Jack Henry & Associates Reviews | Glassdoor

Jack Henry & Associates Reviews

Updated December 11, 2017
453 reviews

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453 Employee Reviews

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Pros
Cons
  • No work life balance, teamwork in the department is more work than team (in 10 reviews)

  • Little diversity in upper management (in 19 reviews)

More Pros and Cons

  1. Helpful (2)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Pros are Casual work environment, Not a lot of stress, friendly co-workers and supervisors

    Cons

    Sometimes management is to relaxed

    Advice to Management

    Higher liveable wages and bonuses would be nice. We in Seattle need to make more than people in homebase Monett, MO since it cost a ton more to live here than the midwest.


  2. Helpful (1)

    "Dave Foss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Orlando, FL
    Current Employee - Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)

    Pros

    Dave is an outstanding CEO. He’s fair, highly intelligent, understands the market. He’s doing an incredible job in his role.

    Cons

    We have very few negatives in the company. Jha is a great place to work. We have very high employee moral. None.

  3. "Love JHA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern
    Current Employee - Intern
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates part-time (More than a year)

    Pros

    Great managers, great HR team, AMAZING intern program

    Cons

    disliked nothing, the management was great and was willing to teach


  4. Helpful (1)

    "Not as great as it once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time

    Pros

    Health insurance, 401(K), Flexible Work Arrangements, Other Benefits

    Cons

    Atmosphere has trended far Corporate


  5. Helpful (1)

    "It's good if you like the call center environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time

    Pros

    Good pay and benefits. Great co-workers.

    Cons

    Management isn't consistent. It takes forever to move up, no matter how good you are at the job.

    Advice to Management

    Stay consistent in your review process.


  6. Helpful (1)

    "EPS sucks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time

    Pros

    Top management is good.
    Employees work hard but senior managers do not.

    Cons

    It is the EPS group president and his direct reports who suck big time. The group president even allowed a husband and wife who are senior managers, to work in the same group. Who does that? Every company has rules so that family members do not work in the same group but not EPS. This makes employees having to deal with both of them very uncomfortable. Meetings where both were present were common and made several folks uneasy.
    It is a common known rule everywhere that a husband and wife should never be allowed to work in the same group. This is in the best interest of the company and other employees.

    Advice to Management

    CEO and HR should enforce rules so that family members do not work together.
    Upper management should make sure their managers are doing what they are supposed to do.


  7. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Springfield, MO
    Current Employee - Applications Analyst in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (Less than a year)

    Pros

    Wonderful atmosphere, great benefits, laid back, they really care for their employees, great pay, time off, most banking holidays off....list could go on!

    Cons

    can’t really think of any. takes a long process to get on but once your on you will enjoy! If i find some i will let you know.

  8. Helpful (1)

    "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Center Representative
    Current Employee - IT Support Center Representative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than a year)

    Pros

    Flexible work arrangements, generous PTO plan, paid holidays, 401K matching, and decent benefits plan

    Cons

    Micromanagement, low wages, horrible upper management, slow to promote, and lack of training

    Advice to Management

    Listen to your employees and get rid of current upper management! Employee morale is at a all time low and people at the Help Desk are going to start leaving soon. Former Help Desk employees have left or transferred due to poor management and lack of career advancement. There was a high turnover rate at one point because so many employees left all at once in the department. Talk about a sinking ship!


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time

    Pros

    Company cares about employees

    Cons

    Advancement can be difficult


  10. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Excellent co-workers. Awesome atmosphere. (Usually) flexible remote policy. There's a general feeling, at least within my department, of genuinely wanting to help people.

    Cons

    Difficult to work cross-department. Low compensation. Cling a little tightly to old technology. Some of the managers are a little draconian and difficult to work with. As with many jobs, image is everything.

    Advice to Management

    Many of the metrics pass through managers without real oversight, letting a direct manager entirely control how you're perceived within the company


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