JK Group Reviews | Glassdoor

JK Group Reviews

Updated November 13, 2017
42 reviews

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2.4
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Robert E. Farina
14 Ratings

42 Employee Reviews

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  1. "JK Group USA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JK Group full-time

    Pros

    Easy work and 1 hour lunch break

    Cons

    Micro management and lack of communication


  2. "Software QA Sr.Lead/Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JK Group full-time

    Pros

    excellent Company ,friendly environment, nice benefits

    Cons

    nothing to complain about this company

  3. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Coordinator in Princeton, NJ
    Former Employee - Client Service Coordinator in Princeton, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    After one year with the company all I can say is do not do it

    Cons

    No communication, no raise but constantly adding more work, no real benefit to working here outside of the fact that you get paid but not well.

    Advice to Management

    Suck less listen more


  4. "Bought out and gutted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits originally, but now I would say nothing.

    Cons

    Terrible working culture, higher ups who had no clue what they where doing. Terrible pay scale and stressful working environment.

    Advice to Management

    No advice, the company I heard is on the end of its limbs.


  5. "Interesting concept, needs better execution"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Plainsboro, NJ
    Former Employee - Anonymous Employee in Plainsboro, NJ

    I worked at JK Group (Less than a year)

    Pros

    Employees working hard to meet customer needs. Newly aquired.

    Cons

    Loss of experienced employees left "institutional knowledge" gaps that were difficult to fill.

    Advice to Management

    Set realistic direction for company and stick with it. Be more transparent.


  6. Helpful (2)

    "Good place to work - Better than most think"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson, NC
    Former Employee - Anonymous Employee in Jackson, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JK Group (More than a year)

    Pros

    Great people, many opportunities to make a difference, schedule flexibility

    Cons

    Workload could be unmanageable at times, the pay is somewhat low so it is difficult to hire and keep good people.

    Advice to Management

    Continue on the current path, it will work out


  7. "Enter at your own risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Niche market, it used to give employees a sense of serving the greater cause (keyword "used to").

    Cons

    Terrible management and awful product - perfect recipe for disasters!!

    Advice to Management

    There is a recent complaint on Better Business Bureau with regards to your product and service. Consider firing the incompetent product and senior management folks who tank your business. It *might* turn the tide. Long shot. Give it a try.

  8. Helpful (4)

    "Struggling Company that has lost its Integrity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JK Group full-time

    Pros

    - You're working to promote good causes.

    - Very casual work environment.

    - Not much overtime or stress (except for a 1-2 month stretch each year)

    Cons

    - Management lies about everything, and I mean EVERYTHING. They lie to clients and employees, about big things and small things, and they even lie in situations where lying brings them no material gain. I can't get specific, but these lies have created some farcical situations that you'd have to have seen to believe. You simply cannot take management at their word, on anything at all, and this makes it really difficult to root for JK to succeed.

    - Different departments and managers don't talk to or even seem to respect each other. This rift is especially large between new product employees and old product employees. Respect and credibility? I am not joking when I say that you can't even mention the CTO's name to people without them laughing. It's a terrible management situation.

    - They've gone all in with their new product and the time is now. But their new product is held together with spit and duct tape. The new product developers can't communicate a lick, aren't using lessons that were learned during the old product's life cycle, and because of this there have been some embarrassing setbacks. JK's long term future is questionable.

    - A two tier employment system where some people are way overpaid and taken care of no matter what, where others are grossly underpaid and treated like dirt.

    Advice to Management

    - For goodness sake, stop lying. Do you really need to be told this? Make a policy to be truthful to clients and employees. Image is everything. A reputation for dishonesty will sink JK faster than any product failure would, especially given that you're dealing with charitable contributions.

    - Realize that if you want to survive, you need people who can and will work together as part of a team and are all on board with the overall direction of the company. This isn't going to work if most of your employees think that the managers are buffoons, and most of your managers won't work well together. You've purged your junior people to this end, now you need to sort out your management situation.

    - You've got some intelligent and talented people who are stuck at the junior management level. People who have supervised in the past, and lost that position in one of your inexplicable re-orgs (forgot to mention that in the cons), as well as people who are in charge of small teams. If you clean out some of the cobwebs at the upper management level, I think some of those more junior people will surprise you if given a shot at bigger things.


  9. Helpful (1)

    "Bad. Used to be great. Then was horrible; somewhat improved."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plainsboro, NJ
    Former Employee - Anonymous Employee in Plainsboro, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Kind of a cool idea that in theory should really be an attractive proposition to prospective customers.

    Cons

    In 2010 the company was purchased by a private equity group. The incoming CEO was about as inept and out of his league as anyone I've ever seen. The board took a while, but they fired him 2-3 years later. His replacement has been better. But there's still little trust between the board/senior management and the employees. My sense is that the founders -- who were terrific and really understood the nuances of the business -- somehow enticed the buyers to wildly overpay. Since the acquistion, it's been one financial crunch after another here.

    Advice to Management

    The world of gift-matching has changed drastically in the past few years. You guys seem to have your heads in the sand. Also, be very careful streamliningg/automating the manual processes that have worked for years here -- it's not as simple as you guys seem to think and that is why you have had such a hard time with this.


  10. "Don"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    New building and flexible desks.

    Cons

    Don't expect appreciation for good work, or any Christmas bonus.


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