Jack in the Box Reviews | Glassdoor

Jack in the Box Reviews

Updated March 21, 2019
898 reviews

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3.3
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Leonard A. Comma
238 Ratings

Employee Reviews

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Pros
  • "Fast paced environment with a chance to interact with a variety of different types of coworkers" (in 41 reviews)

  • "8 of free food every shift, you get to tell people what to do as well" (in 34 reviews)

Cons
  • "There's consistent yelling from team leaders" (in 26 reviews)

  • "Long hours, not enough family time when you work 20 to 36 hours straight" (in 24 reviews)

More Pros and Cons

  1. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Birmingham, AL
    Former Employee - Cashier in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack in the Box full-time (Less than a year)

    Pros

    Pay every week
    Simple job tasks
    Cared about food safety

    Cons

    Its fast food so the customers naturally sucked


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jack in the Box full-time

    Pros

    Good people even though a lot of recent turnover.

    Cons

    Lot's of recent change and uncertainty.

  3. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jack in the Box full-time (More than 10 years)

    Pros

    Not stuck in one position, filling out the book isn’t hard

    Cons

    Stressful to make drive through time, no raises

    Advice to Management

    Better pay


  4. "Great New Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Dallas, TX
    Former Employee - Team Member in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack in the Box full-time (More than a year)

    Pros

    Family environment (customers included), flexible hours, discounts, performance raises

    Cons

    None really. Conflict was quickly resolved if ever there was any, management was professional and understanding..


  5. "Ever changing fast paced environment"

    StarStarStarStarStar
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Jack in the Box full-time (More than 8 years)

    Pros

    Flexable schedule and a job profile that you are in charge of.

    Cons

    24/7 business. Busy during the busy times of life.


  6. "Inconsistent Environment"

    StarStarStarStarStar
    Former Employee - Crew Member in Stockton, CA
    Former Employee - Crew Member in Stockton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jack in the Box part-time (More than a year)

    Pros

    - When the right workers were there, work was enjoyable
    - The managers usually listened to concerns seriously
    - The discount
    - Flexible Hours

    Cons

    - Not strict with hiring which resulted in a few unmotivated workers that ruined the work environment
    - Management was a little to lax at times
    - Very little sense of urgency


  7. "Disorganized Franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Riverbank, CA
    Former Employee - Customer Service Representative in Riverbank, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Jack in the Box part-time (More than a year)

    Pros

    Flexible schedule, Fast-paced, Clear instructions, People-oriented

    Cons

    Disorganized
    Stressful
    Must be able to multi-task well

    Advice to Management

    Update the scheduling systems and employee management strategies.

  8. "Amazing culture, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Systems Analyst in San Diego, CA
    Former Employee - Computer Systems Analyst in San Diego, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Jack in the Box full-time (More than a year)

    Pros

    I loved working here! The people really made the job, and I miss them almost every day. The team I was part of got to work on interesting problems and my manager was one of the best leaders I ever had the chance to work with.

    Cons

    Company vision for the future is lacking. New food items are mediocre, at best, which is why stock-wise the company is not doing so well. Add this to the fact that the company might be sold, it may not be such a good time to start there as the future is so uncertain.

    Advice to Management

    Figure out your plan for the future and commit. Stop being left behind by other fast casual brands and focus on providing quality food at a decent price.


  9. "Good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training General Manager in Fort Worth, TX
    Current Employee - Training General Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack in the Box full-time (More than 8 years)

    Pros

    Great pay
    Great people
    Worked for corporate not franchise

    Cons

    24/7, not enough labor

    Advice to Management

    More labor!!!


  10. "pretty decent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time (Less than a year)

    Pros

    work with your schedule
    fast paced

    Cons

    night shifts
    different schedules every week