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Jack in the Box

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Jack in the Box

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Jack in the Box Reviews

Updated Jun 19, 2021

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Found 1,549 of over 2K reviews

3.4
44%
Recommend to a Friend
67%
Approve of CEO
Jack in the Box CEO Darin Harris (no image)
Darin Harris
121 Ratings
Pros
  • "Fast paced nice employees flexible(in 64 reviews)

  • "Great place to work free food bonuses(in 52 reviews)

  • Cons
  • "Team leaders have to do a decent amount more work than the other employees but get paid only a little more(in 35 reviews)

  • "Rude customers really fast pasted(in 33 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Jack in the Box and is not affected by filters.

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    1. 5.0
      Former Employee

      It's okay

      Jun 1, 2021 - Line Cook 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gave me a chance to work

      Cons

      Rush hours can be difficult

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    2. 4.0
      Former Employee, more than 5 years

      Overall a solid company

      Apr 26, 2021 - Director in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Jack in the Box is a solid company to work with at Corporate HQ. I think they genuinely care about their employees and seek to improve. I think they had a lot of growing pains but seem to be in a better place. Compared to other places, I think they tolerate a lot of errors and some subpar performance. I know that it hasn't been everyone's experience, but my personal experience is that the HR team operated with integrity, objectively listened to issues, and laid off people with dignity when it was necessary. The C-Suite has mostly changed over since I was there, but it seems like the place is still quite afloat. I would work there again readily, and I would recommend it as a good place to work. I also think that they're very reasonable for work/life balance if you want that.

      Cons

      There seems to be difficulty in attracting & retaining the best talent because of pay in some areas, particularly in Marketing. The caliber of the talent overall could probably be improved. The other side of higher tolerance for subpar performance is being in a sea of some mediocre performance and some lack of accountability. If you're the type of person who can't stand to see inefficiencies and ongoing subpar performance from colleagues, then this might be a difficult work environment for you to be in long term. The franchisee relationship is also a difficult one.

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    3. 1.0
      Former Employee, less than 1 year

      It's no shock why no one wants to work here.

      May 17, 2021 - Team Leader in Prescott, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Owner of franchise was nice. Leaving. Mediocre free food. Could work 0 hours if needed, school and stuff like that were easy to work around.

      Cons

      Pay is lacking Employees walk outside to do whatever they want, like go to a bookstore still clocked in, or getting a stereo installed in the parking lot. Often the cook doesn't wear gloves when handling raw meat or foods. No actual training happens ever. Ignored when suggesting compliance with rules. You will be the only one actually trying to do your job. Managers that have been there longer actively sabatage you by not getting things done, while fully knowing it needs to get done. Blamed for others problems. If coworker yells something dumb customers blame drive thru for it. Also who designed the menu? It's awful. Equipment is ancient and gross. Nothing is fresh.

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    4. 5.0
      Current Employee

      Great Environment and People

      Jun 17, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people at this company really make working very enjoyable.

      Cons

      It does feel so to move up in this company.

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    5. 5.0
      Current Employee, less than 1 year

      Good Company

      Jun 18, 2021 - Sales Associate%2FCashier in Montgomery, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work for

      Cons

      my only con is I wish the pay was hihger

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    6. 3.0
      Former Employee, less than 1 year

      It Depends what you do

      Jun 19, 2021 - Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      When you work the fryer its really easy. Not much to do you just have to keep it going

      Cons

      Working drive thru is more fast paced then what the fryer is Its fast food and running the drive thru people donnt always seem to be the nicest or most respectful

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    7. 5.0
      Current Employee, more than 1 year

      Yes

      Jun 17, 2021 - Cashier in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good food during break time

      Cons

      Food made you really fat when eaten a lot

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    8. 4.0
      Former Employee

      Jack In The Box

      Jun 16, 2021 - Cashier in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get to learn different skills within various positions.

      Cons

      It was a very fast paced environment.

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    9. 5.0
      Current Employee

      Great place to work.

      Jun 9, 2021 - Fast Food Worker in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive work environment, flexible hours, managers treat workers well, wonderful team members, good location, matched 401Ks

      Cons

      Lack of employees at times due to call outs or people moving on.

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    10. 3.0
      Current Employee

      Some good, some bad

      Jun 19, 2021 - Team Leader in Olympia, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to meet a lot of interesting people Managers get a free meal

      Cons

      They worry too much about speed of service High turnover rate (I've seen dozens of people come and go in two years) Customers can be extra rude

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    Viewing 1 - 10 of 1,549 Reviews

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