Jack Henry & Associates Reviews

Pros

Great place to work for Engineers

Cons

not application. no cons no comment

Pros

Jack Henry really cares about their associates and will do their best to always make the decision that has our best interest at heart.

Cons

There is no room for growth

Pros

Decent pay, decent benefits (used to be better), good cafeteria. Used to be a really great place to work with amazing benefits and culture, but that fades by significant degrees every time some carpet bagger executive is brought on board.

Cons

Upper management only care about impressing the shareholders. Employees are cattle to them. Lower level managers can only do so much to mitigate this. Benefits have been reduced multiple times since 2008. Employees who have been there the longest are automatically on the chopping block. Culture is shifting from small town startup in the Bible belt to whatever the executives brought onboard through buying out other companies are bringing with them (something very different). Scruples and dignity are casualties in JHA's transition to being a big, cosmopolitan company that wants to sit at the same table as Fiserv (treats its employees better than JHA, by the way) and is willing to sell its soul to get there.

Pros

-Benefits include medical with non smoking and healthy data discounts, dental, vision, life insurance, short term and long term disability, stock options, 401k match -BIGs Groups -Remote opportunities -Coworkers are great

Cons

-Lack of support from other teams and documentation/procedures for your own role -Career plans available but difficult to advance -Raises and bonus can be delayed -Time tracking: including counting your bathroom breaks and coffee refills toward your breaks to avoid having idle time counted against you -Salaried and yet if I need to take an hour off, I need to request PTO, but when I work more than 40 hours in a week, it’s not compensated

Pros

Good Work/Life Balance Very Stable Company Well known in their industry

Cons

Way behind on technology Older work force who may be unwilling to learn new tech

Pros

Very team focused environment and middle management cares about their employees

Cons

Executives will eliminate positions without much warning and are not afraid to line their pockets even more.

Pros

Hybrid is an option for those in proximity to an office (but not a requirement), Jack Henry has Business Innovation Groups which helped me feel more connected with Associates; flexible with taking time off/company preaches using your PTO, allows for cameras off in meetings, and there's a lot of group work rather than being alone on projects.

Cons

I am very happy I left this company! Jack Henry was not transparent about how much traveling would be done in a post-pandemic world. Not to mention, traveling always has to be done in the cheapest amount possible, regardless of how it is an inconvenience to you (ie: taking 6AM flights/ landing at 2AM just to save the company $50). To add onto this, they lack competitive pay. I overheard someone in HR (unsure of what specific department) once say they prefer to NOT hire someone from New York or California because they "ask for too much money", so it goes against the efforts of their Business Innovation Groups, especially JHAnywhere who tries so hard to push against location bias and preaching inclusivity regardless of location. Not to mention, that statement confirms they prefer to find candidates to do good work at the cheapest price possible. However, do NOT worry about the lack of pay because they will send you hundreds of dollars worth of "Jack Henry" branded swag which ends up being incredible wasteful and never to be used again like beer coozies to stress balls.

Pros

Great management team that really cares about employee advancement and maintaining positive work and home life.

Cons

None that I can think of

Pros

Great benefits and work/life balance.

Cons

For once I don't really have anything to put here.

Pros

- Outstanding people to work with at every level of the company. The concentration of talent at JHA is absolutely a plus, and it's inspiring to work with these people. - The clients at the financial institutions we serve are friendly, patient and helpful. Helping to resolve their issues every day is something to look forward to. - Generous PTO - 15 days per year for the first couple of years, with added days eventually after a certain amount of time. - A large number of remote working opportunities and the ability to relocate while still remaining employed with the company, subject to HR approval.

Cons

- Caseload for operations/support is so high-volume it is running the risk of becoming unmanageable. Not enough people/too much turnover or internal promotion of talent preventing enough expertise to handle frontline problems. - The payscale appears to be anywhere from $10k - $15k below the national median salary for programmer analysts. Yearly raises seem to cap at 5% and it is rare to achieve the maximum raise. -High staff turnover year after year due to the above two problems: stress from having more work to do than it is possible to get done, and too little pay to compensate for the high stress. These are two obvious root problems for retaining talent, but those in charge of raising payscales/increasing hiring do not seem interested in improving these conditions.