Jack Cooper Transport "dispatch" Reviews | Glassdoor

Jack Cooper Transport Employee Reviews about "dispatch"

Updated Aug 2, 2019

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2.7
36%
Recommend to a Friend
50%
Approve of CEO
Jack Cooper Transport CEO Mike Riggs (no image)
Mike Riggs
15 Ratings
Pros
  • "Home time is decent, benefits are great, pay is average, most co workers are good people(in 6 reviews)

  • "Good people dedicated to long term viability and excellent customer relationships(in 4 reviews)

Cons
  • "Trucks are crap, shop doesn’t have enough help to fix all the breakdowns, management is clueless, dispatch guys are good but setup is stupid(in 3 reviews)

  • "They don't offer direct deposit, and many times the drivers checks are days late(in 3 reviews)

More Pros and Cons

Reviews about "dispatch"

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  1. "Hard work great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Union Carhauler in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack Cooper Transport full-time for more than a year

    Pros

    Pay, insurance, freedom, free hotels

    Cons

    Dispatch makes the worst decisions for backhauls if you work out of Nashville.

    Advice to Management

    Get new dispatch tactics

    Jack Cooper Transport2013-11-24
  2. "Benefits are awesome so is pay IF you have a working truck"

    StarStarStarStarStar
    Current Employee - Car Hauler in Wentzville, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jack Cooper Transport full-time for more than 5 years

    Pros

    The benefits are amazing, insurance coverage is free, deductible is super low! Paid vacation, etc pay is pretty good but if you don’t have a working truck (which is HIGHLY LIKELY) you obviously are not making money.

    Cons

    Trucks are crap, shop doesn’t have enough help to fix all the breakdowns, management is clueless, dispatch guys are good but setup is stupid! Inefficient doesn’t even begin to describe this company set up.

    Advice to Management

    Communication between dispatch, shop and drivers needs to be better. Get newer trucks and/or enough shop employees to fix trucks in timely manner. Breakup dispatch time so drivers aren’t wasting the first hour of their day waiting for a load.

    Jack Cooper Transport2019-08-02
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  4. "Very discouraging to watch the lack of Leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auto Transporter in West Seneca, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jack Cooper Transport full-time for more than 5 years

    Pros

    Health benefits! Breakdown pay is needed and paid. I am fortunate to work with my current management at my home terminal.

    Cons

    No dispatch on Saturday? No one available after 6 pm Friday? Been a Driver for 23 yrs large and small fleets I have never seen such a miss managed corporate office.

    Advice to Management

    Look around at what you have in regards to years of experience and let them lead you to being the most advanced in the Industry.SIZE doesnt matter in todays world QUALITY matters!The quality and then the size of this company could be a problem for other carriers if you manage what you have correctly!

    Jack Cooper Transport2014-03-09
Found 3 reviews