Jack Henry & Associates Reviews | Glassdoor

Jack Henry & Associates Reviews

Updated July 20, 2017
404 reviews

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Pros
  • Managers are considerate of family and personal needs - great work-life balance (in 48 reviews)

  • Able to work from home in most departments (in 34 reviews)

Cons
  • This is especially so when the upper management is in a different location (in 17 reviews)

  • No work life balance, teamwork in the department is more work than team (in 9 reviews)

More Pros and Cons

  1. Helpful (5)

    "Personally gratifying, professionally satisfying."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Springfield, MO
    Current Employee - Senior Business Analyst in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)

    Pros

    JHA takes care of their associates. We get that we're not perfect, yet we constantly push each other to be a little bit better. JHA is a place that recognizes and rewards hard work. The recent leadership and organizational changes are proving to bring out the best in everyone.

    Cons

    We manage well vertically (within a single business unit), but we have a hard time managing laterally (cross organizationally). For every con at JHA there are people throughout the company genuinely working to make it better. JHA is a good company, although we may not have arrived at great yet, we sure are striving for it.

    Advice to Management

    All the recent organizational changes are great. The way you're focusing on talent management, the customer experience, and continuous improvement are spot on. It may take a few years to really see the fruit of your labor in these areas, but stay the course because the long-term benefits will be well worth it.


  2. "Best Place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Statement Preparer in Allen, TX
    Current Employee - Statement Preparer in Allen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than a year)

    Pros

    Nice environment to work at

    Cons

    Needs to review the salaries scales

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Springfield, MO
    Current Employee - Technical Support Engineer in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Good Salary, Great benefits for heath care and Paid Time Off

    Cons

    I don't really have any complaints

    Advice to Management

    At the moment there is not a clear career path for someone relatively new to the company. This is one of our New CEO's initiatives for 2017. I look forward to seeing that defined a little more clearly. I would like to also see more learning opportunities as far as training internally (SQL etc)


  4. Helpful (4)

    "Systems Analyst II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Winston-Salem, NC
    Former Employee - Systems Analyst in Winston-Salem, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Great benefits, great insurance plans. I enjoyed working there, my work assignment was a perfect fit for me.

    Cons

    Will let you go in a heartbeat if your project is shutdown. I've been released (cut) two times. Last time cut took me totally by surprise, I didn't see it coming.

    Advice to Management

    Can't get ahead in the job I had, no career path.


  5. Helpful (1)

    "no room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Aviation Maintenance Technician in Monett, MO
    Current Employee - Aviation Maintenance Technician in Monett, MO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Paid well for the area, training provided yearly, you learn all aircraft systems while working on Phenom 300, excellent benefits employed 8 years

    Cons

    No work life balance, teamwork in the department is more work than team. No upward mobility

    Advice to Management

    Listen to your employees, without them there is no department. Be more involved in what is really going on with the three sections of the department and make the appropriate changes to encourage teamwork and not back biting.


  6. Helpful (1)

    "Implementation Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Coordinator in Springfield, MO
    Current Employee - Implementation Coordinator in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    Benefits, friendly employees, stable work environment with a very stable company, direct management is open to ideas and suggestions, freedom to complete your work without someone looking over your shoulder constantly. Able to work from home in most departments.

    Cons

    Difficult process to get an interview now.


  7. Helpful (1)

    "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Consultant in Lenexa, KS
    Current Employee - Senior Business Consultant in Lenexa, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Good management team. Overall, a well run company with good growth.

    Cons

    Experience will vary depending of the division, department. Some are well run, with good management, while others are have poor management are teams are overworked.

  8. Helpful (1)

    "Good company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AR Specialist II in Monett, MO
    Current Employee - AR Specialist II in Monett, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Great benefits for size of company.

    Cons

    Hourly pay could be better

    Advice to Management

    Treat all associates equal.


  9. Helpful (1)

    "Love the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Springfield, MO
    Current Employee - Applications Analyst in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome benefits great coworkers great environment

    Cons

    Hours working and no upwards movement for a long time.


  10. "This is a great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Engineer in Monett, MO
    Current Employee - Information Security Engineer in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Pros

    Stability, ethics, culture, work-life balance.

    Cons

    Pay may be on lower-side, but is offset with great benefits.

    Advice to Management

    None, very happy with the decision I made to work here.


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