Jack Henry & Associates Reviews | Glassdoor

Jack Henry & Associates Reviews

Updated November 15, 2018
520 reviews

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3.6
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Jack Henry & Associates President and CEO David Foss
David Foss
133 Ratings

520 Employee Reviews

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Pros
Cons
  • "Lots of overtime and no work life balance" (in 13 reviews)

  • "Your experience greatly varies depending on the department you work in and the supervisors and upper management you are under" (in 21 reviews)

More Pros and Cons

  1. "Community Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Springfield, MO
    Current Employee - Software Engineer II in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Worked with lifestyle, benefits were easy to use and cost effective, competitive promotions and salaries

    Cons

    Hard to move to different departments

    Advice to Management

    Look at what your employee can do not what your department needs from your employee


  2. "Great Corporate Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive
    Current Employee - Sales Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Positive environment that is strong on taking care of its employees.

    Cons

    Lots of individual business units so sometimes one hand doesn’t understand what the other is doing.

    Advice to Management

    Keep focus on long term customer satisfaction.

  3. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Implementations Engineer in Springfield, MO
    Current Employee - Network Implementations Engineer in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    There is a company culture that places family first. You have the ability to learn new technologies that you desire. Many departments have the option to work from home.

    Cons

    Departmental barriers between teams can sometimes hinder processes and development.


  4. "Thrown in will wait and see"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Product Service Associate in Monett, MO
    Current Employee - Product Service Associate in Monett, MO

    I have been working at Jack Henry & Associates full-time (Less than a year)

    Pros

    Pay decent for area, well established company

    Cons

    No team environment, people didnt speak to me for days and i have to go out of the way to engage. Lots of young employees with litte long term retention in specific dept. very little training. Too many products and updates to keep up with little training

    Advice to Management

    Teamwork..


  5. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time (More than 10 years)

    Pros

    Great company to work for with excellent benefits.

    Cons

    None to report. Excellent place to work.


  6. Helpful (3)

    "Started Great, But Now It’s a Downward Spiral"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    PTO, work/life balance, pro-remote workers, okay benefits. As of 2018, annual bonus, no limit on 401k

    Cons

    Pay, raises, expectations of managers seem separate from team to team (inconsistency in training managers).

    Last two pros are also cons: they severely cut raises this year to compensate. The bonus is only awarded if the company hits certain targets, AND an individual reaches their personal targets (assigned by managers).

    Advice to Management

    Push higher-ups to pay employees more - those of us in Missouri are paid significantly under LOCAL market, and many of us can’t justify it any longer.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monett, MO
    Current Employee - Anonymous Employee in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than a year)

    Pros

    Supportive management, great benefits, flexibility of working remote on occasion

    Cons

    Very fast paced and high stress

  8. "Technical Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time (More than 5 years)

    Pros

    The benefits package is great

    Cons

    Moving with in the company is often difficult


  9. "Awesome Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time

    Pros

    Management is doing an amazing job!

    Cons

    Honestly, ther are no cons to JHA

    Advice to Management

    Y’all are doing a great job!


  10. Helpful (1)

    "Great place to work and grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Springfield, MO
    Current Employee - Business Analyst in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    JHA is a great company to work for. They have continued to grow since I have been here and it creates great job opportunities and flexibility within the company. I love the company culture. They take pride in customer service and doing what is right for both the customer and their employees. Good pay, tuition reimbursement, great benefits, work from home opportunities, great people to work with, and the ability to fly on their private jets!.

    Cons

    Some jobs require a two year commitment before transferring.

    Advice to Management

    Keep up the good work, don't lose sight of what makes this company great.


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