Jack Henry & Associates Reviews in Charlotte, NC | Glassdoor

Jack Henry & Associates Charlotte Reviews

9 reviews

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Charlotte, NC

3.7
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Jack Henry & Associates CEO David Foss
David Foss
0 Ratings

9 Employee Reviews

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Pros
  • Managers are considerate of family and personal needs - great work-life balance (in 46 reviews)

  • Able to work from home in most departments (in 32 reviews)

Cons
  • No work life balance, teamwork in the department is more work than team (in 9 reviews)

  • This is especially so when the upper management is in a different location (in 16 reviews)

More Pros and Cons

  1. "Great Company To Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contractor in Charlotte, NC
    Current Employee - Contractor in Charlotte, NC
    Approves of CEO

    I have been working at Jack Henry & Associates (More than a year)

    Pros

    This company is laid back and progressive. Everyone here is very pleasant and nice. Just come to work and do your job. No one bothers you.

    Cons

    none that I can see


  2. "Bill pay rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - North Carolina in Charlotte, NC
    Former Employee - North Carolina in Charlotte, NC

    Pros

    Great company to work for they really care about there employees

    Cons

    None that I can think of

    Advice to Management

    Keep up the good work


  3. "A lot of good and some bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Charlotte, NC
    Former Employee - Anonymous in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Work/life balance is preached, relaxed environment, flexible work arrangements, robust benefit package.

    Cons

    Below average salaries, little to no advancement outside of the company headquarters which resides in a very small and limited town in southern Missouri.

    Advice to Management

    Your doing a good job overall with the intangible perks for employees...unfortunately those perks don't always pay the bills.


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  5. "Great work-life balance, flexibility, salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Communications Specialist in Charlotte, NC
    Current Employee - Marketing Communications Specialist in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Jack Henry & Associates (Less than a year)

    Pros

    - Relaxed telecommuting policy
    - Very competitive vacation/PTO accrual
    - Excellent benefits package: medical, dental, vision, 401k, life insurance, employee stock purchase plan (ESPP), education assistance, disability, etc.
    - Casual dresscode
    - Open work environment/atmosphere
    - Opportunities for career growth and a clear path to promotions
    - Competitive salary

    Cons

    There's a lot of upper management - I have two managers (my manager and then my manager's manager), but I know of people outside of my department who have three to four - that's just a lot of people to report to.

    Advice to Management

    Simplify and streamline the path to reporting to managers, directors, supervisors, etc. Otherwise, keep doing what you're doing!


  6. Helpful (2)

    "Stable Company - Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time

    Pros

    Stable company financially. Good benefits. Competitive pay

    Cons

    Emphasis on bottom line as with any company. No respect for standard 40 hour work week.Pay is average for industry.

    Advice to Management

    Look for new ways to attract top talent, regardless of salary.jack Henry should be a destination for employees and sometimes feel we get 2nd tier because of the pay given to employees at larger financial companies in town.


  7. Helpful (4)

    "Non productive Non productive Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CMSS in Charlotte, NC
    Former Employee - CMSS in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jack Henry & Associates full-time (More than 5 years)

    Pros

    Benefits PTO Holidays Work Dress Code

    Cons

    No training only SOP and do it yourself

    Advice to Management

    Train and retraiing

    Jack Henry & Associates Response

    May 15, 2014 – Recruiting Sourcer

    Our desire is to provide the best training and education to the Associates of Jack Henry. All new employees attend a three-day, new employee training class where they learn about the history of the ... More


  8. Helpful (4)

    "You have been warned......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Code Janitor in Charlotte, NC
    Current Employee - Code Janitor in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time (More than a year)

    Pros

    Free parking. Nothing else besides that. (I could say paycheck but the high blood pressure you'll be dealing with daily cancels that out.)

    Cons

    There is a huge difference between under qualified and NOT qualified. This place should be used as a case study of why a college degree is important. What a freakin disaster. From the top down a true testament of how bad the IT world is getting. Stay far away - you'll thank me......

    Advice to Management

    Utterly disgraceful.


  9. Helpful (3)

    "Great company that really cares about its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Communications Specialist in Charlotte, NC
    Current Employee - Marketing Communications Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (Less than a year)

    Pros

    - Competitive pay
    - Flexible work schedule
    - Telecommuting opportunities
    - Room for advancement
    - Structured annual reviews
    - Raises are tied into merit (based on annual reviews)
    - Transparency
    - Employees get a lot of support from upper management
    - Excellent benefits - really above and beyond

    Cons

    - There's no structured way for employees to review their managers
    - Self-appraisals are a part of the annual review process

    Advice to Management

    Keep doing what you're doing!


  10. Helpful (5)

    "Roller Coaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Charlotte, NC
    Current Employee - Software Engineer in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)

    Pros

    Flexible work hours, remote work. Caring upper management. Decent benefits. There are lots of internal positions available, so it's easy to move around. As long as you're in a Jack Henry office, most jobs can be accomplished remote. They do a good job with community involvement and helping out local groups in need. Clothing, food, etc.

    Cons

    Work/Life balance is out the window with this company. They work you like a dog with no compensation, no bonus for going more than the extra mile. Constant cost cutting and well under staffed with qualified people to do the job that is needed. The "small company feel" has gone away replaced by a company trying to act like one of the big boys when they're not. A technology company that is always behind the technology curve.

    Advice to Management

    Treat your employees like you used to treat them 10 years ago.


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