JLL Reviews | Glassdoor

JLL Reviews

Updated November 16, 2018
2,321 reviews

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3.6
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JLL President & CEO Christian Ulbrich
Christian Ulbrich
456 Ratings

2,321 Employee Reviews

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Pros
Cons
  • "can be negative for people wanting work life balance due to competitive nature of work" (in 103 reviews)

  • "Poor upper management support not helpful with understanding client agreements" (in 48 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great team players good pay

    Cons

    Rare problems with team but ok


  2. "Coordinator Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in San Jose, CA
    Former Employee - Project Coordinator in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at JLL full-time (More than 3 years)

    Pros

    Great atmosphere to be in if you have the right client or sit in the right client's office.

    Cons

    Not much training on what the client software is. I've had to "figure it out" or reach other departments within the client's campus to even get any information on how to use different entities.

    Advice to Management

    Be diverse - not only do employees need the training on our end, but how the client likes to work, how they do their MSA's, how to they enter their cost strings, what those are. Have at least a book ready so a coordinator knows what to do when they get there.

  3. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JLL full-time

    Pros

    they are a leader in the industry

    Cons

    little work life balance should get more focus


  4. "Great for people who excel in a corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great 401k after working there for one year.

    Cons

    Very corporate structure, people are very plain and do not get friendly with each other.


  5. Helpful (1)

    "Plenty of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Chicago, IL
    Current Employee - Senior Project Manager in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JLL full-time (More than a year)

    Pros

    Collaborative team environment. Plenty of career opportunities. Project management positions in large corporate accounts have structure while individual market accounts have flexibility and variety. Career development is emphasized and a central focus. Plenty of rewards and recognitions available to increase pay.

    Cons

    Technology that’s utilized can be older. Large company means you have to go out of your way to meet others and network. If you work at a client site, you might feel isolated from the central corporate structure and environment.

    Advice to Management

    Create more internal networking opportunities between service lines.


  6. "Supervisor was very unprofessional."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at JLL full-time (Less than a year)

    Pros

    Great company to work for.

    Cons

    Upper management needs to listen to employees' suggestions.


  7. "Facilities management intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JLL full-time

    Pros

    Amazing company and management tons of room for growth

    Cons

    None that I can think of

  8. "Salary"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    High energy, Well organized, Leadership, Good Environment

    Cons

    Stable, Reacts to client, Competitive,


  9. Helpful (2)

    "Facility Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at JLL full-time

    Pros

    A lot of opportunity to work in different roles and to move up if you express the interest
    Very supportive culture

    Cons

    There’s a cap on what kind of raise you can get, which, depending on the situation, promotion, or new role, can be very unfair. As a result I saw high turnover when good employees weren’t appropriately compensated.


  10. Helpful (5)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JLL full-time (More than a year)

    Pros

    - Great PTO
    - Strong Work-Life balance (depends on the account)
    - Decent pay
    - Decent raises
    - Work hard to retain employees
    - Lots of different paths for growth within the company
    - Hundreds, if not thousands, of training hours available on demand
    - Strong benefits packages with 401K options
    - Ability to relocate or switch accounts anywhere in the world
    - Supportive of desire to get certifications or take certain classes
    - A well-known company in CRE world
    - An overall great company to work for that will provide you with a lot of opportunities

    Cons

    - Seems like a lot of missed opportunities due to cheaper (and most times lower quality) competition
    - Employees on client accounts tend to not feel as connected to JLL and more so to the client account
    - Raises do tend to focus on how profitable the account is, but they do try to reward those employees on the accounts that work the hardest (so not necessarily a con)

    Advice to Management

    Engage with client accounts to make sure the employees feel as if they are truly part of JLL. Make some information more easily accessible, such as: a full list of client accounts and where exactly JLL holds the account (not just main location), training opportunities outside of JLL, business organizations that would be beneficial to join, JLL office locations employees can visit / work occasionally from.


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