Jack Henry & Associates Reviews | Glassdoor

Jack Henry & Associates Reviews

Updated July 12, 2017
108 reviews

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5.0
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Jack Henry & Associates CEO David Foss
David Foss
22 Ratings

108 Employee Reviews

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Pros
  • Managers are considerate of family and personal needs - great work-life balance (in 48 reviews)

  • Able to work from home in most departments (in 34 reviews)

Cons
  • This is especially so when the upper management is in a different location (in 17 reviews)

  • No work life balance, teamwork in the department is more work than team (in 9 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Detroit, MI
    Current Employee - Applications Analyst in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Supportive place to work, solid benefits, relaxed work environment

    Cons

    Pay is a bit less than competitive


  2. "Best Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Remote, OR
    Current Employee - Sales in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)

    Pros

    Very flexible work and family life balance! Amazing management team, they are incredibly focused and willing to get into the trenches with the employees to do what's best for the customers.

    Cons

    None that I can think of!

    Advice to Management

    Keep up the great work!

  3. Helpful (1)

    "Wonderful company with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Monett, MO
    Current Employee - QA Analyst in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)

    Pros

    Great benefits. Fair pay. Cafe and store on site with payroll deduct. Many advancement opportunities with great internal training. Overall A+ company.

    Cons

    Insurance cost has continued to rise over the last several years while the options have gotten less appealing. Glad to still have the options though.


  4. Helpful (5)

    "Personally gratifying, professionally satisfying."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Springfield, MO
    Current Employee - Senior Business Analyst in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)

    Pros

    JHA takes care of their associates. We get that we're not perfect, yet we constantly push each other to be a little bit better. JHA is a place that recognizes and rewards hard work. The recent leadership and organizational changes are proving to bring out the best in everyone.

    Cons

    We manage well vertically (within a single business unit), but we have a hard time managing laterally (cross organizationally). For every con at JHA there are people throughout the company genuinely working to make it better. JHA is a good company, although we may not have arrived at great yet, we sure are striving for it.

    Advice to Management

    All the recent organizational changes are great. The way you're focusing on talent management, the customer experience, and continuous improvement are spot on. It may take a few years to really see the fruit of your labor in these areas, but stay the course because the long-term benefits will be well worth it.


  5. "Best Place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Statement Preparer in Allen, TX
    Current Employee - Statement Preparer in Allen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than a year)

    Pros

    Nice environment to work at

    Cons

    Needs to review the salaries scales


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Springfield, MO
    Current Employee - Technical Support Engineer in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Good Salary, Great benefits for heath care and Paid Time Off

    Cons

    I don't really have any complaints

    Advice to Management

    At the moment there is not a clear career path for someone relatively new to the company. This is one of our New CEO's initiatives for 2017. I look forward to seeing that defined a little more clearly. I would like to also see more learning opportunities as far as training internally (SQL etc)


  7. Helpful (1)

    "Implementation Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Coordinator in Springfield, MO
    Current Employee - Implementation Coordinator in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Benefits, friendly employees, stable work environment with a very stable company, direct management is open to ideas and suggestions, freedom to complete your work without someone looking over your shoulder constantly. Able to work from home in most departments.

    Cons

    Difficult process to get an interview now.

  8. "This is a great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Engineer in Monett, MO
    Current Employee - Information Security Engineer in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Stability, ethics, culture, work-life balance.

    Cons

    Pay may be on lower-side, but is offset with great benefits.

    Advice to Management

    None, very happy with the decision I made to work here.


  9. "very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Monett, MO
    Former Employee - Anonymous Employee in Monett, MO

    I worked at Jack Henry & Associates (Less than a year)

    Pros

    good to work with this company

    Cons

    nohing bad to say about this company. no cons


  10. "A great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator, Senior Manager in Springfield, MO
    Current Employee - Systems Administrator, Senior Manager in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 5 years)

    Pros

    Great culture, great leadership, great associates, and IT as a core competency!

    Cons

    Conservative for a technology company.


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