Jack Henry & Associates Reviews | Glassdoor

Jack Henry & Associates Reviews

Updated July 20, 2017
404 reviews

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Pros
  • Managers are considerate of family and personal needs - great work-life balance (in 48 reviews)

  • Able to work from home in most departments (in 34 reviews)

Cons
  • This is especially so when the upper management is in a different location (in 17 reviews)

  • No work life balance, teamwork in the department is more work than team (in 9 reviews)

More Pros and Cons

  1. Helpful (6)

    "Benifits and Conformity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in San Diego, CA
    Former Employee - Senior Programmer Analyst in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jack Henry & Associates full-time (More than 10 years)

    Pros

    If you do not have a BS/BA degree or higher, then you will be pleased with the benefits. If you are a software programmer, attempt to get into the Research and Development department.

    Cons

    For a software company, the benefits are a little below average. There is no conformity in the promotions. Each department makes their own rules for promotions and expectations. The Client Support Department has 24/7 support, thus expect to have a rotation of the On-Call phone. If you are in the Implementations Department goes out to each new credit union for conversions, thus expect to business travel. The lack of sleep causes health issues. The employees health should be more important than the profit for share holders.

    Advice to Management

    Create conformity in promotions. Focus more on the health of the employees.


  2. Helpful (5)

    "Horrid Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Seattle, WA
    Current Employee - Fraud Analyst in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack Henry & Associates full-time (More than 5 years)

    Pros

    Good benefits and the ability to work from home

    Cons

    Very high turnover rate, likely due to everything that's been mentioned in the recent reviews. WAS a good company/department to work for but with new management and other changes don't expect to be treated like a person here. You are expendable and they let you know. So if you enjoy being walked on by incompetent, egomaniac micro managers then it'll be a good fit.

    Advice to Management

    Reading the reviews here would be a start

  3. Helpful (2)

    "vary from group to group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Monett, MO
    Current Employee - Applications Analyst in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates (More than 10 years)

    Pros

    Paid Time off is great, when you can take it. possible advancement and if you travel for work they mostly take care of you.

    Cons

    Expected to work a large # of hrs / weekends / nights etc. Pay can be a little low and raises can be a joke. Get it up front or dont get it at all.

    Advice to Management

    give as much stock to feed back from employees as you do customers on products and possible changes to things.


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Item Processor II in Oklahoma City, OK
    Current Employee - Item Processor II in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (Less than a year)

    Pros

    Fun environment, quick pace, very lenient with school, doctors appointments, personal days, etc. everyone is always willing to work together

    Cons

    Sometimes people have to stay later than usual so they can get all the things done that's required to get done at a certain time.


  5. Helpful (4)

    "Losing the small company feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Monett, MO
    Current Employee - Anonymous Employee in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Pros

    They try to provide better than average benefits like good insurance, employee stock purchase plan, match 401k up to 5%, lots of employee discounts, etc. And the culture is like family they take pride in having people stay and be happy in their jobs and provide exceptional service. Not all departments are but most are super flexible with time off.

    Cons

    The pay isn't that great unless you can travel and is hard to move up. There's been several restructure moves in the last few years where is caused demotions at several different positions.

    Advice to Management

    Continue to try to do things that boost morale, do things that help your employees feel valued.


  6. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Springfield, MO
    Current Employee - Operations Manager in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates (More than 10 years)

    Pros

    Great Work/Life Balance. Management listens to feedback and offers appropriate actions. Great promotion opportunities both vertically and horizontally. This is the best company that I have ever worked for.

    Cons

    I really do not have any cons

    Advice to Management

    Keep up the good work.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Applications Trainer in San Diego, CA
    Current Employee - Software Applications Trainer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than a year)

    Pros

    I love working for Jack Henry & Associates. It is a great company with amazing culture. The health benefits are really good. My branch of the company is pretty flexible with when you can come in and work. A lot of departments offer work from home which is nice.

    Cons

    you don't get very much vacation time to start off

    Advice to Management

    keep it up

  8. Helpful (2)

    "Ok Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Operator II in Houston, TX
    Former Employee - Computer Operator II in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jack Henry & Associates full-time (More than 3 years)

    Pros

    It was a nice place to work for. I enjoyed the work that I did

    Cons

    One manager hired all his high school and if he didn't like you well then you're fired. Or he would do all he could to get your fired.

    Advice to Management

    Believe in your employees when they are trying to let you know about your managment


  9. "Jack Henry & Associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    JHA is a great employer -- the company promotes a work-life balance to its employees and recognizes individual contributions publically.

    Cons

    JHA has grown through acquisition of various technology-based companies. integration between the disparate products is often tenuous.

    Advice to Management

    Keep up the good work


  10. Helpful (1)

    "Great balance low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time

    Pros

    Work from home. Hardly ever work after hours. Nice people. Overall great balance.

    Cons

    Low pay. You are lucky to get a 3% annual raise. Last year that was the cost of living adjustment that other companies gave. No bonuses.


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