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Byrider

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Byrider

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Byrider Reviews

Updated Nov 14, 2022

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Found 327 of over 329 reviews
3.3
56% Recommend to a Friend
Byrider CEO Craig Peters
73% Approve of CEO

Found 326 of over 329 reviews

3.3
56%
Recommend to a Friend
73%
Approve of CEO
Byrider CEO Craig Peters
Craig Peters
83 Ratings

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Finance

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a 

Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
  • "Overall the pay was good and I liked the pay plan(in 30 reviews)
  • "Great people to work with(in 25 reviews)
  • "300 a car plus good benefits(in 14 reviews)
  • "If you have cars on the lot then you can really make some good money(in 12 reviews)
  • "Very layed back, friendly coworker’s.(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Byrider and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    Great company to work for

    Nov 9, 2022 - General Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great helpful community at large, with lots of opportunities to advance

    Cons

    Really nothing I can think of. It's the Automotive business, so you can expect long hours, and pressure to perform.

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  2. 5.0
    Current Employee, less than 1 year

    Surprisingly great place to work!

    Oct 20, 2022 - Anonymous Employee in Carmel, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Byrider is the least political place I've worked. Everyone is down to earth, even the CEO and other execs. There isn't a lot of annoying red tape or anything else blocking me from being able to do my job. People genuinely care about the customers and helping them to get a car and improve their credit. They also allow full-time work from home for roles that don't require being in the office.

    Cons

    Benefits could be better, particularly the health insurance coverage, holidays, and parental leave. I'd also like to see more diversity on the senior team.

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  4. 5.0
    Current Employee, more than 3 years

    Incredible people and culture; great place to work.

    Nov 2, 2022 - Executive in Carmel, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The great culture starts with the CEO. Our leaders care about their employees and customers. They want to do what is right. Many of the jobs are remote. Fair pay and opportunity to advance.

    Cons

    Difficult time to be in the used car business.

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  5. 5.0
    Current Employee, less than 1 year

    Great Place to Work!

    Nov 5, 2022 - Compliance Specialist in Carmel, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Remote work opportunities - Great people to work with - Great time off benefits

    Cons

    - Health Insurance could be better

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  6. 1.0
    Former Employee, more than 1 year

    Terrible place to work for if you aren’t selling cars

    Sep 28, 2022 - Receptionist in Waukesha, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    We had every Sunday off because business was closed.

    Cons

    Where do I start? The higher ups leave customer complaints up to the cashier to resolve, even tho as a cashier there is literally nothing they can do to resolve a customer complaint. Constantly had to deal with customers coming in and yelling at me about their vehicle breaking down and the service department not answering the phone for days at a time. The sales team avoids customers they’ve already sold to because they know their customer is having vehicle problems already because of the ancient vehicles being sold. Service department is useless and never answers the phone to talk to customers. This leaves a lot of angry customers to then complain to the receptionist. The entire job was just awful. Nothing but unhappy customers and rude management.

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  7. 1.0
    Former Employee, more than 1 year

    Company is unstable; I’d look elsewhere for employment.

    Nov 14, 2022 - Corporate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management encourages innovation. There were lots of great teams and fantastic people to work with. Competitive pay and a strong benefits package were a part of the deal (not sure how that will change now, though).

    Cons

    There was a large round of layoffs on October 31st. Lack of transparency from upper management about the health of the business made it a shock to most of the company.

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  8. 5.0
    Current Employee

    Great Company

    Oct 28, 2022 - General Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great income, not micro managed, encourages independent thinking

    Cons

    Better communication throughout the organization

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  9. 2.0
    Former Employee, less than 1 year

    Proceed with caution

    Oct 31, 2022 - Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Plenty of applications to process

    Cons

    Most of the applicants are declined, during my employment we never had enough vehicles to sell. There is a 90 day wait before you earn commission(not discussed during hiring process) store goals that are unrealistic and you will be required to sell 12 vehicles before you are paid anything as a sales person.

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  10. 1.0
    Former Employee

    90 Day performance for what..?

    Oct 29, 2022 - Finance Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money Super Easy Decent Benefits Stable

    Cons

    Micromanagement Long hours Power Trips Terrible customers

    Continue reading
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  11. 5.0
    Former Employee, more than 8 years

    Title clerk

    Oct 17, 2022 - Title Clerk in Euclid, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work, fun and fair

    Cons

    Hours should be 8 to 5 not 9 to 6

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Viewing 1 - 10 of 326 Reviews
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Byrider Reviews FAQs

Byrider has an overall rating of 3.3 out of 5, based on over 329 reviews left anonymously by employees. 56% of employees would recommend working at Byrider to a friend and 38% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Byrider employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Byrider. This rating has decreased by -1% over the last 12 months.

56% of Byrider employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Byrider 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Byrider to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

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Glassdoor has 329 Byrider reviews submitted anonymously by Byrider employees. Read employee reviews and ratings on Glassdoor to decide if Byrider is right for you.