Jack Henry & Associates Reviews | Glassdoor

Sign Up for FREE in seconds to unlock millions of salaries and reviews

Jack Henry & Associates Reviews

Updated May 18, 2018
487 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Jack Henry & Associates President and CEO David Foss
David Foss
108 Ratings

487 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Lots of overtime and no work life balance (in 12 reviews)

  • Your experience greatly varies depending on the department you work in and the supervisors and upper management you are under (in 21 reviews)

More Pros and Cons

  1. "Best job I have ever taken"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Louisville, KY
    Current Employee - Compliance Analyst in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (Less than a year)

    Pros

    Employee oriented, work from home opportunity, great culture.

    Cons

    None that I have found.


  2. Helpful (3)

    "Great Company, needs to get with the times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator Advanced in Monett, MO
    Current Employee - Systems Administrator Advanced in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Great culture, great benefits, good work life balance(depends on the department), Amazing co-workers(also depends on department)

    Cons

    Continuity. Over the years there have been many acquisitions. Making us one company is something that they are working towards, but falling short. Being cheap. Yes everyone complains about salary. JHA still practices a regional type salary structure. With the ability to work remotely at so many large companies, employees are moving on to double/triple salaries by taking new jobs. For instance at my location, we are paid 85% of the "national average", while an employee 4hrs North receives 105% of the national average. It is going to be very difficult to keep and acquire new talent with this model.

    Advice to Management

    Get with the times. The industry is moving to a global salary structure and a flexible work environment. Being located in BFE Missouri it's time to get onboard with what other significant it companies are doing.

  3. Helpful (1)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates full-time

    Pros

    Provide good benefits. A lot of internal programs to have fun

    Cons

    Company's directinon is slow moving. Jack henry has a lot of subsidiaries. They're not doing a good job to feel like one company.


  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Item Processor in Totowa, NJ
    Current Employee - Item Processor in Totowa, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    The people there are great.

    Cons

    Night and and 3rd shift hours


  5. "JHA review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Monett, MO
    Former Employee - Anonymous Employee in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time (More than 10 years)

    Pros

    Great people and work environment.

    Cons

    Benefits aren't as rich as they used to be.

    Advice to Management

    I haven't got anything to add here.


  6. Helpful (1)

    "Fraud Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates full-time

    Pros

    Work from home, great insurance, generous HSA and 401k contributions, PTO

    Cons

    Position is demanding in 24/7 call center


  7. "Data Center Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time (More than 5 years)

    Pros

    This company has a great culture with lots of different opportunities within.

    Cons

    Sometimes hiring new employees take WAY too long, ends up being very cumbersome when trying to on board new talent.

  8. Helpful (1)

    "They are a scam company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jack Henry & Associates full-time

    Pros

    Good people - started as temp got on to full time.

    Cons

    It seems the bait talent in as lower payed temps with the goal of getting full time. When you reach full time a supervisor appears out of nowhere with all kinds of warnings, 'suggestions' and more to make the work life hell. Simply a tactic not pay higher wages when they can maintain profits and get temps.

    This company maintains hundreds of millions in profits - terrible ethos it seems from the top down.

    Advice to Management

    If you care at all - look at the workers who do the work. The supervisors are biased, and it's dangerous to hear from and base decisions solely on them.


  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (Less than a year)

    Pros

    They do things for employees that drive high loyalty. Great benefits. Lots of communication from the executives. It is a fast-paced environment. Great Camaraderie, focus on the individual and respect for the individual as a person, passion for customer service and a consistent drive for results in all areas. A truly blessed place to work in.

    Cons

    Can't think of any right now.

    Advice to Management

    Keep up the great work.


  10. Helpful (3)

    "Long hours, work till you drop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time

    Pros

    Great benefits and pay and technology used is up to date.

    Cons

    Lots of overtime and no work life balance. Managers do not get along and are not interested in being a team player, but are more interested in causing problems for each other. This makes for a stressful environment for those who report to them as they are often caught in the middle.

    Advice to Management

    Management needs to learn to get along. Management needs to promote work life balance and not make everything high priority, even when it really isn't. People have families and lives outside of work and shouldn't be expected to drop everything else that is important. I have had to reschedule personal commitments to work late as required many times and feel it has become expected. It just keeps happening and I'm exhausted.


Showing 487 of 502 reviews
Reset Filters