JP Boden & Co Reviews | Glassdoor

JP Boden & Co Reviews

Updated Dec 2, 2019

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3.4
60%
Recommend to a Friend
82%
Approve of CEO
JP Boden & Co CEO Jill Easterbrook
Jill Easterbrook
52 Ratings
Pros
  • "Decent pay (salary, bonus, clothing allowance, pension scheme)(in 32 reviews)

  • "Clothing allowance, free toast/hot drinks/fruit is also great(in 12 reviews)

Cons
  • "Senior Management not listening to the employees despite quarterly surveys with employees voicing grievances and dissatisfaction(in 6 reviews)

  • "its in North Acton which is a bit out of the way(in 5 reviews)

More Pros and Cons
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Approves of CEO

    I worked at JP Boden & Co

    Pros

    Great company, fun place to work.

    Cons

    Location in North Acton.

    Advice to Management

    Keep up the good work!

    JP Boden & Co2016-01-28
  2. "Fair share of challenges and fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JP Boden & Co full-time for more than 5 years

    Pros

    Exciting Brand, great values and product. More fun & positive people than not. Interesting business on it's way up. Many opportunities for growth and outside the box thinking, especially in growing international markets. Entrepreneurial in nature. New talent/leadership coming into the business have driven positive changes to culture and process.

    Cons

    Focus has been in London HQ, difficult to work remotely from the US. Tools & tech are not stellar. Some gaps in leadership skills/good leaders in some areas of the business.

    Advice to Management

    Focus on leadership and building cross-functional teams to really empower your people.

    JP Boden & Co2018-09-13
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  4. Helpful (3)

    "Conflicting culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at JP Boden & Co full-time

    Pros

    Free toast, coffee and parking

    Cons

    Too many to mention. The friendly culture changes once orientation is over.

    JP Boden & Co2017-10-23
  5. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JP Boden & Co full-time

    Pros

    Exciting and interesting place to work.

    Cons

    Very UK-centric company, so US gets lost often.

    Advice to Management

    Clarity

    JP Boden & Co2016-12-13
  6. Helpful (3)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pittston, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JP Boden & Co full-time for less than a year

    Pros

    Free tea and coffee Security guard on site Parking close to the building Free PB&J

    Cons

    Don't provide you with a good amount of training Management pushes you with unrealistic goals Management constantly criticizes you Management puts you under a microscope Very high turnover among employees

    Advice to Management

    Do something useful instead of treating you're employees like crap and making them quit.

    JP Boden & Co2016-12-09
  7. Helpful (1)

    "I really liked it there!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pittston, PA
    Recommends
    Approves of CEO

    I worked at JP Boden & Co full-time

    Pros

    Clothing allowance for their items. Nice Christmas Parties, Great teams, offered free food and beverages in break room. 2 15 minute breaks, and 1/2 hour lunch. On site security guard, and great janitor. Received a pretty decent raise.

    Cons

    Have managers take calls when ques are high.

    JP Boden & Co2016-08-05
  8. Helpful (2)

    "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pittston, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JP Boden & Co full-time for less than a year

    Pros

    Helping customers. Ability to please the customer. Treating customers as number one. Co workers friendly. Clean enviorment. Security guard on site.

    Cons

    There is a clique within the pittston location management team. This is the only flaw i found. One supervisor talks down to you and once you confront her she micro manages you untill you get fired.

    Advice to Management

    Take a look at the one problem person you have and take action. If you want the highest quality of customer service you can not let management treat and speak to people in an demeaning manor!

    JP Boden & Co2016-02-19
  9. Helpful (1)

    "British Family Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jenkins Township, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JP Boden & Co full-time for more than a year

    Pros

    The benefits are excellent: Clothing allowance Healthcare, dental, vision, They provide food for employees, a complete stocked kitchen, lockers, shower on site, PTO

    Cons

    Managerial was a bit one sided, favoritism over ability. Lots of drama between managers and staff because of this. Schedules are a little odd but okay - 3 week rotational shift with alternating weekends and weekdays

    Advice to Management

    leave personal issues at home and focus on work, look for ability in employees instead of favoring a few.

    JP Boden & Co2016-01-04
  10. Helpful (3)

    "I love the people that I work with..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JP Boden & Co full-time

    Pros

    Boden has alot of great people working there.... they try to work with you to balance work and outside life and family

    Cons

    Not enough people to maintain the workload.... employees are getting very tired... pay is not very high and really takes a long time to move up within the company.

    JP Boden & Co2014-05-28
  11. "A different kind of work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pittston, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JP Boden & Co full-time

    Pros

    Working for this company is very different from other work experiences I have had. It may be because it is a British based company, but the work atmosphere i very laid back and comfortable. There are no supervisors hanging over you pushing you. It is a very happy, comfortable working environment.

    Cons

    None as of right now.

    Advice to Management

    Keep up the good work.

    JP Boden & Co2013-04-18
Found 106 reviews