Jack Henry & Associates Reviews | Glassdoor

Jack Henry & Associates Reviews

Updated March 7, 2017
372 reviews

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3.7
Star Star Star Star Star
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David Foss
31 Ratings

372 Employee Reviews

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Pros
Cons
  • No work life balance, teamwork in the department is more work than team (in 9 reviews)

  • This is especially so when the upper management is in a different location (in 16 reviews)

More Pros and Cons

  1. "A great place to work, but not an exciting place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time (More than a year)

    Pros

    Great benefits, caring, communicative, professional work environment. Human resources were great to work with. There's a lot of intelligent people here trying to do their very best, and that's good company to have.

    Cons

    I felt limited by the company culture to make improvements to the software I was programming; project development felt slow-paced, but that's the nature of working in a large company.

    Advice to Management

    They seem to be playing catch up constantly in the design of their projects; they lack a visionary eye to inspire what their UI should look like, I wish my skills were better utilized.


  2. Helpful (1)

    "Personally gratifying, professionally satisfying."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Springfield, MO
    Current Employee - Senior Business Analyst in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)

    Pros

    JHA takes care of their associates. We get that we're not perfect, yet we constantly push each other to be a little bit better. JHA is a place that recognizes and rewards hard work. The recent leadership and organizational changes are proving to bring out the best in everyone.

    Cons

    We manage well vertically (within a single business unit), but we have a hard time managing laterally (cross organizationally). For every con at JHA there are people throughout the company genuinely working to make it better. JHA is a good company, although we may not have arrived at great yet, we sure are striving for it.

    Advice to Management

    All the recent organizational changes are great. The way you're focusing on talent management, the customer experience, and continuous improvement are spot on. It may take a few years to really see the fruit of your labor in these areas, but stay the course because the long-term benefits will be well worth it.


  3. "Best Place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Statement Preparer in Allen, TX
    Current Employee - Statement Preparer in Allen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than a year)

    Pros

    Nice environment to work at

    Cons

    Needs to review the salaries scales


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  5. "no room to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Aviation Maintenance Technician in Monett, MO
    Current Employee - Aviation Maintenance Technician in Monett, MO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Paid well for the area, training provided yearly, you learn all aircraft systems while working on Phenom 300, excellent benefits employed 8 years

    Cons

    No work life balance, teamwork in the department is more work than team. No upward mobility

    Advice to Management

    Listen to your employees, without them there is no department. Be more involved in what is really going on with the three sections of the department and make the appropriate changes to encourage teamwork and not back biting.


  6. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time

    Pros

    Great culture, passionate about doing the right thing and do whatever it takes

    Cons

    Need to invest more in employee relations and development

    Advice to Management

    Focus on innovation and investing in infrastructure and systems that will help ensure more effective and efficient business processes


  7. Helpful (3)

    "Systems Analyst II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Winston-Salem, NC
    Former Employee - Systems Analyst in Winston-Salem, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Great benefits, great insurance plans. I enjoyed working there, my work assignment was a perfect fit for me.

    Cons

    Will let you go in a heartbeat if your project is shutdown. I've been released (cut) two times. Last time cut took me totally by surprise, I didn't see it coming.

    Advice to Management

    Can't get ahead in the job I had, no career path.


  8. Helpful (2)

    "Technical Support Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jack Henry & Associates full-time

    Pros

    Flexibility in working remote and hours worked. Four weeks of PTO starting with 40 hour fiscal year rollover.

    Cons

    Medical benefits not as strong as they could be. Training lacked structure (do the job until you learn it scenario).

    Advice to Management

    Work harder to provide better benefits to all employees (e.g. full payment of medical benefits for employees).


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Springfield, MO
    Current Employee - Technical Support Engineer in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Good Salary, Great benefits for heath care and Paid Time Off

    Cons

    I don't really have any complaints

    Advice to Management

    At the moment there is not a clear career path for someone relatively new to the company. This is one of our New CEO's initiatives for 2017. I look forward to seeing that defined a little more clearly. I would like to also see more learning opportunities as far as training internally (SQL etc)


  10. Helpful (1)

    "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Jack Henry & Associates full-time

    Pros

    Great colleagues and nice work environment

    Cons

    Not competitive within the market


  11. "Implementation Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Coordinator in Springfield, MO
    Current Employee - Implementation Coordinator in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Benefits, friendly employees, stable work environment with a very stable company, direct management is open to ideas and suggestions, freedom to complete your work without someone looking over your shoulder constantly. Able to work from home in most departments.

    Cons

    Difficult process to get an interview now.



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