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Jack Henry & Associates

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Jack Henry & Associates

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Jack Henry & Associates Employee Reviews about "great benefits"

Updated Oct 2, 2020

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Found 81 of over 762 reviews

3.9
74%
Recommend to a Friend
91%
Approve of CEO
Jack Henry & Associates President and CEO David Foss
David Foss
259 Ratings
Pros
  • "Casual environment, Great benefits, Innovative products(in 81 reviews)

  • "work-life balance, they really care about their employees(in 76 reviews)

  • Cons
  • "Upper management is very clueless(in 23 reviews)

  • "Depending on department, the work life balance may be there(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Jack Henry & Associates and is not affected by filters.

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    Reviews about "great benefits"

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    1. 5.0
      Former Employee, less than 1 year

      Awesome Company

      Oct 2, 2020 - Applications Engineer in Lenexa, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Casual environment, Great benefits, Innovative products

      Cons

      Corporate hierarchy can sometimes feel rigid.

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    2. 3.0
      Former Employee

      JHA Employment

      Sep 4, 2020 - Advanced Technical Support Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As a whole, JHA is a great company. Provides great benefits and promotes internal growth

      Cons

      Too many divisions with one company acting as different companies

      1 person found this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Excellent Growth Opportunities with an Stellar Company Culture

      Apr 27, 2020 - Product Support Representative IV in Monett, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, Exciting growth opportunities, Amazing company culture, Beautiful headquarters campus, and Tons of openings

      Cons

      Many openings are geared for entry level (which can also be a Pro for many applicants)

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    4. 5.0
      Current Employee, more than 1 year

      Great Place to begin building a career, either here and wherever you may go.

      Jul 3, 2019 - Product Support Specialist in Springfield, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits, Generous Paid Time Off, Excellent Enviroment, Excellent Supervisors

      Cons

      Stats are a little bit unforgiving but understandable as to why they are there, (Sometimes) Frustrating Customers, When it's busy it is a little bit swamped and affects moral.

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    5. 2.0
      Current Employee, more than 8 years

      Be more empathetic to employees

      Sep 21, 2019 - Technical Support in Elizabethtown, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing coworkers/people Great Benefits Good shift times

      Cons

      The company doesnt provide a good work/life balance Slow career advancement Salary is not competitive for the IT field

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      5 people found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Great remote culture

      May 23, 2019 - Product Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote culture and great benefits

      Cons

      None, the place is amazing

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    7. 2.0
      Current Employee, less than 1 year

      Lack of Strong Management

      Apr 24, 2019 - Item Processor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits, 401K, Stock Purchase Plan, Paid Bi-weekly

      Cons

      Huge lack of communication from management No organization (No performance metrics) Strong lack of growth opportunity (No one on one meetings with manager) Managers like to gossip about employees

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      8 people found this review helpful
    8. 4.0
      Current Employee, more than 10 years

      Benefits are great, salary is good, culture depends on the division.

      Feb 7, 2014 - Manager of Development in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Jack Henry acquired my company for the Profitstars division a few years ago, and for the first few years there was no real change (other than upgraded benefits). Gradually, we've become more integrated with the corporate way of doing things, and that's been tough at times; it's a good thing, but a hard thing too. One of the biggest challenges about evaluating JHA is that many of the offices represent acquisitions; the culture in Monett, MO is different than Norcross, GA is different than Allen, TX. Health benefits are great; PPO is the base, so you can get care pretty much anywhere you want. Salary is reasonable for the market you are in, and I'm a full time remote worker (which is a NICE perk). Stock is available for purchase at a discount. Makes it tough to leave the company.

      Cons

      Every group has a different way of doing things, and there's a lot of assumptions about processes. Usually not a problem, but if there's a big push to get intra-corporate project done, it doesn't go smoothly. The corporate training I've attended has been really bad at times, but there's a big push for continual improvement, so things do get better over time. People stay with the company a long time, so it's tough to advance. I've worked with most of the same team for nearly 8 years, which is a long time in an IT company.

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      1 person found this review helpful
    9. 5.0
      Current Employee, more than 10 years

      Great company to work for!

      Jan 19, 2018 - Anonymous Employee in Monett, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been with JHA for more than 17 years. JHA cares about their customers and employees. Great benefits. Pay is comparable to other companies. A high percentage of employees are now telecommuting. It is true that the company is changing, but the last thing any employee should want is for their company to become stagnant.

      Cons

      I have to agree with some of the other reviews that some people always need a stage. Whether it is in meetings or micro managing others. Unfortunately, this occurs at every company. My advice it to look for other positions within the company if you cannot work with your current manager. Once the new position is obtained, file a report (include your notes) on the manager. Don't worry if you do not see anything different with that manager, just know that the report will be kept. I have seen for myself that the executives do take complaints seriously.

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      4 people found this review helpful
    10. 3.0
      Former Employee

      Very stable and comfortable place to work if you work is just something you do M-F.

      Feb 8, 2016 - Business Analyst - Senior Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They truly care about their employees and show it through a very open and comfortable workplace. They have great benefits that are hard to match. Great job security and stability, they will go through all means possible to never have to lay anyone off.

      Cons

      It is very difficult to move up within the company because so many people in middle management are very comfortable so you basically have to create a new position for yourself or wait for someone to retire. They go outside of the company to bring in new executives which also means no one else is moving up. If you are not looking to advance your career substantially then this would not bother you. If you want to be XYZ title level 1 forever, you can so that is a stability pro. They pride themselves on being late adopters which is frustrating at a software company. They get very bogged down in the development approval process and very little development ever gets done which is frustrating for both employees and clients. It also means they are just not very creative. Not a diverse company at all. There is some diversity in the ranks but when you look at the executive team it is all old white men.

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    Viewing 1 - 10 of 81 Reviews

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