reviews | Glassdoor

JD Byrider Reviews

Updated February 10, 2017
130 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Steven Wedding
38 Ratings

130 Employee Reviews

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Pros
  • Maintain highest regard for each customer and associate 3 Develop people and promote from within 4 (in 5 reviews)

  • Benefits including 401k match, friendly work environment (in 8 reviews)

Cons
  • We work long hours but this is common at any retail job (in 14 reviews)

  • Work life balance is an ongoing issue due to the nature of the business which is working retail hours (in 7 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources
    Former Employee - Human Resources
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JD Byrider full-time (More than 5 years)

    Pros

    Great place to work. The benefits were solid, and the opportunity to make a lot of money was there if you worked hard.

    Cons

    Lately the results have been challenging


  2. "Great Atmosphere at the CNAC call center in Carmel IN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Carmel, IN
    Former Employee - Account Manager in Carmel, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JD Byrider full-time (More than a year)

    Pros

    Good training from the start. All managers, administrators, trainers and HR personnel are very personable and will help you in an instant. Work is really not difficult and the days go by fast (I love this!). There are variety of bonuses, even weekly ones. I was very sorry to leave them.

    Cons

    Only thing I can think of are the hours may differ from day to day.

    Advice to Management

    There are call center and collections center competition in the area but the good news they hear about how much better to work at CNAC.


  3. "Good job while in college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at JD Byrider part-time

    Pros

    good starting job. allows you to do homework at work

    Cons

    Lots of weekend hours hard to get off


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Still on the wrong track"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at JD Byrider full-time (More than a year)

    Pros

    Owner is friendly, base pay is tolerable, love the industry and our clients are great. I enjoy what I do and do it well. If all employees quit today, I would stand behind my boss and guarantee more success. Helping people feels awesome.

    Cons

    The industry has been facing turbulent times. JDB needs to adapt. Whatever happened to using outside bank deals but keep your personal bank loans 85% higher? Has anyone learned volume keeps you in business? Inventory size is a growth killer. Pay plans are downright unfair, pathetically low, unmotivational and illogical. Insurance is overpriced and lacking. Some tenured employees must be relieved from duty. Retention of non performing employees is expensive and a hell of a culture killer. 401k? Forget it, start stacking your own money, no match.

    Remember a lazy staff impacts the hardest workers the most both physically and mentally.

    Advice to Management

    Pay attention to the daily operations that create your reports. Any talent, knows the reports are skewed. Cut your slackers! Training is irrelevant if people are not willing to better themselves. This business should be booming. Get back to basics. Treat multiple stores fairly. I fear for the future of this company. You want results? Lets talk.


  6. "Don't Waste Your Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Carmel, IN
    Former Employee - Collections Representative in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent hourly wage, not a lot else good to say about it

    Cons

    A total nightmare....high pressure hell hole

    Advice to Management

    Shut it down its a hot mess


  7. "Receptionist"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at JD Byrider part-time

    Pros

    The pros were I got my own office space and I wasn't monitored all day. The people I worked with were also very nice.

    Cons

    The pay here wasn't great and they could update their systems. Adding the totals up at night seemed to always be harder than it needed.

    Advice to Management

    My advice would be to try and improve systems so it improves the moral and makes the job easier


  8. "Cutthroat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JD Byrider (More than a year)

    Pros

    Decent money if you work hard. Lax work enviroment. Management did not micromanage you. You were left to do the work as you see fit.

    Cons

    Long hours, favoritism, cut throat sales, program is kind a ripoff. Sales was high pressure, management made you to feel guilty if sale wasn't closed.

    Advice to Management

    I think they are independently owned and operated so I can't speak to all managers, but mine spent most of the day in his office while the sales mgr painted her nails. Spend more time on the sales floor.


  9. "Avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JD Byrider full-time (More than 3 years)

    Pros

    Casual office environment? Commute wasn't bad I guess.

    Cons

    The company exists solely to rip-off customers. Senior leadership feels like they are acting like they think senior management should act, based off of a movie they watched. Very clueless and have no strategy/vision.

    Advice to Management

    Stop passing the blame and own up to strategic mistakes.


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Denver, CO
    Current Employee - Sales Associate in Denver, CO
    Recommends
    Positive Outlook

    Pros

    Nice group of people to work with. GM's has high standards and incredible integrity.

    Cons

    not enough traffic therefore not enough sales to make $$.


  11. Helpful (1)

    "Sales Managet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at JD Byrider full-time

    Pros

    Corporate JDB has an excellent program that benefits both the customer and the company alike.

    Cons

    Franchise owners can veer off the path laid out by the company.

    Advice to Management

    Stick to the plan!



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