JHM Hotels Reviews | Glassdoor

JHM Hotels Reviews

Updated February 15, 2017
35 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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H.P. Rama
24 Ratings

35 Employee Reviews

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  1. "JHM is a Family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in Orlando, FL
    Former Employee - Senior Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JHM Hotels full-time (Less than a year)

    Pros

    The associates and leaders that I worked with are some of the most genuine people that I've ever encountered in this business. Everyone truly cares about each other, both professionally and personally. Even after being gone from the company for almost a year due to spousal relocation, I'm still receiving support from the JHM family as I progress in my career.

    Cons

    Sometimes all of the reporting required feels like it gets in the way of completing the "real work".

    Advice to Management

    Please open a few more full-service hotels in Atlanta :).


  2. "Very Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JHM Hotels full-time (More than 3 years)

    Pros

    JHM had numerous GM's with 10+ years of tenure. I can't say enough about the teamwork, mentoring and encouragement the VP of Operations provided. It was refreshing to see that a company believed in you enough even when times were tough.

    Cons

    Salary was industry average however bonus potential was excellent.

    Advice to Management

    Keep doing what you're doing.


  3. "A driven and shrewd company that likes to make decisions based on ROI analysis."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales and Marketing in Atlanta, GA
    Current Employee - Director of Sales and Marketing in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JHM Hotels full-time (More than 5 years)

    Pros

    Family owned and operated. Good credit. Reinvests in the product.

    Cons

    Inefficient processes and systems. Lack of procedural manuals and mentor training. Below average wages and salaries. Lack of diversity.

    Advice to Management

    Streamline processes.


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  5. "Front desk agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at JHM Hotels full-time

    Pros

    Cheap rooms, some of the people are great

    Cons

    Hard to move up, they sell hotels often leaving people in limbo


  6. "Unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JHM Hotels full-time (More than 5 years)

    Pros

    I enjoyed working in the hotel industry and did enjoy my career but I cannot think of many pros of the company itself. They do give back to the community often which is a plus.

    Cons

    Management is unprofessional to say the least. Upper management does not care at all about their employees and that trickles down the chain of command making for an unpleasant work environment. Pay is below their competitors and benefits are a joke.

    Advice to Management

    Treat your employees from all departments with respect. Offer better benefits when possible. I realize the healthcare plans can sometimes be a challenge with a company of this size, however, the lack of sick days is a major con.

    JHM Hotels Response

    Oct 28, 2016 – Vice President, Human Resources

    Thank you for taking the time to tell us about your experience. Your concerns and advice are important to helping us improve. Our company culture has always been to take care of our associates and to ... More


  7. "Where do I even begin?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Room Service/Server in Greenville, SC
    Former Employee - Hostess/Room Service/Server in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cross training opportunities and a fun team to work with.

    Cons

    Horrible benefits and over worked employees with little to no pay. Every day was like a day on the set of the Real World. The CEO and his family treated all employees like it is portrayed on the film Devil Wears Prada. You find out how you are performing on an online portal rather than in person. With food service, no one is drug tested so many employees would come in strung out. We had so many good employees that were never rewarded.

    Advice to Management

    Stop being so cheap, reward your good performers with more money.

    JHM Hotels Response

    Oct 3, 2016 – Vice President, Human Resources

    Thank you for your detailed feed back. Our company strives to create a respectful and safe work environment and your comments will be brought to the attention of our leadership and hotels to ensure ... More


  8. "F&b supervidor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - F & B Supervisor in Orlando, FL
    Former Employee - F & B Supervisor in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JHM Hotels (More than a year)

    Pros

    Owners are really involved with the hotel, just to be a really nice environment.

    Cons

    Owners trust way too much on their management and should be pay more attention to what is going on under the chain....example:good employees that had been there for many years leaving all at the same time after GM was change.....new people coming all related to new GM in certain way....people who waited and worked there many years waiting for opportunities to grow left behind.... A shame...I use to love my work there but due to lack of opportunity to grow within the company I had to leave...Thank you Mr. Rama for many years you are a wonderful person and example.

    Advice to Management

    Keep an eye on your high management.... You are loosing some frequent lovely guest due to this people....listen to your employees who been there for long time.....they are a super valuable resource of information

    JHM Hotels Response

    Oct 3, 2016 – Vice President, Human Resources

    Thank you for the review and advice, we are always interested in what our associates have to say! Your input is a valuable way that we continue to improve. I encourage you to share any additional ... More


  9. "Great Starting point."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at JHM Hotels full-time

    Pros

    Great company, you see the owners often.

    Cons

    The owners have nothing to do with my review but the management of the hotel is poor. It is not a team and people talk quite often about each other. Worst GM I have ever worked for.

    Advice to Management

    Fire the GM and get a new management team.

    JHM Hotels Response

    Jul 29, 2016 – Vice President, Human Resources

    Thank you for your feedback, I am sorry to hear that you feel there is a lapse in leadership at your hotel. I would be interested in learning more about your situation and invite you to use our JHM ... More


  10. "Confort and satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    For me Very Professional

    Cons

    For me there is no disadvantage

    JHM Hotels Response

    Jul 29, 2016 – Vice President, Human Resources

    Thank you for taking a few moments to provide comments on your experience, it is greatly appreciated!


  11. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Supervisor in Raleigh, NC
    Former Employee - Front Office Supervisor in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JHM Hotels (Less than a year)

    Pros

    To help the company transition through renovation/construction to become the #1 hotel in the Raleigh-Crabtree area.

    Cons

    Lack of teamwork,low moral, lower management lack of leadership.

    Advice to Management

    Success is reserved for those with above average habits and work ethic.

    JHM Hotels Response

    May 17, 2016 – Vice President, Human Resources

    Thank you for taking time to provide feedback on your experience with us, every comment and suggestion is important to us. I wish you all the best in your career.



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