JOANN Stores Reviews | Glassdoor

JOANN Stores Reviews

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Found 1528 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
33%
Recommend to a Friend
26%
Approve of CEO
JOANN Stores CEO Jill Soltau
Jill Soltau
348 Ratings
Pros
Cons
  • "Annual’ raise is zero out by any minimum wage increase(in 128 reviews)

  • "Pay their part time team members nothing but want you to hire hire hire(in 69 reviews)

More Pros and Cons
  1. "Sales Associate"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at JOANN Stores part-time

    Pros

    Helping people with their creative projects is fun!

    Cons

    People come into the store having no idea what they need and expect you to help them

  2. "Overall experience was fine but hectic sometimes"

    StarStarStarStarStar
      Former Employee - Sales Associate/Keyholder in Owings Mills, MD

      I worked at JOANN Stores full-time for more than 2 years

      Pros

      Learn new arts and crafts if your interested as well as great discounts.

      Cons

      Long lines not enough cashiers

      Advice to Management

      hire more people

    • "No hours"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Keyholder 

      I have been working at JOANN Stores part-time

      Pros

      It’s a pretty simple job and I enjoy working with my co workers. Good place to work if you’re a student, they’re flexible with peoples schedules.

      Cons

      Low pay for a key holder position. Hours are always getting cut from January to August. There’s never enough people working in the store due to hour cuts. Management only cares about saving money by cutting our hours.

    • "Fun"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate/Key Holder 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at JOANN Stores part-time for more than 4 years

      Pros

      Enjoyed helping customers find their craft needs.

      Cons

      Need more full time positions

    • "Team member"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at JOANN Stores

        Pros

        Excellent position. Love helping people. Always busy.

        Cons

        Sometimes not enough people to work

      • "Good for a short period of time"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Team Member in Cary, NC
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at JOANN Stores part-time for more than a year

        Pros

        It was great to see merchandise sales before hand and be able to pick things I wanted to purchase, good for crafters who want discounts for their side-projects. The employee discount could be applied on doorbuster sales.

        Cons

        Employee discount can be attained by using coupons. New/holiday employees have irregular schedule hours

      • "The enjoyment depends on your personality. Be on the store manager's good side and you'll do great."

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - JoAnn Store Sales Associate in Olympia, WA
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I have been working at JOANN Stores part-time for more than 2 years

        Pros

        -Near Olympia, WA Capital mall -Fun coworkers -The tasks relatively simple

        Cons

        -Most customers are rude -Minimum wage to deal with rude customers -Corporate expects too much from the stores, unreasonably

        Advice to Management

        Management is doing their best with what corporate gives them.

      • "Nice"

        StarStarStarStarStar
          Former Employee - Key Holder in Kingston, NY

          I worked at JOANN Stores part-time for more than 2 years

          Pros

          Fun job and nice customers

          Cons

          Low pay part time only

        • "It’s alright for a college job."

          StarStarStarStarStar
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          • Senior Management
          Former Employee - Team Member in Katy, TX
          Recommends
          Neutral Outlook
          Disapproves of CEO

          I worked at JOANN Stores part-time for more than 2 years

          Pros

          Employee discount Hours available if you want them Mostly great coworkers Radio system made it easy to ask questions

          Cons

          Coupons were better than employee discount Terrible customers Some managers were rude 8$ an hour No room to move up

          Advice to Management

          Invest in your staff!! Giving employees a little more training and a living wage will make business run much smoother.

        • "It was an ok store to work in. It asked a lot of you if you let them."

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Team Member 
          Doesn't Recommend
          Neutral Outlook
          Disapproves of CEO

          I worked at JOANN Stores part-time for more than 2 years

          Pros

          Great discounts, Fun projects, mostly fun environment and a lot of great people to work with.

          Cons

          Civil wars broke out between night and day crews. Work style drama that wasn't necessary.

          Advice to Management

          Double check some of your staffs work. Also show up randomly to check on crews. you'll see what goes on when your not looking.

        Found 1528 reviews