JOANN Stores Reviews | Glassdoor

JOANN Stores Reviews

Updated December 14, 2017
1,229 reviews

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  1. Helpful (1)

    "It was fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Truck Team/Ad Set in Jackson, TN
    Former Employee - Sales Associate/Truck Team/Ad Set in Jackson, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JOANN Stores (More than a year)

    Pros

    Discount was decent
    Co-workers were nice
    Hours were nice (19-25 for part time)

    Cons

    Management wasn't the best


  2. "Jo-Ann Fabric and Craft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at JOANN Stores part-time

    Pros

    The discount on merchandise if you are a crafter. Many team members are very helpful and nice.

    Cons

    The customers are rude; however, the team member is never stood up for by management. It takes " the customer is always right" to a new and ridiculous level.

    Advice to Management

    Stop giving every customer what they want. The stores make thousands of dollars a day on supplies that don't expire and thus can be sold again. Management shouldn't have to bend to the whim of every customer due to the threat of never coming back.

  3. "Trash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at JOANN Stores part-time

    Pros

    No pros at all. None.

    Cons

    Rude management
    Understaffed
    Overworked
    Pay is NOT worth it

    Advice to Management

    Learn to respect your employees!


  4. "Sad sad place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in North Canton, OH
    Former Employee - Sales Associate/Cashier in North Canton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JOANN Stores part-time

    Pros

    This place had no pros at all.

    Cons

    No set schedule
    Did not train associates properely
    Customers were selfish, annoying and nitpicky

    Advice to Management

    Make sure associates are fully trained before you put them on the floor; understand that not every associate knows the store like the back of their hand.


  5. "Joann Fabrics and Craft Stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at JOANN Stores full-time

    Pros

    Working with knowledgeable sewers, crafters and quilters.

    Cons

    Corporate will never acknowledge and good work done by stores or employees.


  6. "Good experience but I would not go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager - Merchandise Manager in Fort Worth, TX
    Former Employee - Assistant Store Manager - Merchandise Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at JOANN Stores full-time (More than 5 years)

    Pros

    Nice benefit package and we had a great team.

    Cons

    No time for family and no recognition for team.


  7. Helpful (2)

    "A decent retail job for beginners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in San Diego, CA
    Former Employee - Retail Sales Associate in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at JOANN Stores part-time (More than a year)

    Pros

    The job allows a flexible schedule, which is good for school-goers. It's also fun to have interaction with creative hobbyists.

    Cons

    Corporate prioritizes YoY sales and will cut the payroll budget if sales drop...then they will demand better customer service from employees whose workload increases from the payroll cut. The minimum wage employee is not invested in helping a company that cuts hours and demands improvement. You can tell a store is understaffed when there are more bolts at the counter than on the shelf.

    Advice to Management

    To the customers, Joann is the fast food of fabric. I'd consider prioritizing efficiency over customer service so people can rely on a fast and no-nonsense experience with their fabric. This means not requiring that remnants be done as they happen, in front of impatient customers. Every single customer rolls their eyes at this.

  8. Helpful (1)

    "Fun place to work"

    StarStarStarStarStar
    Former Employee - Stocking Associate in Wausau, WI
    Former Employee - Stocking Associate in Wausau, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at JOANN Stores part-time (Less than a year)

    Pros

    Early morning or evening shift options, so schedule is flexible. Friendly and fun environment if you enjoy crafts. Hiring process was easy also.

    Cons

    Pay is low, and management likes to move you to new areas outside of your current job description, whether you want to or not.


  9. "Working at Jo-ann"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at JOANN Stores part-time

    Pros

    Meet a lot of interesting people

    Cons

    hectic, disorganized, bad pay, you don't really feel like a team, hard physical labor, all kinds of different frustrating situations

    Advice to Management

    Have team building exercises, meetings, train employees better


  10. Helpful (1)

    "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Sales Associate in Danville, IL
    Former Employee - Holiday Sales Associate in Danville, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JOANN Stores part-time

    Pros

    Good pay
    Friendly staff
    Easy work
    Fun job

    Cons

    On your feet a lot
    Occasional rude customers


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